Virtual Zone

(1)
3.5 out of 5 stars

Virtual Zone implements and maintaisn interactive virtual agents. Our clients include National Rail Enquiries, Park and London Overground Rail.

Work for Virtual Zone?
Freshdesk customer self service  leader  2x

Learning about Virtual Zone?

We can help you find the solution that fits you best.

Find the Right Product

Virtual Zone Reviews

Write a Review
Filter Reviews
Filter Reviews
Ratings
Company Size
User Role
User Industry
Showing 1 Virtual Zone review
LinkedIn Connections
Virtual Zone review by <span>Danielle D.</span>
Danielle D.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Pretty Good UX experience

What do you like best?

I liked ease of use- very user-friendly and easy to maneuver.

What do you dislike?

hard to determine purpose at first glance

Recommendations to others considering the product

Try it out for yourself, every company needs something different so please use it with your own business goals in mind.

What business problems are you solving with the product? What benefits have you realized?

I am realizing we need to communicate better internally as an agency, and we are working towards solving that through open lines of communication and more active participation in company-wide town hall events

Sign in to G2 Crowd to see what your connections have to say about Virtual Zone
Headshots

What Customer Self-Service solution do you use?

Thanks for letting us know!

There are not enough reviews of Virtual Zone for G2 Crowd to provide buying insight. Below are some alternatives with more reviews:

1
KnowledgeOwl Logo
KnowledgeOwl
(62)
Knowledge base software
2
Oracle Service Cloud (formerly RightNow) Logo
Oracle Service Cloud (formerly RightNow)
(58)
Oracle Service Cloud (formerly RightNow) combines Web, Social and Contact Center experiences for a unified, cross-channel customer service solution in the Cloud.
3
Whatfix Logo
Whatfix
(30)
Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.
4
Solvvy Logo
Solvvy
(15)
Solvvy is an intelligent self-service solution that reduces ticket volume and improves customer experience.
5
AnswerDash Logo
AnswerDash
(14)
Give your customers the right answers, in the right place, at the right time with AnswerDash's predictive Q&A engine.
6
Aspect CXP Pro Logo
Aspect CXP Pro
(14)
Aspect CXP Pro empowers enterprises to deploy contact center & customer engagement self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach.
7
ProProfs Knowledge Base Software Logo
ProProfs Knowledge Base Software
(6)
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms.
8
GuideMe by EdCast Logo
GuideMe by EdCast
(5)
GuideMe is a developer and manufacturer of on screen training software.
9
Inline Manual Logo
Inline Manual
(5)
Create in-app tutorials/walkthroughs, train users right within application.
10
Salesforce Knowledge Logo
Salesforce Knowledge
(5)
Salesforce Knowledge lets you create and manage a knowledge base with your company information and securely share it when and where it's needed.
Show more
Kate avatar
Kate from G2 Crowd

Learning about Virtual Zone?

I can help.
* We monitor all Virtual Zone reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.