What do you like best?
I can block peoples whom i don't want to communicate with them. Sometimes it feels boring when somebody in my contact messaging me without my proper confirmation. Their features it very much good that i can block them from my end. I love their current interface design. I have been using their software more than 2 years and seen many of changes and every-time i have seen wonderful design in their system.
I can call peoples from my contact list that's great facility for me. I love their notification system in my Android 5.0 system. In public chats, i can find my favorite persons latest updates that i love very much. Viber games are lightweight and easy to play...
Sharing Photos, Videos and Voice messages, Location information and documents and i don't have to use email most of the time as because using Viber Messaging app.
Viber stores my messaging history and i can search my previous chatting histories as well.
What do you dislike?
Some of my favorite stickers are paid version that i dislikes sometime. Specially SpongeBob SquarePants sticker i needed but have to pay first. Hoping that management will reduce the sticker costs for easy to purchase. Sometimes Viber crashes without notification and don't know why this happen. Sometime calls drop and believe that was network related issue. Hope they will consider to improve the features.
Recommendations to others considering the product
If you are using another messaging application for your devices like Android, iPhone or PC's. You can switch or make a try with Viber. Their system settings are very much easy to understand. You can easily communicate with your friend & families from your contact list. Get notified when receive latest messages or calls. Track message deliveries etc.
Try this today. I hope you will not disappointed.
What business problems are you solving with the product? What benefits have you realized?
I can communicate with my office staffs, friends and families and most of the time i don't have to call their personal number. I did call them into their Viber account and saving my phone bills.
Most of the times we talk more then hours and hope that Viber is saving many of phone bills for us.
I can share photos with my friends and family. Sometimes i can send my project documents and pictures within viber and i Don't have to email them again.
Their message sending and delivery features are great. I can track who has opened my latest message or not. Also i can see if they are available in online or not. I can send voice messages from my end. Sometimes i don't have to call them, just sending voice message and most advantage is, it's saved into Viber system and next time i can play the voice message.
Their location history is great feature. While i am in out of my office or home, i can send my present location within seconds.
Viber helps to communicate, sharing message, photos and videos and many more things. They are cross platform. I have installed in PC and my Android smartphone and using from both devices.