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Viber

4.3
(72 reviews)

Free calls, text and picture sharing with anyone, anywhere!

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Showing 72 Viber reviews
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Viber review by Jenifer L.
Jenifer L.
Validated Reviewer
Verified Current User
Review Source

"Good communication tool for everyone"

What do you like best?

I like than this application is very stable, I've used it both on iPhone and Android device, it never crashed for me. File sharing works great, notifications are never lost and are prompt. Audio connection is decent, I use it a lot.

What do you dislike?

Adding new contacts is a little bit difficult, you have add country code. Also, video and audio calls consume too much data, so it's very hard to keep a call when mobile internet is slow. Also, stickers are overpriced in my opinion.

Recommendations to others considering the product

If you need cheap, mobile friendly, easy to use and stable app for messaging, audio/video connection then Viber is for you.Although it's more intended towards personal use, small companies can gain some benefits using it, such as calls to remote workers and clients.

What business problems are you solving with the product? What benefits have you realized?

Sometimes we are using Viber for calling abroad and for instant messages with remote workers. It works fine, since it's easy to use and also works perfectly on mobile devices. The subscription plan is cheap which is a bonus for small company.

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Viber review by Theresa S.
Theresa S.
Validated Reviewer
Verified Current User
Review Source

"Communicating Using Viber"

What do you like best?

I like viber when it come to online communication, I usually used this messaging app in connecting to my friends, family, and also to our supplier when it comes to work. Viber is helping me in consistently updated to my suppliers. You can call anybody everywhere throughout the world for free and you can even text them plus the stickers are perfect.

What do you dislike?

Viber calls don't allow us to block anyone, so you cannot block the people who disturb you or unknown callers. Viber is nothing when you don't have internet connection you cannot message or call anyone.

Recommendations to others considering the product

Keep on using viber for your online communication. It is very helpful to us to call and text anybody everywhere throughout the world.

What business problems are you solving with the product? What benefits have you realized?

The benifits of Viber for me is helping me in consistently updated to my suppliers. You can call anybody everywhere throughout the world for free and you can even text them plus the stickers are perfect.

What Internal Communications solution do you use?

Thanks for letting us know!
Viber review by Liz W.
Liz W.
Validated Reviewer
Verified Current User
Review Source

"Viber for Free Communication"

What do you like best?

I have friends and family living all over the world; Viber is one of the communication tools I utilize to be able to talk to and text them for free. There are no monthly fees, I don't need to create a username, and voice/text is unlimited as long as the other person is also using Viber.

What do you dislike?

I have three complaints about Viber. First, Viber calls lack quality compared to other similar apps (Facetime, Skype, etc). I find that calls drop easily, and more often, the person on the other end sounds distorted to the point that I have to hang up and try again. Second, I find the app for both phone and desktop to be slightly difficult to navigate. It just lacks some intuitiveness that other communication apps have. Third, Viber is becoming less popular than it used to be, which is problematic considering the fact that free communication happens only with other people that are using Viber.

Recommendations to others considering the product

Viber is one of many tools available for free communication with other Viber users. While it does the job, it doesn't do it as well as other apps. Call quality is lacking and the interface is somewhat confusing to navigate. I do keep it on my phone for those friends/family that solely use Vber, but it is not the only app I use for these purposes. I also use Whatsapp, Facetime and Skype to make sure I have all my grounds covered.

What business problems are you solving with the product? What benefits have you realized?

Although it doesn't happen frequently, I sometimes use Viber to communicate for free with clients who are abroad. When I was recently traveling through parts of Europe, I used Viber to speak to clients who had pressing needs while I was away.

Viber review by Ibn H.
Ibn H.
Validated Reviewer
Verified Current User
Review Source

"Very useful with lots of features"

What do you like best?

Almost everyone has Viber on their phone and this app supports all platforms. Stable and noiseless audio calls, which is FREE if the person also has Viber. If doesn't, well... there are Viber out.

I have been using this app for years, not only my friends and family but many of my clients also usage Viber. The best feature of Viber would be encrypted messaging. Business or personal use, every conversation is confidential.

While I am using Viber of personal use it can be very useful for business purpose as well. They offer subscription plan for calling abroad, which helps our small business a lot while we don't have to deal with extra cellphone bills.

What do you dislike?

Sometimes Viber out quality is little here and there. No audio for seconds or audio breaking during call. It doesn't happen often but fixing this issue will make it more stable.

Recommendations to others considering the product

This app can be helpful for you small business if you need to make national or international calls.

What business problems are you solving with the product? What benefits have you realized?

Communication with clients and calling abroad. Because of Viber's cheap subscription plan we don't have to count large bill for our international calls.

Viber review by Сергей .
Сергей .
Validated Reviewer
Verified Current User
Review Source

"Very good tool for send and receive massages, call and share media."

What do you like best?

The first thing that attracts my attention is the user-friendly interface and bright design. Three tabs are always active - chats, contacts and calls. you can quickly return to chat with a friend who often communicates. Personally, I like the ability to delete a message not only from myself but from a friend, if he has not seen it yet (many times it came in handy). This highlights Viber from a number of other programs. It is very useful that there is an archive of messages in Viber. This is very important for me, because I exchange with friends not only short messages, but also videos, photos and text materials that are pleasant to review.

What do you dislike?

I do not like in Viber, first of all, that his design

is focused primarily on adolescents. Although he is attractive and bright, but

illustrations and colors of the interface are more attractive to people of adolescence. Also I want to pay attention to the smiles which are made in the cartoon style. What else prevents my work in Viber? Like many other instant messengers, Viber account is subject to spammer intervention. This is very disturbing. Spammers send unnecessary messages and illustrations. Although I can add them to the black list. Also it would be desirable to note that when you make a video or audio call, often because of the small speed of the Internet the connection breaks. But if there was an opportunity to reduce the quality of communication a little, it would be possible to continue communicating.

