VUE Health & Benefits Billing

3.8
(11)

Keep billing statements current by instantly updating the system for employee additions, terminations and coverage modifications. Maintain accurate billing with support for real-time integration. Bill delivery and payment models are based on user preferences, providing increased flexibility.

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VUE Health & Benefits Billing Reviews

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Showing 11 VUE Health & Benefits Billing reviews
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VUE Health & Benefits Billing review by Seema Y.
Seema Y.
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Verified Current User
Review Source

"VUE has fabulous features for accurate billing for payments and real-time integration support."

What do you like best?

VUE provides accurate and up-to-date billing and collections statements instantly along with option for paying the payments online and then generating the invoice automatically. Then a notification is sent automatically about the payment being processed.

Admin console dashboard can be easily configured and customized as per your business needs with full automation support being provided by VUE.

What do you dislike?

Customer support is a little slow and they take around two business days to resolve your issues/queries. It can be improved.

It is not suitable for large organizations having more than 10k employees.

Recommendations to others considering the product

It can be surely used by a startup organizations which requires automated billing and invoicing features for their customers. So, it reduces the manual entries to be created for invoices and everything gets automated.

You also get a quicker turnaround time as well by using VUE.

What business problems are you solving with the product? What benefits have you realized?

Billing and Automated invoice generation for customers.

Online payments and acknowledgement for the same. Thus makes the processing time faster.

Adding more number of persons anytime or even deleting them is hassle-free and flawless with just a couple of clicks.

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VUE Health & Benefits Billing review by Andy K.
Andy K.
Validated Reviewer
Review Source

"VUE Billing and Collections Review"

What do you like best?

While my company used VUE the main positive factors that were seen revolved around ease of use for automatic billing and an option for third-party usage. It made the process of invoices and billing very consistent and very seamless when dealing with multiple clients.

What do you dislike?

It wasn't as 'real-time' as we would have hoped for. Sometimes seeing changes happen instantly is easier to keep track of and we would have to refresh the page in order to see them accounted for.

Recommendations to others considering the product

Widgets were the only thing we found to be a bit confusing, so be conscious of those when first getting started.

What business problems are you solving with the product? What benefits have you realized?

Very helpful from a time and efficiency standpoint in terms of billing calculations, collecting, and cost.

What Billing solution do you use?

Thanks for letting us know!
VUE Health & Benefits Billing review by Liam B.
Liam B.
Validated Reviewer
Review Source

"VUE is a perfect product for billing and invoicing"

What do you like best?

I like that the online bills can be delivered by the third-party admins as well as insurance carriers using VUE admin console. It has also improved the overall client satisfaction by providing online access to the policy holders and thus reducing the dependency for customer support by up to 40%.

It has provided nice features to increase the flexibility as the Payment model and the Bill invoicing is based upon the preferences of the user. It is used for automation in the Health Insurance sector for all the processes related to billing and collection.

What do you dislike?

Instant changes are not seen sometimes when a new entry is made. We have to refresh it in order to see the changes.

Recommendations to others considering the product

I would recommended it to everyone as it offers complete automation and is not expensive as compared to its competitors such as Intacct and Xero.

What business problems are you solving with the product? What benefits have you realized?

I have seen that VUE allows the policy holders to make online payments which reduces the time and efforts for the payments. The user is acknowledged instantly about the payment being made through automated mail.

The dashboard is a very handy tool providing real time system integration which covers accurate billing and invoicing details.

VUE Health & Benefits Billing review by Gunjan J.
Gunjan J.
Validated Reviewer
Review Source

"Automatic and Fast Billing Product"

What do you like best?

It provides a solution for automatic billing and calculation process which results in online payment from the holders and it also enables the updates of the real time so that product changes and policies can be captured easily by the system.

In addition to this, VUE Billing & Collection Management helps in management of documents, easy customization and configuration, automatic delivery of invoices, various widgets for management, and more.

It is a robust and versatile product. Therefore, it can be used for business purposes.

What do you dislike?

Customer support needs to be improved, for proper way of handling and operating the product.

