Virtru

(18)
3.9 out of 5 stars

Virtru puts you in charge of how your digital information is shared. Combining control, convenience, and simplicity, Virtru makes it easy to keep your private communications private.

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Showing 18 Virtru reviews
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Virtru review by Julia B.
Julia B.
Validated Reviewer
Verified Current User
Review Source

"Virtru"

What do you like best?

Virtru provides peace of mind for basic email encryption, and also provides data security. The program can be used in conjunction with Google software or Microsoft software. It also provides encryption/security on the device and server.

What do you dislike?

It is a little bit difficult to log in as you have to verify your account from each new device you use.

What business problems are you solving with the product? What benefits have you realized?

Virtru provides a solution for communicating sensitive or confidential information in a very secure way. Although I have not used the other features, I know it also provides customizable controls for tracking and managing access to secure data.

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Virtru review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Reliable too for sending secure and time controlled emails"

What do you like best?

I was one of the first users of Virtru. I came across online after spending weeks researching a similar solution.

I like the flexibility to turn it on and off within Gmail.

The chrome extension works well.

So far not a single bug I have come across.

Good range of flexibility with options - timer, disable forwarding, etc

I like the feature where the top part of the email is normal html text and the bottom part of your email is the secure data of your email.

The chrome extension automatically recognises secure information and prompts you to send the email securely where applicable (it works well and it not annoying).

What do you dislike?

Cannot think of much but initially it was quiet fiddly to use.

Takes a few emails to get use it (but that is expected).

There is no way of logging in and checking your account/ billing details etc, (at this moment in time).

Recommendations to others considering the product

Trial it out, test out the system yourself extensively to understand the pro's and limitations.

What business problems are you solving with the product? What benefits have you realized?

We needed a solution to send secure emails to suppliers with confidential data that destroyed itself after 3 days (in our case).

Virtru works well and is easy to deploy.

The tool is easy to use from both a sender and receivers perspective which is very important.

And did I mention it is very well priced.

What Secure Email Gateway solution do you use?

Thanks for letting us know!
Virtru review by Stephen H.
Stephen H.
Validated Reviewer
Verified Current User
Review Source

"Easy to use email encryption"

What do you like best?

Simplicity and ease of use, especially for non-tech focused users.

It's easy for recipients to decrypt email and attachments without the hassle of key installation or trusting.

Work across most platforms.

What do you dislike?

It doesn't support as many clients as it could/should, for example, apple mail, cloud magic, box email, outlook for Mac, all have plugin architecture but this is not taken advantage of.

The monetization strategy is concerning, it's not clear how this product will last in the market.

There needs to be more client support - not everyone has windows or uses webmail.

Recommendations to others considering the product

Weigh up alternatives, Virtru is a great product but the monetization is worrying and overall strategy is not clear.

What business problems are you solving with the product? What benefits have you realized?

Sending of privileged or sensitive information.

Virtru review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Virtru eMail Encryption"

What do you like best?

Virtru integrates with my email system and is very simple to use. It even pops up when an email appears to have sensitive information to see if I want to enable encryption.

What do you dislike?

Nothing to dislike. Virtru protects me from sharing sensitive information.

Recommendations to others considering the product

I have never had to utilize support for Virtru it is reliable.

What business problems are you solving with the product? What benefits have you realized?

I work in healthcare IT and have to work under strict HIPAA guidelines. Virtru in a tool and reminder when sensitive personal information is present.

Virtru review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"There is no other privacy and encryption product that compares to Virtru"

What do you like best?

I've researched a lot of encryption utilities, but Virtru is the only one I've seen that gives full end-to-end encryption in such a seamless manner. I don't need to generate my own keys, publish a public key somewhere, make sure my identity is properly confirmed by a separately published fingerprint, yadda yadda.

With Virtru, in order to send me fully encrypted communications (including files), all you need to know is my email address!

The end-to-end encryption aspect of Virtru's technology is crucial. One my data leaves my computer, I lose control over it and can't guarantee it's privacy. Even over SSL connections, I still have to trust my webmail provider! Virtru solves that issue by encrypting/decrypting content right in my browser.