Recommendations to others considering the product

I recommend this product. If you want to communicate conveniently and for free, and exchange media files with friends and colleagues around the world, then choose Viber.

What business problems are you solving with the product? What benefits have you realized?

Because I'm working with computer graphics, Viber is very helpful in working with clients. I can not only to discuss with them the details of the order and the different course of work, but I can also send sketches and the material itself. Also I can send via Viber links to the cloud storage where the client can download its product. Also I can exchange Internet resources and video for work. Viber helps me cooperate not only in one country but also with foreign clients through free Internet connection.

Viber review by Rita M.
Rita M.
Validated Reviewer
Review Source

"An Internal Communication Tool. "

What do you like best?

With Viber, team members could have informal conversation with their colleagues, and this improved their job relations. Again, Viber was offered for free, where on could download it from the playstore or from the Apple store. Using this item is also a simple encounter, where even someone with no basic education can have it.

What do you dislike?

However, Viber is not appropriate for formal communication in an organization. Again, unlike Telegram, Viber group has a maximum limit of group members, and this limits the number of the users. Lastly, the security of the information found on Viber or shared in this platform is not guaranteed.

Recommendations to others considering the product

Viber is a good internal communication tool, but I would suggest that you don't use it for formal communication. Its a free product, and therefore, it is easy to afford it.

What business problems are you solving with the product? What benefits have you realized?

We used Viber for internal communications within our firm. Besides, we could share different files with Viber.

Viber review by Peter B.
Peter B.
Validated Reviewer
Review Source

"A versatile and low cost way to keep in touch with business associates"

What do you like best?

I like that Viber provides several ways to communicate with your contacts. We can text, voice call, video call or leave voice messages. All of our contact history for each contact is recorded, which allows me to stay organized and on top of our entire contact thread. The call quality is also a big strong point. I often get clear sound and video quality with very little lag, regardless of where I'm located.

What do you dislike?

There are very few weak points I find with Viber. However, if it could be integrated with other communication tools, like my regular phone, SMS messaging, email and social media accounts, then that would make it more valuable to me. Viber is great at what it does, but I don't like that I still have to check on other contact methods to ensure I stay in touch.

Recommendations to others considering the product

I'd suggest sharing your Viber information with as many business contacts as possible as soon as you can. Many people may be accustomed to their regular methods of communication, such as other call and texting apps, and may not want to switch unless you request Viber early on in your business relationship.

What business problems are you solving with the product? What benefits have you realized?

As long as I have a decent internet connection, I can count on Viber to get in touch with any of my contacts. It's been a great way for me, clients and my team to go over topics that need visual referencing. We can use the video chat for effective face-to-face conversations that are similar to in-person meetings. Viber isn't expensive at all and fits within our budget for software and other office tools.

Viber review by Nikolay K.
Nikolay K.
Validated Reviewer
Verified Current User
Review Source

"Good calls with bad internet connections, but there no way to deal with spam!"

What do you like best?

- great voice messaging. Even with poor internet connection you can hear another person.

- there a desktop app with same functionality as a mobile one. I'm using Viber for mac.

- neither mobile no desktop (mac) app are crahes. They works as expected and almost free of bugs.

- app works pretty fast

Overall: there a better alternatives. But I'm continue using Viber since many friends of mine is using it. And it meets my current requirements.

What do you dislike?

- hard to block some user. You can block a user (both company or private one) if he is not in your contact list and just send you a message (first time). It you didn't block a user after his first message - you can't do it later. I receive a spam regurally and it's really a problem.

- it's impossible to unsubscribe from pormo companies. This issues is connected to the first one.

- can't copy phone number from a profile (both desktop and mobile app)

- I don't see Viber teams to add new features to the app. App did not change much since the first time I installed it.

Recommendations to others considering the product

I'd now consider using it as a tool for business. Only for personal user. It has poor file managing system, now to easy to navigate in the history etc.

What business problems are you solving with the product? What benefits have you realized?

Communicating with employees, friends and others. It's great to use then you are abroad and want to make a cheap calls to your country.

Viber review by Jodie P.
Jodie P.
Validated Reviewer
Review Source

"Amazing online communication app"

What do you like best?

Viber just works. There are lots of similar apps out there like Line, Facebook Messenger and WhatsApp, but I've had the best call quality with Viber. I also like that I can easily use it for chatting, voice calls and videos calls and have all the communication history for each contact in one place.

What do you dislike?

There isn't a whole lot to dislike. I think their pricing for standard phone calls could be lower. I've seen lower prices with some other apps and general phone discount codes. I would probably use it more for standard calls if the rates were lower.

Recommendations to others considering the product

Viber has been an excellent app for me, but it might be different for you based on your location. You should try out a few apps to see how they compare before committing to one.

What business problems are you solving with the product? What benefits have you realized?

Viber has been a great online platform for communication and collaborating with team members within my company. We can discuss things and have visual references to make things easier to understand. I can track call and chat history, which helps me to retrieve information about whatever projects we're working on or worked on.

Viber review by Dale G.
Dale G.
Validated Reviewer
Review Source

"Great for online mobile calls and chatting"

What do you like best?

I mainly like that Viber is easy to use for making calls. After I installed Viber and logged in, I was able to quickly add my contacts and start making calls. There aren't a ton of ads in the app and using it is usually a very smooth process.

What do you dislike?

I sometimes use stickers and emojis, even for business, since it helps to make conversations more personable for some people. However, Viber doesn't have as robust and emoji and sticker system as some other communications platforms out there.

Recommendations to others considering the product

I think choosing the right online calling platform largely depends on the amount of people that have and are comfortable with using the platform. Before committing to Viber, you should first check with people you work with to see if they use Viber or are willing to use it.

What business problems are you solving with the product? What benefits have you realized?

Viber lets me make low cost audio and video calls on the go with my mobile phone. The calls are usually smooth and allow me coordinate and collaborate effectively with colleagues. Fortunately, it's software that many people I work with use.

