vPlaybook

vPlaybook

(18)
4.5 out of 5 stars

vPlaybook is a sales playbook for the virtual world where your strategy is packaged in an interactive, digital guide, focused exclusively on the customer conversation.

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Showing 18 vPlaybook reviews
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vPlaybook review by <span>Chad E.</span>
Chad E.
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Highly valuable to sales teams

What do you like best?

The ability to edit on the fly is great, the ability to report on activity from the playbook is very useful, but the consulting that came with the implementation was by far the most valuable. Let DSG help you align your key stakeholders and build a compelling whiteboard story.

What do you dislike?

The reporting function needs some minor improvement.

Recommendations to others considering the product

Go all in with the full consultation, get buy in at the top of your sales organization before rolling out, make sure you set expectations that this will be the new way sales gets their messaging and that whiteboard presentations will be the new way to present to executives.

What business problems are you solving with the product? What benefits have you realized?

Giving sales teams the "what to say" and "how to say it" at their fingertips. Enabling them to have that executive meeting and get sponsorship to move forward into the account.

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vPlaybook review by Administrator
Administrator
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Reviewed On

vPlaybook Review February 2018

What do you like best?

vPlaybook is easy to navigate and use as the admin (creating new sections, etc.) The support team is excellent. It's hard to separate the vPlaybook piece from the DSG engagement. If that is irrelevant for this, please disregard, but when I moved into my role, the engagement with DSG was in place already and the playbooks were moving forward. It was easy to work with the team in designing the playbook and having the design team work quickly to get our content together before launch was great. The reason for my score of 8 is that I'm not sure if vPlaybook is available to companies without the full DSG messaging/process/coaching program (which would be a completely different question/recommendation I would be making).

What do you dislike?

As Director of Sales Enablement, part of my role is to ensure accessibility to content and measure absorption/adoption. Education tools typically have the ability to measure assessment and to include "learning paths", i.e. "first look here, and then here" etc. So in addition to our cost of vPlaybook, we had to implement an LMS that gave us the ability to do this. We also were not able to implement directly into Salesforce, which is our system of record and where we direct all of our sales reps to do most of their work.

From a tactical perspective, it would be nice to be able to assign users different roles for each playbook. For example, I may want our marketing team to directly build (and be a playbook owner for) a certain playbook but not have those rights to other playbooks they should have read/user rights to. It would also be nice if we could hyperlink between playbooks. I have not had success with that. I would like to be able to create my own page/section templates and have them available to me. Finally, it would be VERY NICE if it were possible to move/reshuffle pages and sections within a playbook (at least). For example, if I build a new playbook and realize I want another layer of pages or sections up-front, I can't just create a new page and move existing sections to it, I have to re-build them all.

Recommendations to others considering the product

Again, not sure if this is related to engaging with DSG (which is a separate topic) or the Playbook technology itself. For the technology, it is easy to use, would recommended two-three people be trained by the vPlaybook team as admins when implementing. It is a great tool for global organizations, as it can be used by anyone anywhere.

What business problems are you solving with the product? What benefits have you realized?

It is a centralized repository for a lot of our content. That has been nice. Being able to add to/expand the playbooks has also been good, as we have added a section with documentation on internal Tangoe sales processes (and employee tasks like travel policy, etc.), and a deeper dive solutions playbook, as well as a repository of sales win debriefs. Having a professional tool validated the need for a sales enablement department and provided credibility to me, as someone new to the role.

What Sales Enablement solution do you use?

Thanks for letting us know!
vPlaybook review by <span>steven b.</span>
steven b.
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Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Tools for sales success

What do you like best?

Comprehensive content, from buyer personas to specific product plays, the vPlaybook gives sales and support teams access to best-in-class information and practices designed to enable effective conversations with clients and prospects.

What do you dislike?

The user interface, at times, is not as intuitive as I would like. You need to go through the vPlaybook a number of times to learn how to access and find information you may be looking for.

Recommendations to others considering the product

DSG team is awesome to work with and has developed a strong trust relationship with my overall team. We had an implementation of a very complex vPlaybook in less than three months...very aggressive but has been very successful. Really awesome team.

What business problems are you solving with the product? What benefits have you realized?

Better and consistent information, product knowledge and product value summaries, shared across varied disciplines and divisions, to help everyone be more successful. Prior to vPlaybook, you either called someone from another division to get caught up or you had to invite more people to a meeting in order to cover specific aspects of a deal or conversation.

vPlaybook review by <span>Mitchell C.</span>
Mitchell C.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Great tool for aligning messaging and positioning throughout the sales org

What do you like best?

The vPlaybook is easy to use and easy to learn. It allows our sales reps to quickly learn the content how to navigate and especially how to whiteboard.

What do you dislike?

It would be helpful if there were additional reports to help us track how often a person logged into vPlaybook and some additional reporting abilities

What business problems are you solving with the product? What benefits have you realized?

vPlaybook has helped Flexential in two important ways. First, it has helped our new hires ramp up faster and gives them the talking points they need to have business discussions quickly. Second, it allows us to house all of our messaging, positioning and talking points in one place, that can be easily accessed on the road

vPlaybook review by <span>Michael S.</span>
Michael S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Very happy with vPLaybook!

What do you like best?

The ability to have a customized solution for our sales versus a canned approach makes this tool quite useful.

What do you dislike?

Not much. We are working to tie this into our instance of Sales Force which will increase adoption. Having to log into a separate system does negatively impact adoption.

What business problems are you solving with the product? What benefits have you realized?

We are moving away from a transactional sales approach where each order is unique and is confined to just a machine to one that is more about the overall relationship with the customer and becoming a solution provider.

vPlaybook review by <span>iolanda s.</span>
iolanda s.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Very effective and great tool to a quick start in to selling a solution

What do you like best?

Information is put in a very intuitive and easy-to-find way; it can even be exported to be used in real sales environment.

What do you dislike?

The tool should be completed with more information,

What business problems are you solving with the product? What benefits have you realized?

You learn how to easily face sales calls and meetings; how to deal with the sales cycle. One of the main benefit is that you get very useful information in a quick way, which avoids losing time searching for the right sources. The playbook covers all the relevant dimensions to win a sales opportunity.

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