Vocalcom

(2)
4.5 out of 5 stars

All-In-One Solution for Contact Centers Designed to Deliver Stunning Mobile Customer Experience. From your Call Center to the Web and Social Media.

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Vocalcom review by <span>Said M.</span>
Said M.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

the best software for contact center

What do you like best?

the script design is becoming easy the possibility to manage facebook and website pop chat

What do you dislike?

the application is compatible only with Internet explorer 11 not with google chrome

Recommendations to others considering the product

its the best solution for virtual call centers

What business problems are you solving with the product? What benefits have you realized?

managing costumer relations and sales force

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Vocalcom review by User in Financial Services
User in Financial Services
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Verified Current User
Organic
Reviewed On

Awesome Demo!

What do you like best?

They took the time to find my needs!!!!!!!

What do you dislike?

Too little time to jump into everything!

What business problems are you solving with the product? What benefits have you realized?

Calls in and logging information

What Contact Center Infrastructure solution do you use?

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