Viber review by Sebastian A.
Sebastian A.
Validated Reviewer
Review Source

"An excellent communications app"

What do you like best?

The ease of use and good call quality. I can quickly have my contacts imported from my phone's contacts into the app's contacts. I don't have to worry about phone bills or adding credits to my account. Viber is used by many of the people I work and do business with, so it smooth integrates into my business life.

What do you dislike?

There doesn't seem to be a way for me to add a real phone number to my account so people can call me with a regular phone. Also, I had some issues with moving my account to a different phone. I think the account transfer process could be risky if you're not careful. You might lose your call and chat history.

Recommendations to others considering the product

There are free and low cost plans available that you can try out. The free plans can absolutely be used for professional purposes. There shouldn't be any major limitations that would cause any annoyances to your clients.

What business problems are you solving with the product? What benefits have you realized?

Being able to be reachable in a variety of ways for coworkers and clients. They can reach me by text, voice calls or video calls. Callers can even share their screens with me through Viber's desktop app. It's very convenient to be accessible and to be able to reach others through a single communications platform.

Viber review by Chris V.
Chris V.
Validated Reviewer
Review Source

"A solid app for texting and video calls "

What do you like best?

Viber has been around for a while and is still going strong. I use it on occasion for text, voice and video calls, usually if someone else requests to communicate through it. It's a reliable app that can send notifications whenever someone tries to get in touch. The voice and video calls generally don't lag much. The picture quality is typically as clear as can be expected for whatever network I'm on.

What do you dislike?

Not that many people I keep in touch with on regular basis use Viber, so it's not an app that I can really commit to. The interface is pretty clean and easy to navigate, but not as much as some other apps I use like Line or Skype.

Recommendations to others considering the product

Viber is a solid texting app that you can use for free, so it's definitely worth a try. You may find that many of your contact use Viber, so it can be a convenient place for you to get in touch with them.

What business problems are you solving with the product? What benefits have you realized?

On desktop or mobile, I can get in touch with people that use this platform. The free calls can save us a lot of money from phone calls. I can keep all communications for certain contacts in one place, so it's easier to move through discussions, keeping texts, attachments and voice recordings in one location.

Viber review by Alexandra Z.
Alexandra Z.
Validated Reviewer
Verified Current User
Review Source

"Viber review"

What do you like best?

The best thing I like is stickers in viber. They are so cute!

It is a good messenger to contact people and send them media staff (video, photos).

What do you dislike?

The quality of calls becomes worse and worse.

Pretty expensive stickers.

Much spam, for instance, some business chats (like ikea family) try to add you and it is annoying.

Now I use whataspp and vk more often.

Recommendations to others considering the product

Be ready to get spam.

People over 35+ age usually prefer viber, so you can find your relatives there.

What business problems are you solving with the product? What benefits have you realized?

Use it to send photos to my colleagues and fast messages.

Viber review by Elvira M.
Elvira M.
Validated Reviewer
Review Source

"Great alternative to traditional voice and video calling platforms"

What do you like best?

Main advantage and difference of Viber is stability while making voice or video calls. While making video calls if connection is slow Viber automatically switches to voice call in order to continue conference. But in other apps if connection is slow voice of video calls freezes. My most liked feature in Viber is great stickers which makes chatting experience more enjoyable.

What do you dislike?

With current features I am satisfied with Viber. But I have a suggestion. It would be great if story feature added to Viber on the next updates.It will make viber more popular among users.

What business problems are you solving with the product? What benefits have you realized?

I use Viber to discuss project details with my colleagues when I am outside of the office. With stable connection Viber makes calling experience more smooth and without interruptions.

Viber review by User
User
Validated Reviewer
Verified Current User
Review Source

"Viber very simple program. You will be able to send messages and speak on a videoring with friends"

What do you like best?

The program Viber helps easily to save money. My friend recommended this application. Viber very easy and simple program. It is needed no Logins, only telephone number. you will be able to send text messages and speak on visual communication with friends and colleagues. And also it is possible to send funny smiles, it very likes me

What do you dislike?

On my opinion Viber does not have defects. Most important there is nothing superfluous. Viber looks as messengers are in a telephone. I recommend it program to the friends and near

Recommendations to others considering the product

I would recommend Viber! The point is that she is fantastically comfortable and of genius simple. And most important - smoothly works and allows to save money! In order that to find a man in Вайбере only enough telephone numbers, it is not needed to think of difficult logins that it is heavy to memorize. On Viber it is possible to send text messages and and to ring. Excellent quality of connection. Even on subzero speed of the internet all works perfectly ! All my friends and colleagues use Viber!

What business problems are you solving with the product? What benefits have you realized?

On Viber I intermingle with colleagues. Are personal messages.I created a group chat where many persons can send messages. It very comfortably.

Viber review by User
User
Validated Reviewer
Review Source

"A stable and user-friendly unified communication platform"

What do you like best?

It's great to be able to send and receive various types of messages and make voice and video calls through one piece of software. When I communicate with someone, Viber stores a log of all the messages and past calls in the contact's history. I can easily access voice messages, read texts and see when past calls were made. It's very valuable for accounting for my business dealings with people. I also like that I can access Viber through both a desktop and mobile app. Though the mobile app tends to be easier to use for voice calls and text chats, I like to be able to use the desktop version for browsing call logs and doing video calls.

What do you dislike?

Viber cannot call regular phones without the user having a Viber Out activated with credits. The pricing for Viber Out is a bit steep. I have seen many other similar international calling plans that have lower prices. I also don't like that I don't have full texting capabilities with Viber. There are times when I need to text people without a Viber account, so it would be nice to have a more universal texting platform in place.

Recommendations to others considering the product

I would recommend checking with your business associates to see if they use Viber, or would be open to using Viber, before committing to using it as one of your main communication platforms. To benefit from the full capabilities of Viber, you'll need your contacts to have Viber installed.

What business problems are you solving with the product? What benefits have you realized?