Recommendations to others considering the product

It can be used in the organizations which needs quick billing as well as invoices because it provides an online billing portal which carries all information regarding real time recalculations and credit card or online payments done.

What business problems are you solving with the product? What benefits have you realized?

It is quick as it reduce the time for billing and calculations done. Also, provides a good management of transactions which happened during billing and payments.

VUE Health & Benefits Billing review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"Vue Billing and Collections"

What do you like best?

The thing I like most about Vue Billing and collections is that it is the leading platform in the insurance industry. By having so many different companies on the same platform allows for our billing and collection needs to run seamlessly between all the different companies that we work with.

What do you dislike?

The only thing I dislike about VUE, is when a company isnt running their software. It is rather difficult to streamline our collection needs when other companies are using different platforms/software

Recommendations to others considering the product

Get running Vue now before your companies needs get out of hand.

What business problems are you solving with the product? What benefits have you realized?

The overall problem that vue has solved for us, is in regards to our collections and billing. We've realized for a rather small cost, we could have a product that brings everything together.

VUE Health & Benefits Billing review by Administrator in Public Policy
Administrator in Public Policy
Validated Reviewer
Review Source

"Not a good match for me but a nice program nonetheless"

What do you like best?

I like the level of customization, it was top notch, and how good the customer service was.

What do you dislike?

I disliked how wonky some of the controls and widgets were.

Recommendations to others considering the product

We had trouble integrating this software and introducing existing data to the program. It had a nice design but there were some confusing widgets, and unnecessary steps to process information that could be eliminated. I found that the price didn't translate to a good value for my org, but it may be a match for yours.

What business problems are you solving with the product? What benefits have you realized?

That it may be to soon to automate the process for us.

VUE Health & Benefits Billing review by David H.
David H.
Validated Reviewer
Review Source

"Useful invoicing tool"

What do you like best?

VUE has very good invoicing with many payment processing options. It also has very strong time tracking and expense/revenue tracking, which you can export to something like Quickbooks

What do you dislike?

It’s not true accounting software. VUE is all about invoicing, so if you are a large business that needs accrual based accounting you will need to use another system like Quickbooks. Customer service is also lacking.

What business problems are you solving with the product? What benefits have you realized?

Helps cut down time spent on invoicing and billing

VUE Health & Benefits Billing review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Robust Billing solution"

What do you like best?

Accurate Automatic Billing process ensuring smooth workflow. Allows Real time capture of changes in product/policy and ensures smooth workflow

What do you dislike?

Customer support and turnaround needs improvement.

What business problems are you solving with the product? What benefits have you realized?

We helped deploy this as a solution for a customer where we decommissioned a couple of legacy mainframe applications and substituted them with VUE ensuring a one stop solution for various segregated processes.

VUE Health & Benefits Billing review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"VUE Billing and Collections "

What do you like best?

VUE continues to modernize insurance distribution and the platform offers solutions that are loosely coupled, yet tightly integrated for ultimate flexibility and configurability.

What do you dislike?

I don't currently dislike anything about VUE Billing and Collections.

Recommendations to others considering the product

Go with this software. The developers really know what they're doing.

What business problems are you solving with the product? What benefits have you realized?

VUE has provided flexible, configurable solutions that have improved efficiency, reduced costs, and increased revenue.

VUE Health & Benefits Billing review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Billing has never been easier"

What do you like best?

The admin console dashboard can be customized really easily without much effort.

What do you dislike?

I had trouble with customer support. It was kinda slow.

Recommendations to others considering the product

I wouldn't recommend this product for big companies. I think it would be hard to manage your transactions of you have..let's say 5k employees

What business problems are you solving with the product? What benefits have you realized?

It reduce the time for billing..

VUE Health & Benefits Billing review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"VUE Clue for Billing/Collections"

What do you like best?

automation via online of the billing and collection process- easy to get information for bills to do it yourself

What do you dislike?

make it more service friendly-service tickets

What business problems are you solving with the product? What benefits have you realized?

provides information quickly and efficiently.

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