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Verint Workforce Management

3.4
(10)

Verint Workforce Management is web-enabled software that simplifies the complex task of forecasting and scheduling, and provides performance management and eLearning capabilities.

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Verint Workforce Management Features

Workforce Management Platform Features

Labor Forecasting

Predict the number and types of employees necessary to meet anticipated demand to control labor costs.

79%
(Based on 7 reviews)

Shift Scheduling

Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.

90%
(Based on 9 reviews)

Time & Attendance Tracking

Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.

97%
(Based on 10 reviews)

Workforce Analytics

Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management.

96%
(Based on 7 reviews)

Absence & Leave Management

Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform.

75%
(Based on 10 reviews)

Skills Management

Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions.

78%
(Based on 6 reviews)

Self-Service Capabilities

Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times.

87%
(Based on 7 reviews)

Succession Planning

Identify high performing employees with potential to be promoted with minimal development.

76%
(Based on 5 reviews)

Mobile Shift Scheduling

Managers and employees can create or claim available work shifts and receive notifications on their mobile device.

Not enough data available

Team Communication

Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests.

Not enough data available

Platform

Customization

Allows administrators to customize to accomodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Not enough data available

Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Not enough data available

Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies.

Not enough data available

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Not enough data available

Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Not enough data available

Mobile User Support

Not enough data available

Reporting

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

Not enough data available

Dashboards

An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance

Not enough data available