Viber has been very useful for staying in touch with business associates in a robust and low cost way. Though not everyone I deal with uses Viber, a good amount of people use it, so I can count on Viber as a reliable hub for sending and receiving messages or making calls. The video calls I've had with Viber have been very clear and allow team members on particular projects to collaborate and share ideas as effectively as meeting in person.

Viber review by Carrie A.
Carrie A.
Validated Reviewer
Verified Current User
Review Source

"Compatible between iOS and Android"

What do you like best?

My friend could only use facetime with others who had an iOS phone. When I got her on Viber with me, even though I'm Android, we could both use the app and finally have video chats across the miles. A life saver for our 20+ year friendship. It was installed in minutes and has NEVER crashed. The abilities of the app are very thorough so that one can send video, audio, text, etc, all in a chat conversation.

What do you dislike?

The public chat option is, as of now, not open to everyone and I think that would be a great feature to allow more access to. As an author, if I could create a public chat about writing, even though I'm not a company, I think that would be a great option.

Recommendations to others considering the product

If you want an app to connect with employees or personal associates of any type, this will allow you to send audio snippets, video clips, pictures, text, and call them with ease. I'm no tech guru by any stretch, and this was easy for me. I've had no virus' pop up because of this app and it does not crash on me. Video quality and sound are good so it will be easy to converse. All you need is a WIFI or data plan to be online. Totally free. I've never used money in my account to call anyone and have not needed to.

What business problems are you solving with the product? What benefits have you realized?

This solves the problem of not being on the same type of iOS phone as my friends.

I have realized the benefit of real time video chatting on my phone without any headaches.

Viber review by User
User
Validated Reviewer
Review Source

"Viber - grandmother can hanndle it!"

What do you like best?

It is really easy to use.

Personally, I like that every seller in my country has the Viber account, and I can easily contact them without using phone, email or the website.

I like that I can see when the message has been read.

Also I can hide my last activity time.

There is also a possibility to charge Viber account and make calls on the regular phones with Viber Out subscription..

What do you dislike?

The Android app is not stable and sometimes its running slow.

I always have to share my phone number n case somebody wants to add me.

Recommendations to others considering the product

Viber can be a very helpful tool for your business, especially iа you use all the advantages.

What business problems are you solving with the product? What benefits have you realized?

I have chatting with the sellers and I can order or pre-order products.

Almost every seller and organization in my country has Viber and its very convenient to stay in touch.

Viber review by User in Accounting
User in Accounting
Validated Reviewer
Verified Current User
Review Source

"Viber Review"

What do you like best?

It is a great text messaging tool. Users can make free voice and video calls among them worldwide and share free instant messages with multimedia attachments. No matter if you are using an iPhone, android or a Blackberry, install Viber and instantly connect with your friends and family.

What do you dislike?

it's popularity is decreasing. relatively poorer quality than Skype and WhatsApp.

Does not offer secure and private communication.

What business problems are you solving with the product? What benefits have you realized?

Viber has made getting group work done easier and more efficient. No need to register with usernames and passwords or aliases; use your mobile phone number. Unlimited free voice and video calls and text messages to other Viber users. Group text messages

Viber review by Psy A.
Psy A.
Validated Reviewer
Verified Current User
Review Source

"Viber Review"

What do you like best?

Not much really, I generally did not like the product, i had to Uninstall it and stop using. I went back to my Skype.

What do you dislike?

It is not a new idea - hence more and better competitors

The appearance is not beautiful it is just dull and boring

Video calling is terrible, Can't see one clearly nor hear each other clearly.

It is like is logs itself off, You would not know you got a missed call if don't open the app.

Recommendations to others considering the product

Don't waste your time pal, If you using Skype currently then stay with it but if you are on any other service then maybe you can move and Viber out but don't expect a lot from Viber.

What business problems are you solving with the product? What benefits have you realized?

Currently None. I thought i could solve the issue of the amount of data required to make video calling - In Skype one often needs a faster internet and a good reception to make clear and smooth video calling and this sometimes is a problem where i come from. I thought Viber will be an alternative to make cheap but clear video calling to ease our communications but it wasn't, it was worse so i stopped using it an went back to Skype. Skype has been even more better with the latest releases.

Viber review by John M.
John M.
Validated Reviewer
Verified Current User
Review Source

"Viber - a Mobile Alternative to Skype"

What do you like best?

Viber is an instant messaging and voice-to-voice chatting app deeloped for smartphones. It is essentially simialr to Skype, including the vieo capabilities. Where Viber shines, however, is in its global communication ability. As long as both sides have the app, you can communicate worldwide, including in countries where Skype is currently blocked. is has immense use for business-to-business transactions or family long-distance communication in places like China, for exampl.e. The app runs smoothly and does not take up much system memory, which are also bonuses over Skype.

What do you dislike?

The sound quality using Viber is tinner than thoguh my phone app, or even some other chat applications. It also uses its own alert system (as expected), which will not make my phone sound off or vibrate the same way that a phone's riger would. This means that, when using Viber, you need to be more vigilant about noticing incoming calls. It is also far less poular than other applications, such as Skype, and thus both parties are less likely to have it on their phones.

Recommendations to others considering the product

I own Viber for personal use, so I a not terribly familiar with its business functionality. However, it is a useful voice-to-voice messaging program.

What business problems are you solving with the product? What benefits have you realized?

I have used Viber for personal issues, mainly communicating with family over long distance (China, Australia, etc.), when phone bills would be prohibitive and other programs, such as SKype, may or may not be blocked. It is very useful, and has kept our lines of communication strong.

Viber review by Pavel T.
Pavel T.
Validated Reviewer
Review Source

"The best (okay, almost) communication software"

What do you like best?

I can use it on my phone or Mac - wherever I am. Group chats with "like" system. Synchronization (although with limitations, see below) saves time when hardware fails.

What do you dislike?

I wish I could have it on my iPad. Synchronization on iPhone is quite limited because of iCloud limitations.

