We have had endless issues with Wagepoint from miss filed tax documents to a systemic lack of awareness or best practice for payroll tax handling. They are a preditory company that sells to small businesses because they know small business can't afford to take legal action against them. I know 5 companies now who are still batteling the IRS over payroll tax miss reported or miss calculated by wagepoint software (this is systemic not user error) dating back to 2015 - current.
These are basic mistakes including:
Developers didn't know what an scorp deduction was
*941s where filed on the wrong schedule
*state taxes where miscalculated
*pre-tax health care deductions where not calculated pre-tax
*promised integration with 401k took 6 months to complete - and they didn't understand the difference *between the taxation requirements for the various savings accounts we offered
*1099s where processed with the company EIN and the individuals SSN reversed...
I am writing this review in the hopes that I can save other HR departments of one from the headache we've been through.