What I like best about VendAsta is that it is a feature rich platform. I don't see value in everything they offer, I wouldn't do everything the same way they do it, but there is plenty of meat in their platform. So many of the SaaS I've tried are very lacking in features once you get into the platform. I haven't found this to be the case with VendAsta - there are so many little useful features that you don't even realize are there at first. This makes it a lot easier to shape the platform to a variety of clients and uses.
The support is good.
They upgrade and add features at a fast pace.
They really seem committed to helping their clients succeed.
You only have to pay for the parts of the platform that you use on a client-by-client basis.
Lately, they have been pushing to make their platform easier for my customers to login and use, which is great and makes me look good to my customers. However, I hope they turn their attention back the agency-level tools, like Concierge, next.
We use VendAsta to keep tabs on the online presence and reputation of all of our clients. This can be done manually for a handful of clients, but becomes very difficult at scale without a well-designed platform.