Recommendations to others considering the product

Viber is one of the easiest rich-featured communication software that allows big teams stay on the same page with everyone, everywhere. I can't recall a single flaw that prevents me to give a 5* rating to this software.

What business problems are you solving with the product? What benefits have you realized?

Group chats - #1 feature. Dependability - not a single missed message means everyone is on the same page at any given time. Even if somebody offline for any reason, they get message(s) instantly when they back online.

Viber review by Rashad F.
Rashad F.
Validated Reviewer
Review Source

"Good software to make voice and video calls on mobile and desktop"

What do you like best?

Best side of Viber is it's clear voice calls.The quality is like gsm call.You can't feel difference.Video call feature is also good.But the most I like about Viber is it's cool smile and icons.They make me laugh out loud.

What do you dislike?

While making video calls due to slow internet connection it switches from video call to voice call.I don't like this feature very much.But in high speed internet connection it works perfect.

Recommendations to others considering the product

You can enjoy good quality voice and video calls while using Viber. If you want to laugh don't hesitate to use funny smileys.You will not regret while using Viber. Viber will meet all of your requirements.

What business problems are you solving with the product? What benefits have you realized?

Mostly I am making voice calls with internet and it prevents extra fees.

Viber review by Akram Hasan S.
Akram Hasan S.
Validated Reviewer
Verified Current User
Review Source

"Must have communication app"

What do you like best?

Since I bought a smartphone Viber keep me connect with my friends and family. Viber always been my favorite communication app for all platform. Unlike other VOIP apps Viber offer crystal clear voice and video calls. They already are in all devices you use, so you don't have to checking your phone when you are at MacBook or PC, it's something I liked most. And they have funny stickers for messaging. Since using this app, Viber saved money for phone calls and texting. They also offer Viber out VOIP call feature for calling any classical phone number.

What do you dislike?

Well hard so say what I dislike about this app. It's a nice app with no ads.

Recommendations to others considering the product

It's never late for giving a try.

What business problems are you solving with the product? What benefits have you realized?

We use Viber Out for our business calls sometimes. Best thing is everything you need for communication in one single app. You don't have to thing about pinless, card phone or other woki toki drama for calling abroad.

Viber review by Michal I.
Michal I.
Validated Reviewer
Verified Current User
Review Source

"Daily user"

What do you like best?

Simple to use, great quality of sound and video, works good on also on slower connection. The possibility to use it also on PC is great. The PC version has a full support what is useful when working at a PC - don't have to pick up phone to write back or take call.

What do you dislike?

Some times problems with starting video call, it looks like it is starting but nothing happens, not even an error message. Bind to one telephone number, can not be moved to a new one...requires to cancel old account and create new one with new phone number. Should somehow mark contacts not active for a longer time .

Recommendations to others considering the product

Standard chatting and calling application, delivers what it should. Great possibility to use also on PC.

What business problems are you solving with the product? What benefits have you realized?

Quick communication within team, simple photos sharing

Viber review by User
User
Validated Reviewer
Review Source

"Popular and useful free tool for communication"

What do you like best?

It's free and well known to most people so you can typically get your team, clients, vendors etc. to jump on board. It'll save lots of time and cost on calls or other fee-based communication. There are many features likes attachment, voice clips that can help bring more complete context to conversations and help to more quickly resolve issues or craft plans. Has a desktop version which makes this versatile and accessible to those more inclined to use a computer.

What do you dislike?

It might not be a preferred platform for some people so those people might get disconnected from the conversation. Otherwise, there isn't much to dislike since it's free and has most of what other chat services have.

Recommendations to others considering the product

It's free and easy to use. You can try it to see if others will be on board with it and see their responsiveness when using it. Otherwise you can switch to a different app or use it concurrently with others.

What business problems are you solving with the product? What benefits have you realized?

Staying in touch with customers, vendors, leads. Reducing communication costs. Being able to collaborate and have quick responses which allow us to move forward on ideas and get things going and completed. Saves us a bunch of time.

Viber review by User
User
Validated Reviewer
Review Source

"Very useful free messaging app that can save you tons of money"

What do you like best?

Has bunch of features that enhances messaging like video calls attaching files, links and voice clips to give your conversation more dimensions than normal calls or chatting. Being free is also a wonderful feature and saves lots of money on expensive phone calls local or international. There is also a desktop version that allows screen sharing.

What do you dislike?

It's hard to dislike this app. I think it's probably not the most used app so not everyone you need to get in touch with will be available through Viber. There have been some slow connections that caused us to have to disconnect but overall okay.

Recommendations to others considering the product

There are several similar messaging apps but Viber is one of the more versatile ones since there is a mobile and desktop version. You get many features that are free which can sometimes be expensive elsewhere.

What business problems are you solving with the product? What benefits have you realized?

Communication and collaboration is greatly enhanced. Connectivity is usually pretty solid so we save lots of time and money. We can stay connected and keep track of conversations so everyone is up to speed on things.

Viber review by Sameer B.
Sameer B.
Validated Reviewer
Verified Current User
Review Source

"Good product but competition is better"

What do you like best?

The good part about Viber is the ability to not only share messages, audio, video and photo files internationally, but also to make phone calls over the internet. This is a great feature for international customers who seldom get any good deals from phone carriers to call overseas. Viber has a big plus in this regard.

What do you dislike?

The user interface is a bit tacky and not as clean as I would have liked it to be. In recent past, the software app has started sending some push ads for marketing purposes. This is a bit annoying. the competition for this software is becoming increasingly better. Another disadvantage is the number of users on Viber. The app is as good as number of my friends, who use the app. As of now, a lot of friends are not using this app.

Recommendations to others considering the product

Make sure how many of your friends use this software app. This will be helpful in determining the feasibility of use of this software.

What business problems are you solving with the product? What benefits have you realized?

The app helps connectivity for small to medium sized companies by allowing the ability to hold quick international calls, share files etc.

