Volgistics

(24)
4.0 out of 5 stars

Volgistics is a volunteer management software solution

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Volgistics review by <span>Wendy P.</span>
Wendy P.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Great tool for managing volunteer across several locations.

What do you like best?

It is very advantageous to our organization that volunteers access to their own volunteer portal to manage their own schedule and hour tracking. We do not have to worry about getting in contact with individuals in order to build a schedule. We create listings and volunteers are responsible for signing up. Also, when they have served, we do not ask them to sign in and out. They are also responsible for logging into their portal and logging their own hours.

What do you dislike?

We piloted the use of Volgistics within one department of our institution and are trying to roll it out to additional departments. Some of the features are not conducive to use by multiple departments, each with unique needs. We may need to begin a whole separate subscription.

Recommendations to others considering the product

Requires a little bit of time investment in the beginning for users with no database experience. However, even inexperienced admins can probably figure out set-up thanks to the elaborate help tutorials and videos.

This is a great tool that has enabled great success for our new volunteer program.

What business problems are you solving with the product? What benefits have you realized?

Tedious data entry and scheduling has been eliminated! We created this great informative resource in a a volunteer portal for our volunteers so we no longer have to wrangle schedules and ensure coverage at multiple sites for multiple positions. Volunteers log in, see open shifts and sign themselves up!

Also, we are able to share links to position-related resources in this portal so it's basically a nice landing platform to send our volunteers for most things.

It is also very easy for volunteers to use. We demonstrate a brief training and orientation for how to use it as a volunteer and they seem to grasp it pretty quickly.

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Volgistics review by <span>Abby P.</span>
Abby P.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Helpful in managing volunteer program - limited support available

What do you like best?

We have 2,000+ volunteers a year at our organization and Volgistics has helped us in managing those relationships fairly seamlessly. The database is pretty easy to use and update as needed. Before signing up with Volgistics we did research many options available and Volgistics seemed to be the best fit for what was available.

What do you dislike?

The reporting capabilities are so-so and contacting support is practically impossible. We have had multiple occasions where we really need to be walked through a major issue and we either get no response or one many days later.

Recommendations to others considering the product

This is a decent database for managing volunteers. It definitely gets the job done but doesn't have a lot of bells and whistles and the support is really lacking. Many of our other databases have phone numbers and chat features. Volgistics only has an email option which really isn't that helpful.

What business problems are you solving with the product? What benefits have you realized?

Managing such a large number of volunteers without a database is practically impossible. It has been nice to be able to easily communicate with and schedule so many volunteers at our agency! We have opportunities available 24-7 and with only one staff person managing the volunteer program the database has been such a huge help.

What Volunteer Management solution do you use?

Thanks for letting us know!
Volgistics review by <span>Emi G.</span>
Emi G.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Fabulous for Tracking Hundreds of Volunteers

What do you like best?

Volgistics allows me to communicate easily and quickly with current and potential volunteers. I can also track their training, volunteer assignments, how active they are, etc. VicNet give them access to a personal account where they can update contact info, view their service, schedule themselves to volunteer, and even enter volunteer hours done from home or off-site.

What do you dislike?

There is just SO much to do and learn, even with the extensive and helpful resources they provide I sometimes feel overwhelmed. I learned the most when someone who is more experienced with Volgistics was able to teach me in person.

Recommendations to others considering the product

Be prepared to commit some time to learning the ins and outs, but if you do, you'll love it!

What business problems are you solving with the product? What benefits have you realized?

Most of all it saves time. I can email all 900 currently active volunteers at once, tag multiple volunteers who just took a class and give them all new assignments based on what they learned, etc. I have more time for other things and I can feel confident everything is organized!

Volgistics review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Love the ease of use, management of volunteer records!

What do you like best?

Volgistics helped my organization move away from paper files and applications and into the digital space, providing us with a concise, easy to use, powerful volunteer database.

What do you dislike?

Sometimes a little clunky to use and there is a learning curve, but the help videos are useful. Other than the videos and articles, support doesn't seem to be readily available. Can sometimes take quite some time (more than two days) to hear back from support when we have a questions about how to use Volgistics in a particular way. Reporting capabilities are fine for our purposes, but could be more powerful and can sometimes be tricky - we have had to play around with the settings to get the information we actually want.

What business problems are you solving with the product? What benefits have you realized?

We have used Volgistics to move away from paper files and applications for our volunteers, keep detailed notes on interactions and incidents that have occurred with our volunteers, and have been able to better handle the flow of onboarding volunteers. With Volgistics, we have streamlined our administrative work and been able to accomplish more with less - most notably, we have been able to eliminate much of our departmental data entry, and are in the process of exploring new ways that we can use Volgistics.

It's also very easy for our volunteers to use. Can demonstrate once and everyone seems to pick up on how to do it very quickly after.

Volgistics review by <span>Emily O.</span>
Emily O.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Mostly positive review for volgisitics

What do you like best?

I like the ability to make an online volunteer application and have all of the information available and searchable. If I need a lunch volunteer, I can create a list for people who are interested in lunch volunteering.

What do you dislike?

It is difficult to use it for volunteer scheduling because volunteers MUST have an application filed. I also wish I could just search based on scheduling or interests through a search bar and not have to make a whole set for it. It takes up a lot of time to make it work to it's full capacity.

Recommendations to others considering the product

This product is especially great if you have volunteers interested in downloading an app or receiving text alerts about their scheduling. If they will appreciate digital sign in forms and their own personal account, this software is for you.

What business problems are you solving with the product? What benefits have you realized?

This has helped me to cut down on paper filing and have everything available electronically and without the extra hassle of data entry.

Volgistics review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

good alternative for volunteer software

What do you like best?

I like that you are able to schedule volunteers and that volunteers have their own website where they can go on and log hours m. I also like that you can export reports into excel easily.

What do you dislike?

I dislike they way that hours can be entered. An upload form is greatly needed for this program. It is a lot of work for a larger volunteer organization to get all the hours entered. They have a way to “post” hours but a batch upload would be much easier and take a lot less time. Volhistics also needs a more appealing interface. The website is just not that eye catching.

Recommendations to others considering the product

This is great for smaller volunteer operations that record hours. The way to record hours is cumbersome and takes a lot of time and work. The website also is not as attractive and not as modern as other options.

What business problems are you solving with the product? What benefits have you realized?

This helps with scheduling and volunteers being able to schedule themselves. We were not able to do that before.

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Kate from G2 Crowd

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