Versai Museum Management Software

(3)
2.3 out of 5 stars

Versai Museum Management Software provides the only fully-integrated, enterprise-wide, management system designed expressly for museums.

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Versai Museum Management Software Reviews

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Versai Museum Management Software review by <span>Ayla C.</span>
Ayla C.
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"Review for Versai Museum Management Software"

What do you like best?

I enjoy how everyone has their own login so you can keep track of who sold what and when. I also enjoy the interface of the software

What do you dislike?

I dislike the way reports are done. You can many reports but there is no way to combine them. It makes it difficult when you have to pull up several different reports just to get all of the information you need. Some reports also don't show the breakdown of taxes, just the total with the taxes , which can be a problem for accounting.

Recommendations to others considering the product

I recommend taking a day or so of employee training if it's at all possible. Having to learn how to use the new system while also serving customers is somewhat complicated. The interface isn't in and of itself complicated but it does take some getting used to as its slightly difficult on the eyes at first. However, once someone hasn't gotten used to it, its much easier to use. I would also recommend playing around with the reports tab so you can figure out before hand what reports you would need to make paperwork easier while the system is still new and everyone is learning it.

What business problems are you solving with the product? What benefits have you realized?

With Versai we can use a card printing machine and it is allowing us to give our members their cards immediately versus them having to wait up to two months to be mailed out. We are also able to complete all of our paperwork now because Versai gives us adequate information for us to fill out the forms we need.

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Versai Museum Management Software review by Administrator
Administrator
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"Amazing Program to collect & track information in detail, but novice computer users beware"

What do you like best?

Versai can be customized to collect and utilize almost any information you need. We can track every visit and purchase by a patron, print membership cards instantly, and add important survey questions for grants that automatically appear at the beginning of each sale. You can even add discounts directly to their account that automatically apply when you select them.

What do you dislike?

The reports are inefficient and complicated. We were hoping this software was going to simplify reports, but instead I find them more difficult than any of our previous programs.There is no way to add gift shop sales and admission sales together to determine total daily deposit - you have to print a report for each and manually calculate. Sales tax and admission tax are only found one, total payment type on another, and transaction detail on yet another. We have to print 5 different reports to complete closing paperwork. Visually Versai is hard on the eyes - there are way too many buttons to click for transactions and data entry, and several unnecessary fields available, sometimes even asking for information already provided again.

There is absolutely no helpful support and troubleshooting options. The "Help" section covers just a handful of topics in brief detail - and they aren't topics you would even need help with. We are frequently contacting technical support to help us with issues while we adjust.

What business problems are you solving with the product? What benefits have you realized?

Grant tracking information (i.e. zip codes, ages) is simplified and programmable to automatically apply to every transaction. Membership cards no longer have to be mailed - information we need on memberships can instantly be inputted instead of passing paperwork off to someone to manually process. Complete drawer counts are required to begin daily sales.

What Museum solution do you use?

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Versai Museum Management Software review by User
User
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Verified Current User
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"Gets the job done"

What do you like best?

Versai is a decent POS system. They track a lot more data for you than many other, more intuitive systems, which is why we use them.

What do you dislike?

It's not easy to use and it's hard to change settings on the fly if something isn't working. It's not a simple program.

Recommendations to others considering the product

If you need to track a lot of data it's worth considering using this program.

What business problems are you solving with the product? What benefits have you realized?

We use it for our POS.

Kate from G2 Crowd

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