Vivantio

(46)
4.1 out of 5 stars

Vivantio is ideal for medium-sized service desks and ITIL implementations. Its built-in automation and organization leave you more time to focus on crucial tasks like business planning and management.

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Vivantio Pricing

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Vivantio starts at $63 per month, per user. Our flexible licensing model, emphasis on efficiency and flexibility and no long-term contract means maximum ROI for our customers.

Vivantio pricing & plans
PriceDescriptionFeatures
Vivantio Pro 60 per user, per month Vivantio Pro is well suited for small and medium-size service desk operations looking to increase efficiency, save time and money and free up your support team to focus on crucial tasks like business planning and management.
  • Configurable ticket types
  • Task Managment
  • Client, Asset & Knowledge Management
  • Customer SLAs
  • Custom Forms & Fields
  • Mobile Edition
  • Customer Self Help Portals
  • Portal widget builder
  • Scheduled reports
  • Ticket escalation
  • Ticket routing
  • Ticket triggers
  • Report builder
  • Custom charts & dashboards
  • Data import tools
  • AD Connector
  • Data Export Scheduler
  • Full API
  • Single Sign-on
  • Roles & Process Permissions
Vivantio ITSM 90 per user, per month Vivantio ITSM is built to scale and meet the complex business needs of larger, multi-site organizations.
  • Unlimited Configurable ticket types
  • Task Managment
  • Client, Asset & Knowledge Management
  • Customer SLAs
  • Custom Forms & Fields
  • Mobile Edition
  • Business Units
  • Conditional Custom Forms & Fields
  • Surveys
  • Unlimited Customer Portals
  • Portal widget builder
  • Portal roles & permissions
  • Scheduled reports
  • Ticket escalation
  • Ticket routing
  • Scheduled events
  • Ticket triggers
  • Report builder
  • Custom charts & dashboards
  • Data import tools
  • AD Connector
  • Data export scheduler
  • Full API
  • Out of box integrations
  • Custom web hooks
  • Named & Concurrent Licensing
  • Single sign-on
  • Roles, Process and Data Permissions
  • License pools
Pricing information for Vivantio is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Vivantio must be conducted with the vendor.
Free Trial is available

User-Reported Pricing Data

Perceived Cost of Vivantio

Based on 1,795 reviews across 24 products

Reviewers rank Vivantio in the 51st percentile for cost in the Service Desk category
Customer Discount

Based on 9 reviews

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