What do you dislike?

Same as with all other encryption methods, you have to have participation from the other party.

Virtru makes it easy for receivers to decrypt and respond to secured messages with their web based reader, but it is much better if both parties adopt Virtru's tools to send and receive messages.

In the case where I don't initiate a message thread, I have to rely on the other party to choose to use Virtru to send me secure messages.

What business problems are you solving with the product? What benefits have you realized?

I use Virtru for complete privacy control over my email.

Virtru review by Andrew W.
Andrew W.
Validated Reviewer
Review Source

"Simple, and low cost email encryption for healthcare"

What do you like best?

I like that Virtru will sign a BAA for HIPAA and will still keep the cost low. I like the fact it works with my physioworkshsv.com email address via google apps for business. I absolutely love the read receipts recently introduced. Quite honestly the best value piece of software I own. I particularly like the recent additions of read receipts for the email and attachment!

What do you dislike?

I have no dislikes of this product whatsoever!

What business problems are you solving with the product? What benefits have you realized?

email encryption in a healthcare setting. I have recently realized the benefits of the read receipt as I can see if my patients have looked at the email and can follow up with them - this is both great from a care and business point-of-view

Virtru review by Dominique M.
Dominique M.
Validated Reviewer
Review Source

"Privacy "

What do you like best?

The best thing I like about Virtru is the data privacy , it protects any emails , files etc even when you share them to different companies etc .

What do you dislike?

I dislike nothing about Virtru , only that a lot of people don't know about it .

What business problems are you solving with the product? What benefits have you realized?

The privacy with Virtru makes you realize you don't need extra files or different sites to have privacy within your emails , photos , privacy etc

Virtru review by User in Investment Management
User in Investment Management
Validated Reviewer
Review Source

"Good idea, poor execution"

What do you like best?

Slick interface and UX. Very well thought-out user experience and outstanding ease of use.

What do you dislike?

As of 1/27/2017, it appears that Virtru is not maintained. After online subscription cancellation failed ("contact support"), I tried to contact them 4 different times, still no response in 4 days. I had to cancel my credit card, this was the only way to stop thing thing from billing me.

Now to the reason I cancelled, I really loved the app when saw it a year ago, and subscribed just in case, without apparent need. But both times I did need to send sensitive stuff via email, Virtru failed to open on the recepient's computer.

Recommendations to others considering the product

If you do decide to sign up, make sure you can reach these guys, before you do.

What business problems are you solving with the product? What benefits have you realized?

n/a

Virtru review by User
User
Validated Reviewer
Verified Current User
Review Source

"Clunky & Sometimes Incompatible"

What do you like best?

Virtru provides an opportunity to access secure documents remotely and transfer information between agencies without fear of privacy breaches.

What do you dislike?

Virtru is persnickety and slow and generates copious notification emails.

Recommendations to others considering the product

Exercise patience and provide feedback so we can all assist in this product's development.

What business problems are you solving with the product? What benefits have you realized?

Virtru maintains client privacy while allowing for the convenience of emailing information/documents to coordinate services.

Virtru review by Kurt A.
Kurt A.
Validated Reviewer
Verified Current User
Review Source

"Great E-Mail Encryption for HIPAA Compliance"

What do you like best?

- Easy to install

- Easy to manage

- Easy to set up encrypted e-mail

- Users who receive a Virtru e-mail do not have to have Virtru installed to view it

What do you dislike?

- Yearly cost per user (would prefer to own the program outright)

Recommendations to others considering the product

Virtru is an easy to use application that allows your users to be HIPPA compliant (e-mail encryption.)

What business problems are you solving with the product? What benefits have you realized?

In order to comply with HIPAA laws we had to have encrypted e-mail options for a few of our users.

Virtru review by Stephen S.
Stephen S.
Validated Reviewer
Review Source

"Easy email and data encryption"

What do you like best?

