What do you like best?
The first thing that attracts my attention is the user-friendly interface and bright design. Three tabs are always active - chats, contacts and calls. you can quickly return to chat with a friend who often communicates. Personally, I like the ability to delete a message not only from myself but from a friend, if he has not seen it yet (many times it came in handy). This highlights Viber from a number of other programs. It is very useful that there is an archive of messages in Viber. This is very important for me, because I exchange with friends not only short messages, but also videos, photos and text materials that are pleasant to review.
What do you dislike?
I do not like in Viber, first of all, that his design
is focused primarily on adolescents. Although he is attractive and bright, but
illustrations and colors of the interface are more attractive to people of adolescence. Also I want to pay attention to the smiles which are made in the cartoon style. What else prevents my work in Viber? Like many other instant messengers, Viber account is subject to spammer intervention. This is very disturbing. Spammers send unnecessary messages and illustrations. Although I can add them to the black list. Also it would be desirable to note that when you make a video or audio call, often because of the small speed of the Internet the connection breaks. But if there was an opportunity to reduce the quality of communication a little, it would be possible to continue communicating.
Recommendations to others considering the product
I recommend this product. If you want to communicate conveniently and for free, and exchange media files with friends and colleagues around the world, then choose Viber.
What business problems are you solving with the product? What benefits have you realized?
Because I'm working with computer graphics, Viber is very helpful in working with clients. I can not only to discuss with them the details of the order and the different course of work, but I can also send sketches and the material itself. Also I can send via Viber links to the cloud storage where the client can download its product. Also I can exchange Internet resources and video for work. Viber helps me cooperate not only in one country but also with foreign clients through free Internet connection.