On a personal level, the biggest benefit is the ability to call someone internationally, over the internet. While other software apps are catching up on this feature, Viber is still better for calling, especially in developing countries.

Viber review by Vinay P.
Vinay P.
Validated Reviewer
Verified Current User
Review Source

"Great way to connect people"

What do you like best?

It can be used on all most all your devices no matter if its Windows, IOS or Android we can be connected and transfer call between the device

What do you dislike?

The user interface can be much better and one drawback is that when we are speaking we cannot hear the front persons voice.

Recommendations to others considering the product

Software needs some small refinings

What business problems are you solving with the product? What benefits have you realized?

We were using it for video calling our customers and show them their products

Viber review by Gabriel C.
Gabriel C.
Validated Reviewer
Verified Current User
Review Source

"[ANDROID] A Solid alternative to Skype that is as complete as Line but more resource friendly "

What do you like best?

I love how easy it is to set up, it's pretty much like whatsapp, your phone number it's all you need to get started.

I also love how light it is on my phone compared to alternatives like Skype or Line that are heavy resource consumers.

But what i love the most is that the call and video quality are as good as what you can get on Skype, but the calls are steadier and require less data, and less bars to work properly.

What do you dislike?

Definitely the interface, but that's me being picky because I don't like the color purple.

I also dislike the fact that the sync after you install a new update is a bit sluggish, and the app usually crashes, even though I think that's an issue with phones that don't have too much ram to spare.

Recommendations to others considering the product

It's a MUST HAVE app in everyone's phone, specially if you need to do a lot of international calling and video chatting. It's a good backup plan if you're in a place with a weak connection that won't allow skype to work properly.

It also comes in windows flavor... and you can switch almost seamlessly between both versions.

You need to make sure that your contacts start to adopt it to... or you're not gonna have people to call, or chat with.

What business problems are you solving with the product? What benefits have you realized?

It's my secondary call and video conference tool, it'd be the top of my list, but skype it's pretty much an industry standard.

Viber review by Sazzad Hossain S.
Sazzad Hossain S.
Validated Reviewer
Verified Current User
Review Source

"Application that suites my personal needs"

What do you like best?

I can block peoples whom i don't want to communicate with them. Sometimes it feels boring when somebody in my contact messaging me without my proper confirmation. Their features it very much good that i can block them from my end. I love their current interface design. I have been using their software more than 2 years and seen many of changes and every-time i have seen wonderful design in their system.

I can call peoples from my contact list that's great facility for me. I love their notification system in my Android 5.0 system. In public chats, i can find my favorite persons latest updates that i love very much. Viber games are lightweight and easy to play...

Sharing Photos, Videos and Voice messages, Location information and documents and i don't have to use email most of the time as because using Viber Messaging app.

Viber stores my messaging history and i can search my previous chatting histories as well.

What do you dislike?

Some of my favorite stickers are paid version that i dislikes sometime. Specially SpongeBob SquarePants sticker i needed but have to pay first. Hoping that management will reduce the sticker costs for easy to purchase. Sometimes Viber crashes without notification and don't know why this happen. Sometime calls drop and believe that was network related issue. Hope they will consider to improve the features.

Recommendations to others considering the product

If you are using another messaging application for your devices like Android, iPhone or PC's. You can switch or make a try with Viber. Their system settings are very much easy to understand. You can easily communicate with your friend & families from your contact list. Get notified when receive latest messages or calls. Track message deliveries etc.

Try this today. I hope you will not disappointed.

What business problems are you solving with the product? What benefits have you realized?

I can communicate with my office staffs, friends and families and most of the time i don't have to call their personal number. I did call them into their Viber account and saving my phone bills.

Most of the times we talk more then hours and hope that Viber is saving many of phone bills for us.

I can share photos with my friends and family. Sometimes i can send my project documents and pictures within viber and i Don't have to email them again.

Their message sending and delivery features are great. I can track who has opened my latest message or not. Also i can see if they are available in online or not. I can send voice messages from my end. Sometimes i don't have to call them, just sending voice message and most advantage is, it's saved into Viber system and next time i can play the voice message.

Their location history is great feature. While i am in out of my office or home, i can send my present location within seconds.

Viber helps to communicate, sharing message, photos and videos and many more things. They are cross platform. I have installed in PC and my Android smartphone and using from both devices.

Viber review by Max O.
Max O.
Validated Reviewer
Verified Current User
Review Source

"It is like Skype, but better in every way"

What do you like best?

This is the best alternative to Skype that has almost all the same features, but works way better and faster. While Skype app on my iPhone is killing me with its slowness, Viber is the one of the quickest apps on my phone. Having a separate app on my Mac is very convenient to respond to message without my phone. Stickers are the best, never liked them in Facebook or anywhere else but Viber, thats how stickers should be working. Contact searching is very easy due to the fact that you just need the recipient phone number and you are good to go

What do you dislike?

No video conference calls, but I guess its just a matter of time.

Recommendations to others considering the product

Viber is a very fast and reliable way to communicate with your business partners and friends. And you always know if you message was delivered or viewed by the recipient

What business problems are you solving with the product? What benefits have you realized?

Communicating with business partners is very easy, while you have to find contact info of the people you wish to contact, with Viber you can simply send them a message by knowing their phone number, which is very convenient because you always get a phone number on the business card from people you meet.

Viber review by Velimira M.
Velimira M.
Validated Reviewer
Review Source

"Good alternative to Skype, but do not like UI"

What do you like best?

I started using Viber when my best friend went to USA. It is the best option to connect to someone literally everywhere. Viber is fast and has a lot of functions that come in handy.

I use it to communicate with colleagues sometimes when I am on vacation as it usually is much faster than other chat clients when you have limited internet connection.

What do you dislike?

The purple. I just hate it. I know this is a bit strong statement but it really bugs me when I have to use it more than 10 mins. The other thing that I cannot find any escape from - the stickers. They are too big and too colourful and you just waste in the other person's stickers sometimes. Thus, I prefer to use it only for calls.

