Vision Critical

4.4 out of 5 stars

Vision Critical's cloud-based customer intelligence platform helps companies build engaged communities of customers for ongoing, real-time feedback and insight.

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Vision Critical Features

Survey Management
Brand Design Consistency

Creates feedback forms that are consistent with the design of the site.

(Based on 12 reviews)
Survey Deployment

Supports the creation and deployment of different survey types on different channels or devices.

(Based on 13 reviews)
Feedback Collection

Solicits, captures, and centralizes feedback from both structured and unstructured sources.

(Based on 13 reviews)
Device Responsiveness

Allows designs to adapt automatically to the device that users access the survey or software.

(Based on 13 reviews)
Process Management
Feedback Aggregation

Aggregates feedback and transforms feedback into actionable insights.

(Based on 12 reviews)
Trigger Alerts

Triggers creation of a new case after customer leaves feedback.

(Based on 7 reviews)
Real-Time Analysis

Analyze collected feedback near or in real-time.

(Based on 13 reviews)
Real-Time Action

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

(Based on 8 reviews)
System Management

Provides a secure and compliant system.

(Based on 12 reviews)
System Monitoring

Continually inspects, audits, and monitors system to keep it up to date.

(Based on 9 reviews)