Verizon Universal Identity Service

(10)
2.8 out of 5 stars

Verizon Universal Identity Services provide a SaaS-based identity ecosystem for healthcare professionals with high-assurance medical identity credentials.

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Verizon Universal Identity Service Reviews

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Showing 10 Verizon reviews
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Verizon review by <span>Leia S.</span>
Leia S.
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No real issues to complain about

What do you like best?

I like that the application is quick to respond, meaning it opens immediately, even after my PC is just connected to Wifi/booted up. There is no lag, delay, or freezing I've experienced.

What do you dislike?

No complaints. This is not a daily used application for me, only when I work remote

What business problems are you solving with the product? What benefits have you realized?

I am able to work remote and access the network anywhere that I have my work PC.

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Verizon review by <span>Alicyn G.</span>
Alicyn G.
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Good service

What do you like best?

They have exceptional customer service for their products. I have used their online help as well and everyone is always informatve and helpful with the products and services.

What do you dislike?

Verizon is expensive. Not within a lot of peoples budgets.

Recommendations to others considering the product

If you compare their product to others, you will find that they are worth the cost to have your identity secure and the exceptional customer service that comes with it.

What business problems are you solving with the product? What benefits have you realized?

My identity is safe and i have some peace of mind whenever i am working with them.

What Other Health Care solution do you use?

Thanks for letting us know!
Verizon review by <span>Ken B.</span>
Ken B.
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Great service

What do you like best?

The speed the network performed while signing in was fast, security was and is a must to run the business

What do you dislike?

There was nothing to dislike, updates handled many early issues

Recommendations to others considering the product

I would recommend Verizon Universal Identity Service to those who need quality authentication and top notch security

What business problems are you solving with the product? What benefits have you realized?

The company I ran point for at the time identified a few minor bugs (unable to create certain docs) on the tablets they used in the field, but they were corrected in the next update.

Verizon review by User in Construction
User in Construction
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Not a great interface

What do you like best?

The fact that this software is developed by a mobile carrier makes it easy for use on a smart phone. People typically spend more time on their smart phones and hence, this is a convenient feature to use. While browsing websites, it is easy to integrate passwords in the software and keep it all organized. As long as the company keeps using Verizon services, this is a great app (since in addition to the fast Verizon network, this is a great service app to have).

What do you dislike?

The interface is not very friendly. It is easy to add passwords, but to edit, remove or customize preferences is not very straight-forward. At some point, it becomes annoying that the software asks for remembering passwords. It would be more beneficial to allow the user to make the choice of whether he or she would like to save passwords or not. Another big disadvantage is that the service is tied to Verizon. If I switch from Verizon to another phone carrier service, I am not sure how reliable is it to use the software on another carrier's network or phone device.

What business problems are you solving with the product? What benefits have you realized?

The software helps the business operations by keeping all the business software passwords organized and in one application. Companies that use Verizon for their phone service find it more convenient since the software easily integrates into the Verizon service. The fact that the software is installed on Verizon phones, decreases a lot of concerns on security.

Verizon review by User in Aviation & Aerospace
User in Aviation & Aerospace
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Verizon Universal ID Service

What do you like best?

They do provide a support system for you to use in case of emergencies, however this is the only piece I would consider when looking at its positives.

What do you dislike?

The long wait time when the customer is in an emergency has created many employees stress and anxiety as the issues they have been calling about have been serious, need-to-know now issues.

What business problems are you solving with the product? What benefits have you realized?

We are solving no business problems at this time, but rather this was an opportunity for people to be spared future problems.

Verizon review by User in Research
User in Research
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still not over their union busting

What do you like best?

This product is ok, but runs slowly and is pricey for what you get

What do you dislike?

This company is known for abusing workers' rights, union busting and generally being icky to its workforce. Not worth it.

What business problems are you solving with the product? What benefits have you realized?

None-this is cumbersome and difficult to use and does not fit our organization's commitment to ethical business ractices

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Kate from G2 Crowd

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