What do you like best?
The ability to grant third party vendors permissions to comment on current deals so that I can have one status report to review all activity.
What do you dislike?
Growing company that is still figuring out some kinks. Reporting should have more robust capabilities. Their sales folks are not necessarily all on the same page regarding the contract terms. I think this is more due to their rapid growth than to someone trying to be sneaky, but it is frustrating to have to spend so many weeks negotiating one contract.
Recommendations to others considering the product
Jump in now while they're still growing. The product is already good, and their changes have been making it border on great. They recently acquired Hightower, and that has increased the usefulness of their platform significantly. However be careful when reading their contracts - they're not very sophisticated in that respect.
What business problems are you solving with the product? What benefits have you realized?
VTS allows us to view our portfolio as a whole, divide up by region, by ownership, or by building. It allows us a birds eye view to understand our market exposure. It allows us to have multiple vendors reporting on the same project, which enables management to view one report vs. one from each vendor.