WageWorks

(8)
3.6 out of 5 stars

WageWorks cares about people and wants to empower everyones employers, employees, and their families to lead healthier, happier, and more productive lives.

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WageWorks Reviews

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WageWorks review by G2 Crowd User in Information Technology and Services
G2 Crowd User in Information Technology and Services
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Wageworks Review

What do you like best?

Before Wageworks, I had to manually send a check to the HQ of the building company which was in a different state. Now I don't have to worry about it as its all taken care of. The UI is also quite simple and intuitive.

What do you dislike?

I don't have many dislikes as I only use it every so often to make sure all my benefits are aligned and being paid out. There is not much else to Wageworks as far as my utilization goes, it helps solve the problem of not understanding your benefits and provides visuals to help you contextualize it.

Recommendations to others considering the product

It is a simple and intuitive tool to enable employees to see and mange their benefits.

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WageWorks review by <span>Angela S.</span>
Angela S.
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Super useful but can be difficult to use

What do you like best?

The site is very secure and provides a lot of helpful information.

What do you dislike?

The language/with regards to the process of ordering commuter cards is VERY confusing. I missed the deadline for a benefit month because the language on the site didn’t make clear to me that in order for the balance to be refilled on my commuter card, I’d have to “order a commuter card” for the next month, which made no sense.

What Benefits Administration Services solution do you use?

Thanks for letting us know!
WageWorks review by <span>Shelander H.</span>
Shelander H.
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Painstaking invoice track

What do you like best?

minimizing the worry about having cash to cover medical expenses, prescriptions etc.

What do you dislike?

each swipe of the card to proven medical facilities, I would have to submit a receipt to prove type of purchase as if I can purchase a chair from the optometrist. It was quite frustrating to submit receipts from the eye Dr. for eyeglasses purchased

Recommendations to others considering the product

look for improved documentation recordings

WageWorks review by G2 Crowd User in Hospital & Health Care
G2 Crowd User in Hospital & Health Care
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Good product

What do you like best?

It was easy to adjust the amount of money I put on my transportation debit card each month!!

What do you dislike?

The platform seemed a little out-dated and not as smooth to use as I would've liked, but it didn't really create any issues.

Recommendations to others considering the product

You can call them to talk through which option is best for your transportation situation! Make sure you remember to adjust the amount of money re-loaded each month if you don't want to be spending too much.

WageWorks review by G2 Crowd User in Internet
G2 Crowd User in Internet
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Nice for some specific uses

What do you like best?

I like that there are flows that navigate me through the various programs and help me make my requests.

What do you dislike?

Sometimes I feel like there are too many clicks to do some simple tasks. While I never really feel lost it seems I take a long time to do simple things like submit a claim. I don't know if this just how my company has integrated with the WageWorks or if it's the system itself, though.

WageWorks review by <span>Luke G.</span>
Luke G.
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Simple way to save money on commuting expenses

What do you like best?

It's like using a debit card to pay for parking. Simple to set up and very convenient.

What do you dislike?

Nothing so far but I haven't explored all of the product's features.

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Kate from G2 Crowd

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