Vorex Time & Expense is a leader in Cloud-based solutions. Easy to use and feature-rich. Access it from anywhere using a PC, laptop, ipad, or smartphone. Track billable/non-billable, control hours & spending limits, design your workflow, get notifications, and much more. Whether you want basic Time/Expense Tracking, extensive reporting & analysis, budgeting, or payroll data collection- Vorex is the solution for your company.

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Vorex Reviews

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Vorex review by Andrea R.
Andrea R.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Vorex (aka Kaseya Bms)). Top in service desk Ticketing management."

What do you like best?

The best module Is service desk: a perfect solution to manage tickets, assignments, sla's and All other properties, best helped by a robust and complete workflow engine to automatize tickets moviment and notifications.

What do you dislike?

Finance module Is good for contract management but invoicing Is not adeguate for a complete usate.

What business problems are you solving with the product? What benefits have you realized?

We manage optimally support requests, project, time tracking, notifications and data analista.

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Vorex review by Tim D.
Tim D.
Validated Reviewer
Review Source

"Regrets, I have a few"

What do you like best?

The system is well laid out and attractive

What do you dislike?

client support was atrocious. They were unresponsive and inneffective.

Recommendations to others considering the product

Beware. Client service was non-existent. When our system crashed, we ended up with more than 180 "tickets" to solve various problems. None of them got us anywhere

What business problems are you solving with the product? What benefits have you realized?

We were using them for project management, billing, time-tracking etc. We are a consultancy with global clients, and needed a cloud-based solution to tie it all together. We were told that this was it, but have had to fire them.

What Professional Services Automation solution do you use?

Thanks for letting us know!
Vorex review by Justin P.
Justin P.
Validated Reviewer
Review Source

"Great tool for claims department "

What do you like best?

I like how accurate we can get with the billing and invoicing. Saves a lot of time!!

What do you dislike?

I’m not a huge fan of the professional package not having help desk and ticketing and asset management. For the price I believe it should have at least one of those options.

What business problems are you solving with the product? What benefits have you realized?

Saving time is probably the biggest benefit realIzed. Also, making sure the company accurately bills people which helps maintain a good working relationship between us and clients.

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* We monitor all Vorex reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.