What do you like best?
It is very advantageous to our organization that volunteers access to their own volunteer portal to manage their own schedule and hour tracking. We do not have to worry about getting in contact with individuals in order to build a schedule. We create listings and volunteers are responsible for signing up. Also, when they have served, we do not ask them to sign in and out. They are also responsible for logging into their portal and logging their own hours.
What do you dislike?
We piloted the use of Volgistics within one department of our institution and are trying to roll it out to additional departments. Some of the features are not conducive to use by multiple departments, each with unique needs. We may need to begin a whole separate subscription.
Recommendations to others considering the product
Requires a little bit of time investment in the beginning for users with no database experience. However, even inexperienced admins can probably figure out set-up thanks to the elaborate help tutorials and videos.
This is a great tool that has enabled great success for our new volunteer program.
What business problems are you solving with the product? What benefits have you realized?
Tedious data entry and scheduling has been eliminated! We created this great informative resource in a a volunteer portal for our volunteers so we no longer have to wrangle schedules and ensure coverage at multiple sites for multiple positions. Volunteers log in, see open shifts and sign themselves up!
Also, we are able to share links to position-related resources in this portal so it's basically a nice landing platform to send our volunteers for most things.
It is also very easy for volunteers to use. We demonstrate a brief training and orientation for how to use it as a volunteer and they seem to grasp it pretty quickly.