Virtru is the easiest way to send and receive secure emails, files, attachments, and more.

What do you dislike?

It would be helpful to have access controls persistently enabled in the background

Recommendations to others considering the product

Great for Google Apps for Business users as well as Office 365. Excellent for financial services and health care professionals.

What business problems are you solving with the product? What benefits have you realized?

Easy email encryption including file attachments without frustrating recipients.

Virtru review by User in Mental Health Care
User in Mental Health Care
Validated Reviewer
Verified Current User
Review Source

"Easy use"

What do you like best?

It is very easy to use and the separate app makes it much easier to utilize the encrypted message platform.

What do you dislike?

Contacts don't carry over from gmail when trying to send an email to someone you have been in correspondence with previously.

What business problems are you solving with the product? What benefits have you realized?

HIPPA compliant and protects my emails as well as removes emails if wanted

Virtru review by User in Food Production
User in Food Production
Validated Reviewer
Verified Current User
Review Source

"Quick and Easy Message Encryption"

What do you like best?

Very easy to install and integrate with Outlook 2016.

What do you dislike?

Hard to know the effectiveness as everything is "under the hood:"

What business problems are you solving with the product? What benefits have you realized?

Basic, Easy message encryption without the hassle of shared keys or requiring users to sign up with another service to view the messages

Virtru review by User
User
Validated Reviewer
Review Source

"Great for patient privacy "

What do you like best?

Easy to send encrypted emails to external businesses without the need for both businesses to have the same encryption software. Also easy to install.

What do you dislike?

Sometimes there are kinks in the receiver being able to open the email. May not be intuitive for all users.

What business problems are you solving with the product? What benefits have you realized?

Sending encrypted emails to external businesses that do not have the same encryption software. Reduces the need for faxing to protect patient confidentiality, and is much faster than faxing.

Virtru review by Aishwarya R.
Aishwarya R.
Validated Reviewer
Review Source

"Nice experience"

What do you like best?

It's user friendly user interface is amazing

What do you dislike?

More features can be added which might enhance the product.

Recommendations to others considering the product

Yes I recommend

What business problems are you solving with the product? What benefits have you realized?

Many problems in many domains in security especially for data security

Virtru review by Administrator in Insurance
Administrator in Insurance
Validated Reviewer
Review Source

"Worst Customer Experience I have ever received. "

What do you like best?

The day we no longer used this company. The worst experience I have ever had with a company.

What do you dislike?

Customer service, No Contact Number. A 30-day notice of cancelation, Took over a week for someone to reach out to us.

Recommendations to others considering the product

DO NOT USE. STAY AWAY

What business problems are you solving with the product? What benefits have you realized?

We did not. We had to switch companies because we had so many issues.

Virtru review by Eric B.
Eric B.
Validated Reviewer
Review Source

"Easiest Way to Control Security for Email and Data"

What do you like best?

Virtru is so simple to download and use on your mobile device and email to send encrypted messages and documents; I definitely am recommending this to my company for sharing sensitive messages and files

What do you dislike?

Right now the product is in its beta phase, so there are still a few kinks to work out. For example, my corporate firewall won't allow me to use Virtru on our corporate email yet, and the mobile app only works for one account. But for a startup, they are lightyears ahead on technology

What business problems are you solving with the product? What benefits have you realized?

When I'm trying to send and share sensitive files, emails and data, I don't know who is on the other side or who may interfere and capture the data. Virtru gives me a sense of control over my digital data and assets and makes it easy for me to feel secure that hackers and malicious actors cannot comprise my digital assets

Virtru review by User in Insurance
User in Insurance
Validated Reviewer
Review Source

"Easy, secure, efficient!"

What do you like best?

Emails and attachments can only be decrypted by the people you authorize, without the hassle of requiring the recipient to also download Virtru (unless they want to send files of their own).

What do you dislike?

Compatibility issues with Internet Explorer

What business problems are you solving with the product? What benefits have you realized?

Sending attachments to email recipients with confidence that the data is not compromised.

Kate from G2 Crowd

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