VendorHawk

4.4
(7)

VendorHawk is a SaaS Vendor Management platform, that helps modern enterprises manage and optimize the ever-increasing number of cloud apps that are used to run their business. License optimization, employee app footprint, vendor contracts and renewals all in one spot.

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VendorHawk review by Kelsey B.
Kelsey B.
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"Revised: A+ Customer Care"

What do you like best?

VendorHawk looks like it will be a pretty slick tool once we can get all of our vendor data loaded into it. Its analytics are quite powerful and insightful.

What do you dislike?

Loading vendors into the tool is quite time-consuming and occasionally difficult. Admittedly, we didn't have a robust vendor management tool before, but it's important for potential buyers to note that getting this tool up and running can be quite a time sink. (But I think it's worth it.) -- Please also note, Vendor Hawk will assist you in loading your contracts and information into the tool for a fee.

Recommendations to others considering the product

I had the company send me some demo videos; they weren't the most beautiful things to watch, but they helped me understand the platform better. They were missing some features that VendorHawk has (we want to upload paper contracts into the system for reference). That feature DOES exist, and I had a call with their team to walk me through that process.

Biggest piece of advice: just talk to these guys. They are very helpful and eager to assist you in any way you might need. I appreciated their sincere desire to help me use their tool as effectively as possible.

What business problems are you solving with the product? What benefits have you realized?

Vendor management/review of vendors, licenses, and terms. Futuristically, once we've got everything loaded and let it analyze a few months of data, we intend to use the analytics to cull our vendor list and licenses to improve our vendor dollar spend efficiency.

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VendorHawk review by Joel C.
Joel C.
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"Awesome Product - and Keeps Getting Better"

What do you like best?

VendorHawk has enabled us to track and manage our multi-million dollar vendor spend but more importantly has added full transparency and accountability to our business processes, allowing each business unit and department to forecast and control their own opex through a common, intuitive interface and platform. No. More. Spreadsheets.

What do you dislike?

Nothing to dislike so far. The VendorHawk team has been responsive to product feature feedback, and their monthly release cycle has resulted in new enhancements being added in a very rapid pace - a very good thing.

What business problems are you solving with the product? What benefits have you realized?

Managing vendor spend, especially in an increasing SaaS world, has become very complex. Previous methods of using Excel to track terms, renewal dates, etc., do not scale - even with a small enterprise, much less a large company with multiple departments and decentralized IT governance. VendorHawk enables all of these expenses to be tracked and forecasted centrally, but still allows decentralized management by departments who are truly accountable for the cost. A win-win.

What SaaS Spend Management solution do you use?

Thanks for letting us know!
VendorHawk review by Jared B.
Jared B.
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Verified Current User
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"Vendor management to the XTREME!!"

What do you like best?

VendorHawk's platform provides us a central location for our various departments (i.e. IT, Security, Accounting, Finance, Legal, etc) to collaborate about vendors in general, store all kinds of documents, optimize budgets across departments, keep track of contract details, and be alerted about expiring contracts, software licenses, etc.

I have had members of every department with access to VendorHawk praise the ease of use, the idea of centrally locating and storing important vendor information, and how application/license usage information helps drive informed budget decisions in relation to renewing and/or renegotiating software license contracts.

The support has also been PHENOMENAL!! They are great at accepting suggestions for improvement and always willing to make changes based on those suggestions (not necessarily exactly what is suggested, but generally some sort of variant that accomplishes the same thing as the suggestion).

What do you dislike?

That VendorHawk didn't exist earlier, because it has been fantastic!

Recommendations to others considering the product

Try this solution out if you want a great and easy way to manage all your vendor details and contacts!

What business problems are you solving with the product? What benefits have you realized?

Coordination between departments for anything and everything vendor related. So, the legal team can upload the contract and specify the details of the contract (including redline variations of the contract kept throughout the negotiation process).

Emails about software license expirations and due dates for bills is extremely helpful and useful. That way we don't have anything fall through the cracks. The ability to integrate with other software is amazing, because it does all the heavy lifting for you by pulling all the data into VendorHawk without you needing to do much of anything.

Overall, the product is new so it may be missing a few components, but the support response time and their willingness to add features and components is second to none. Everything I felt was missing has been addressed, and addressed in a way that fit my use case. I haven't seen this much excitement between all these different departments over a single product in a very long time.

VendorHawk review by User in Computer Software
User in Computer Software
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"Visually Intuitive and Insightful"

What do you like best?

The interface of VendorHawk provides a visually intuitive and insightful platform to get insight on your SaaS subscriptions and understand both where SaaS spend is going, and how much use your company is getting out of each software.

What do you dislike?

The interface can feel a little simplistic and it might not be immediately obvious how to drill down to get more detail, but ultimately minor problems. The iconography of the platform can be a little confusing when trying to find a specific function, but there are item titles when hovering that make up for this.

Recommendations to others considering the product

The team at VendorHawk is very responsive and helpful when implementing the tool. Having a visual platform to utilize to analyze software spend makes a huge difference, since you don't have to take the time to parse data from either accounting or other departments before creating your own reporting and graphs.

What business problems are you solving with the product? What benefits have you realized?

VendorHawk provides a good platform to analyze SaaS spend in one tool, without going back and forth between different data sources and analytics.

VendorHawk review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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Verified Current User
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"Vendor Hawk is a great product."

What do you like best?

Its ease of use and user interface, love all the custom fields you can add.

What do you dislike?

They have been responsive to suggestions, nothing I dislike. I was invited to be a beta customer early on so I've seen the evolution of their software and really like what direction they are heading in.

What business problems are you solving with the product? What benefits have you realized?

Tracking renewals on a spreadsheet has been replaced by this robust product. We've utilized some of the connected products to see SaaS licenses that were stale that could be reduced to save money. I also use it to track all my other hardware and software renewal contracts which provides even more value to be as a user.

VendorHawk review by Hermott B.
Hermott B.
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"Mid Level Market - Fortune 100 level Software"

What do you like best?

They have a beautiful straightforward offering of how they help your business compete with the big boys - they help companies that buy a lot of software they don’t end up using and help companies use what they bought, save money where possible, and plan smarter for the future.

What do you dislike?

I couldn't say a negative word about these guys. They have great heads on their shoulders and an awesome product team.

What business problems are you solving with the product? What benefits have you realized?

Cutting through all of the noise to understand what we need to do to scale our business effectively and keep unneeded costs low.

VendorHawk review by Administrator
Administrator
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"VendorHawk saved my job- I had no idea my department was wasting so much budget"

What do you like best?

These guys are honest straight-up people who genuinely care about the success of their customers

What do you dislike?

We've made several attempts to solve this problem with other vendors in the past only the resulting failure with vendorhawk we have experienced only success

What business problems are you solving with the product? What benefits have you realized?

Eliminate triple paying for software licenses that are no longer in use

Kate from G2 Crowd

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