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Verloop

4.5
(2)

Verloop is a live-chat platform with a suite of automation like lead generation, demo booking and E-commerce to automate customer support and engagement.

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Verloop review by Muhammad I.
Muhammad I.
Validated Reviewer
Verified Current User
Review Source

"Bot and Live Chat with good collaboration"

What do you like best?

Verloop came with receipt that can give you free mind how to teach your bot done for any question from your visitor and for the good reason we can exactly take over the conversation from bot to real human support.

What do you dislike?

need for mobile app to make more efficient

What business problems are you solving with the product? What benefits have you realized?

Handling for repeat question of our web visitor and that give us more time to concern to business flow not only to handling customer questionary.

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Verloop review by Anton S.
Anton S.
Validated Reviewer
Review Source

"Flexible Chat Bot with AI"

What do you like best?

The ability to customize the chat flow and customization per segment to shorten the process and ability to insert CTA button in one of the choices in chat. The AI needs polishing but I can see it growing to be a more useful tool.

What do you dislike?

not being able to change domain of the account on verloop.

Recommendations to others considering the product

if you want a custom flow this is the tool that will simplify your chatbot experience.

What business problems are you solving with the product? What benefits have you realized?

Being able to answer queries and give solutions to common problems that people encounter. EX. for new accounts, i can push download of APP or web signup. Something that people would hesitate doing if they were on their own.

What Conversational Marketing solution do you use?

Thanks for letting us know!
Kate from G2 Crowd

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* We monitor all Verloop reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.