ViaWest Managed Dedicated Servers

(6)
4.8 out of 5 stars

ViaWest is a customer-centric cloud company, combines state of the art managed cloud solutions with service and support.

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ViaWest review by <span>Julius L.</span>
Julius L.
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INetU - Review

What do you like best?

We have used INetU for over 15 years. Prior to that time we experienced a lot of down time and it was very difficult to understand what was going on with our account. Switching to INetU was seamless and they have always been on top of relaying information to us in a way that is thoughtful and easy to understand. We have also literally had no downtime at all - a must for our website. The account representatives are eager to please, very responsive and their tech team is absolutely terrific. Together they provide a very well functioning company that meets our every need a very competitive pricing.

What do you dislike?

For me, I find the company has grown and very little in the way of satisfaction has changed. I am still very pleased with the company and have no real dislikes.

Recommendations to others considering the product

I think you will find INetU to meet the needs of your company at the level you require. The staff, especially your account representative will always be available and will work to bring you up-to-date on all that is going on with your account. In my experience we have had literally no downtime and continue to receive the best service and protection we could hope for.

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ViaWest review by <span>Elizabeth M.</span>
Elizabeth M.
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Reliable, Good Teamwork, lets you focus on your business

What do you like best?

24 hour support. InetU members work as an extended team of our business, we rely on them so we can focus on growing our business.

What do you dislike?

The cost is higher. I see it as an investment for peace of mind and more cost-efficient than having an in-house team.

Recommendations to others considering the product

Our business is not hosting. Hosting and technical capabilities are key to our business. We could have chosen to learn and do the hosting in-house but it would have taken away from growing our business. The hackers and internet threats are growing and every day more intense and complicated. I think is better to hire a team of people who will take care of the technical issues, hardware, software updates, and technology threats and focus on growing your business.

What Managed Hosting solution do you use?

Thanks for letting us know!
ViaWest review by User in Marketing and Advertising
User in Marketing and Advertising
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Great Hosting!!

What do you like best?

I think the hosting service is very good.

What do you dislike?

There is nothing much to dislike. They have good uptime.

Recommendations to others considering the product

Definitely go for it. The downtime is less and the service is good.

It is critical that your site or application is secure, always available and they make sure it works!

Some of their services:

- 4, 6, or 8-core Intel Xeon Processors

- RAID controllers with up to 1GB NVRAM, supporting RAID0/1/5/6/10/50/60

- RedHat Enterprise Linux, Windows Server, or load your own OS with Managed Colocation

- Flexible server configurations with the ability to add more disks, memory, and CPU power as you grow

- NLSAS, SAS, or SSD disks

- Up to a full terabyte of memory

ViaWest review by <span>Brian F.</span>
Brian F.
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A partner you can depend on,

What do you like best?

The knowledge and helpfulness of the staff allows us to worry about specific processes regarding our core business and not so much about infrastructure. The reliability of their infrastructure has never left our business in any sort of need and any problems have been mitigated in a very short period of time.

What do you dislike?

That everything has a cost, but in peer comparions, iNetU delivers great value for your dollar especially if your are located in a high cost of living area or where IT talent may be difficult to acquire.

Recommendations to others considering the product

Evaluate the use of leased servers versus vmware managed servers. The throughput on SAN hosted VMs is not great on high IOP requirement scenarios.

ViaWest review by Administrator in Retail
Administrator in Retail
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Very Dependable and proactive!

What do you like best?

Whenever there is an issue with our site or hosting, iNetU is usually the first to contact us before we even notice.

They're always on top of problems and always are looking to keep us from having down-time.

They also offer optimization services to keep our site moving quickly.

On top of all that, they've always treated us as if they value our business and want to keep us happy. I cannot put a value on that type of treatment.

What do you dislike?

The only thing I can say is that we've had 3 different account reps since we started there but we've been long time customers, it's not unreasonable for reps to get promoted or move on.

Every rep we've had has been awesome however!!

ViaWest review by <span>Steven R.</span>
Steven R.
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Excellent customer support

What do you like best?

Customer support was tremendous. We moved to a different hosting company several years ago as iNetU's platform was not what our tech team wanted for our new site but I wouldn't hesitate to go back should our needs change or should iNetU's capabilities change.

What do you dislike?

Very little. We were very happy there. Fair price and excellent service. They didn't have cloud-based serving plans but may now.

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Kate from G2 Crowd

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