Recommendations to others considering the product

Make sure to ask everyone if they like it prior using it and instruct your team to minimize the usage of those stickers. Other than that - it is great and should be used as an alternative to Skype for Business.

What business problems are you solving with the product? What benefits have you realized?

It really helps you when you are out of the country or just in place with really slow connection and you need to contact your colleagues.

Viber review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Light App with excellent connectivity"

What do you like best?

Voice Quality is really very good even during the presence of background noise. Data consumption is quite minimal compare similar connectivity apps. Wide range of stickers for every occasion are available free of cost.

What do you dislike?

App takes a lot of disk space. Some times, the app recurrently keeps showing missed call notifications for old calls even after acknowledging the notifications.

Recommendations to others considering the product

Simple app offering premium voice, video and text connectivity options.

What business problems are you solving with the product? What benefits have you realized?

Voice and text connectivity even when the network is not strong. Easy to use interface even for users who are not tech savvy.

Viber review by User in Performing Arts
User in Performing Arts
Validated Reviewer
Verified Current User
Review Source

"Reliable way to be in touch for free."

What do you like best?

Viber is a tool that allows users to make free voice and video calls among the worldwide and to share free instant messages. It is one of the most popular communication apps in certain regions of the world.

What do you dislike?

It is and has always remained in the shadow of Skype and WhatsApp. There has been a decrease in its usage, but with above five hundred million users, Viber is one of the key players on the market.

What business problems are you solving with the product? What benefits have you realized?

It’s free, it’s reliable. You can exchange free phpne calls, free messages, send attachments, photos.

Viber review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Been using Viber for several months now"

What do you like best?

The Viber desktop app is pretty nifty for me who tries to multi task.

I use Viber for keeping in touch with my family who lives in other cities and islands even when some of them are abroad. Viber will help me stay connected especially when my sister and brother-in-law migrates to Australia this month.

I also like that my 3-year old daughter is able to send my family voice recordings and stickers even though she could not read or write yet.

What do you dislike?

I don't often use the call features because it seems clunky or maybe it's our internet service. Anyhow, it's not my main go to for video/phone calls. I still rely on Skype or Google Hangouts for that.

I wish that when the public chats are enabled, the photos don't get automatically downloaded. I see them on my Viber feed when I sync to my laptop so somehow the photos are saved without me knowing.

Once, while installing Viber for my senior citizen parents, it alerted me that once I install on a second mobile device, it'll no longer work on the other device. I'm not sure if this is true but I hope it's not because my parents both have tablets and cellphones.

Recommendations to others considering the product

Use Viber for communications but don't turn on the public chats! The photos get automatically saved and it takes up unnecessary space in your device.

What business problems are you solving with the product? What benefits have you realized?

It's easy to share photos, and because of this, I'm able to use Viber when working with clients or suppliers.

Viber review by Jora P.
Jora P.
Validated Reviewer
Review Source

"Great Communication App"

What do you like best?

I love that calls and texting to other Viber Users is free and you also have the option of calling other non-Viber users for a small fee. Also, video calling is another option for anyone preferring a face to face conversation.

What do you dislike?

There's not much I dislike about Viber except that the connection can be tricky sometimes

Recommendations to others considering the product

I definitely highly recommend Viber for anyone seeking a way to communicate with anyone, whether for personal use or business use. It's an all around great app!

What business problems are you solving with the product? What benefits have you realized?

Viber has great business benefits, such as Texting, Voice Calling and Video Calling all in one great app

Viber review by Reda H.
Reda H.
Validated Reviewer
Verified Current User
Review Source

"Great Way for international calls"

What do you like best?

Great Way for international calls especially for fixed phone lines

What do you dislike?

Mobile phone lines are a lot more expensive, I wish they could have the same low pricing

What business problems are you solving with the product? What benefits have you realized?

call International

Viber review by Reham E.
Reham E.
Validated Reviewer
Verified Current User
Review Source

"Handy in communication"

What do you like best?

I love its easy user interface and experience

What do you dislike?

In the PC version, why can't I log off and back on whenever I like

Recommendations to others considering the product

I am always worried about the privacy options, so just read more about it always

What business problems are you solving with the product? What benefits have you realized?

Communication problems

Viber review by Beverly G.
Beverly G.
Validated Reviewer
Verified Current User
Review Source

"Effective way to communicate when traveling overseas"

What do you like best?

The ability to communicate with other Viber users for free while traveling overseas.

What do you dislike?

The quality of video calls isn't as good as it is in similar aps.

Recommendations to others considering the product

While some use Viber as a substitute for Skype, I've found that Skype is superior for video calls. But, for quick texts and voice calls, Viber is great.

What business problems are you solving with the product? What benefits have you realized?

I've been able to keep in touch with colleagues back home while traveling overseas without paying for overseas cell phone service.

Viber review by User
User
Validated Reviewer
Verified Current User
Review Source

"One of the best VOIP applications"

What do you like best?

The high quality of the voice and video call.

Very easy to use and fit most of the devices.

The updates always offer new and better features.

What do you dislike?

Doesn’t work well with medium and low speed Internet connection. Of course it’s a VOIP application but some other applications work better in the case of low and medium speed.

Sometimes the call dropped even with good internet connection.

What business problems are you solving with the product? What benefits have you realized?

Make International calls for business at low cost

Viber review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Great for international companies"

What do you like best?

This app makes getting in contact with co workers all over the world very easy

What do you dislike?

For me, the app seems to crash somewhat often. Not sure if it is just my Iphone.

What business problems are you solving with the product? What benefits have you realized?

Viber allows my company to keep in contact with enployees as they travel internationally and while they are on the go. It helps save money on phone plans.

Viber review by Jolene S.
Jolene S.
Validated Reviewer
Review Source

"Wonderful Innovative Product With Equally Exceptional Friendly Staff! "

What do you like best?

