What do you like best?
It is open for different application. We are using this service for all 2fA authentication and it is very easy to understand and adhere to compliance processes.
Security is best till which I experience and there is no mess at user side.
Best mobile application and very easy for use.
Mobile UI and accessibility - 5 Start service
What do you dislike?
The main point which I feel or faced while registering 2FA token at first time and which many users has facing/ faced. there is process of registering your downloaded application credential Id on Symantec portal. this is tedious method where user needs support which I feel this process should be manage differently or in an easy way to get rid out of it.
Also, sometimes push notification failed to received and you have to enter code which is already available in mobile application which is bit annoying.
Recommendations to others considering the product
I would highly recommend this product as this is very helpful in term of security concern which almost every other company or individual is facing nowadays on mobile device.
What business problems are you solving with the product? What benefits have you realized?
As a organization security is biggest challenge when data is accessible remotely.
Symantec VIP manager has resolves many queries due to its 2FA authentication and there is very less change or minimal chance or security breach and your data gets stolen or misused.
User can easily use all the application in under symantec using same application which is best thing
one solution for all 2 FA problems :)