I personally believe that Viber, is one of the best worldwide communication apps available at this present time. I use it for my own personal use, and, I also use this for my business on the Viber public chat page. The calls are clear, and it is fantastic for international calls (for both my personal life, and my business communications). The staff are absolutely wonderful, superbly friendly, and are available in an instant!. It is by far, my absolute favourite app at the moment. For business use, it has been exceptionally fantastic. I have found the Viber Public Chat page to be engaging, and a way to share my positive empowering messages with people all across the globe. Viber isn't just a business, it's a community, and a wonderful one at that. I HIGHLY encourage people to start using Viber!.

What do you dislike?

I genuinely do not have any dislikes. I've not had any problems with it at all, and I have been using it for quite some time now.

Recommendations to others considering the product

I highly recommend using Viber, it is fantastic all round!

What business problems are you solving with the product? What benefits have you realized?

I find Viber a great platform to connect to people worldwide, who perhaps I wouldn't usually have the chance to connect with (on the public chat platform).

The benefits of using Viber has been transformational for me and my business. I love the fact I can use this app in both my personal and business life.

Viber review by Richard B.
Richard B.
Validated Reviewer
Review Source

"Communicate across countries for free"

What do you like best?

Look ahead, no longer do you have to go to the store to purchase minutes to make calls abroad. Viber is an awesome way of being able to communicate with others via phone. I have one friend in the phillipines and she is the one that told me to download Viber. We are able to talk and text through the app, all for free. The audio quality when making calls through the Viber app is top notch. I usually don't ever have any issues.

What do you dislike?

Sometimes there are minor bugs to the app. One time I was having trouble deleting multiple messages at once. I was not able to find the button to delete multiple messages. And in order to delete a message I had to delete it one by one. One time, after an update the app continued to crash over and over again. However, they fixed in within a days worth.

What business problems are you solving with the product? What benefits have you realized?

Helps communicate with individuals from far away. Communication is very fast with little delay.

Viber review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Popular in southeast asia"

What do you like best?

I used to work in Canada-based multinational company. A lot of my co-workers are from southeast Asia. Somehow, they use Viber more than whatsapp or wechat. Viber is their No. 1 message app. This is the main reason why I keep Viber in my phone, sitting beside with Whatsapp, Facebook messenger, Wechat and etc.

What do you dislike?

Not much. Those messenger apps have very similar features. Occasionally, you will find that they put some new features inspired by other apps. I hope all these messenger app can connect each other, by an independent thirdparty OpenID organization.

Recommendations to others considering the product

If your friends are using it, you need to install it even though your phone already has tons of Messenger app. :-)

What business problems are you solving with the product? What benefits have you realized?

Viber is not used during working.

Viber review by Tejasvi D.
Tejasvi D.
Validated Reviewer
Review Source

"Best voice calling software over patchy wifi "

What do you like best?

I use it mainly to call India and sometimes Canada and I find that it works the best as compared to other voice calling softwares over internet when you aren't getting strong connectivity. Great emoticons and stickers even though I hardly ever chat with people on viber.

What do you dislike?

I wish the call would actually ring outside of the app because half the time I do not realize I am getting a viber call through its banner notification. Unless I am notified over whatsapp or text that the person was going to call me on viber, I miss the calls. The quality of the calls over patchy internet is significantly better than Skype and Whatsapp calling although I feel whatsapp calling is way more convenient tool to use. I think the notification problem is specific to iOS because people on androids aren't facing the same issue.

What business problems are you solving with the product? What benefits have you realized?

I just use it to call people internationally, so it's more of a personal rather than business use for me.

Viber review by Efren O.
Efren O.
Validated Reviewer
Review Source

"How's Viber as an App?"

What do you like best?

It allows me to use this for candidate calls aside from direct call and Skype.

What do you dislike?

They don't have customer support to answer our needs or password reset. We can just send an email. Problem is what if we need it badly, no one can cater our needs.

What business problems are you solving with the product? What benefits have you realized?

In case our uberconference didn't work we use viber as an alternative.

Viber review by User in Airlines/Aviation
User in Airlines/Aviation
Validated Reviewer
Verified Current User
Review Source

"Crystal Clear Cheap Internet to Fixed / Mobile Calling"

What do you like best?

Great call quality, cheap rates and clean interface.

What do you dislike?

Silly stickers are always being promoted. Would love to switch this function off.

Recommendations to others considering the product

Great cheap way to call contacts and organisations that haven’t integrated more modern ways of connecting.

What business problems are you solving with the product? What benefits have you realized?

Saves me a lot in roaming fees and works well in many connections that often block other products like Skype Out

Viber review by Shivakumar G.
Shivakumar G.
Validated Reviewer
Verified Current User
Review Source

"Viber Review_Shivakumar"

What do you like best?

Clarity if voice through both national and international calls and ease of use. Simple and efficient. I like the Sticker market options and Viber games are cool too. and Public chats interesting and its fun knowing the celebrities conversations.

What do you dislike?

Might need to work on the UI of the application.

Recommendations to others considering the product

Keep up the good work!

What business problems are you solving with the product? What benefits have you realized?

I use Viber for both personal and professional purpose. Calling international healthcare clients which i'm working across USA, Middle East and Australia.

Viber review by Noureen D.
Noureen D.
Validated Reviewer
Review Source

"Pleasant and reliable"

What do you like best?

Ability to call free of charge even if its international. Features such as screenshare, in call chatting and an easy setup make it very user-friendly.

What do you dislike?

The other user should also have Viber installed

Recommendations to others considering the product

I would suggest you first explore more traditional wi-fi calling options such as skype or google hangouts and then if that doesn't solve your need then think about Viber. The reason being, Viber is a paid service for businesses.

What business problems are you solving with the product? What benefits have you realized?

long distance meetings and conference calls are free and saves us a lot of money. Plus having the whole organization using one central platform adds consistency.

Kate from G2 Crowd

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