WebDocs

(7)
4.1 out of 5 stars

WebDocs is a cloud based electronic document management (EDM) / enterprise content management (ECM) and business automation tool that seamlessly integrates scanning, electronic documents, workflow, E-forms, powerful search features and analytics into a powerful platform to drive costs out of business processes in organizations of any size.

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WebDocs review by <span>Carol S.</span>
Carol S.
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Invitation from G2 Crowd on behalf of the vendor
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WebDocs

What do you like best?

Using WebDocs for our document management and storage has empowered users by having documents immediately available. No more searching through files and hoping that the document you need is there and has been properly filed away. We experience efficiency in our ability to share with internal and external customers documents that are important by emailing directly from WebDocs.

What do you dislike?

We dislike dealing with documents that have incorrect file details, whether it is a mismatch from a data feed or operator error. Locating the documents with that are problems can be cumbersome and it is a tedious job to make the corrections.

What business problems are you solving with the product? What benefits have you realized?

We have eliminated a mountain of storage space and that real estate has a value to our company. In regard to collection activity, we have reaped great rewards by having all pieces of a puzzle immediately available to deal with issues. For documents that are not used often, such as contracts and tax returns, we have years of historical information at our fingertips. Before, it would have been a "search and rescue" effort to locate these documents!

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WebDocs review by User in Logistics and Supply Chain
User in Logistics and Supply Chain
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

So much better than the traditional shared drive

What do you like best?

I love the simplicity of it. I am an inventory staff staff accountant. Most of my job consists of research and matching things against original documentation.

Before, I spent most of my time locating documentation. Looking for one BOL could take an hour. Our BOLs used to be scanned and saved as a PDF daily.....365 days worth x 2,3,4 years......that's a lot.

Now, we can type in the purchase order or invoice number, or vendor number, or vendor name and the information populates in a matter of minutes.

What do you dislike?

The one thing I don't like is the project separation.

So for example, we have AP Invoices vs Corp Invoices vs BOLs.

If I type in a PO number....I would like to have all documentation populate for that one PO instead of having to type it in several times.....

Or

Perhaps, saving what I need to clipboard, and being able to view it all at once that way....

What business problems are you solving with the product? What benefits have you realized?

Efficiency.

Like I said before, it used to take forever just to locate a single document....if it was ever on the shared drive at all. Now I can i just type in some information, and immediately get results.

I can spend more time analyzing data instead of locating it.

What Enterprise Content Management (ECM) solution do you use?

Thanks for letting us know!
WebDocs review by Administrator in Government Administration
Administrator in Government Administration
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

EDisocvery Administrator for DE DOJ/Senior Paralegal

What do you like best?

The ability to log in from any location and access your data as well as the live updates of the data. Another is the unlimited user aspect.

What do you dislike?

The layout of the tool bars. I have worked with other litigation tools and layout ids very important with regard to the tool bars. As a trainer I have found that people love the outlook layout when it comes to software.

Recommendations to others considering the product

Take the training course. You will learn more there than just a brief overview.

What business problems are you solving with the product? What benefits have you realized?

The benefit for my organization is the fact that Webdocs has state approval as a vendor which eliminates the fire wall issues we run into when it comes to sharing data with other organizations and states.

WebDocs review by User in Logistics and Supply Chain
User in Logistics and Supply Chain
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Very bright idea and very user friendly!!

What do you like best?

It is very easy to use and allows you to have quick access to your documents.

What do you dislike?

There is really nothing that I dislike besides the labels that you have to put on the papers yourself, it would be better if they would provide you with a stamper.

Recommendations to others considering the product

I would really recommend this product because it is an easy way of keeping your documents all in one place and also the amount of time that it would take you to locate paperwork is cut by more than half the time. Looking things up have never been easier.

What business problems are you solving with the product? What benefits have you realized?

Being able to view our documents immediately is great!

WebDocs review by <span>Cristina S.</span>
Cristina S.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Works Most of the TIme

What do you like best?

It downloads the documents I need in PDF format

What do you dislike?

If I search one time, it won't let me search again without hitting the refresh button. Also, not all of the documents I need are transferred over correctly.

What business problems are you solving with the product? What benefits have you realized?

Sending carriers their bills and easily accessing documents to solve issues with customers.

WebDocs review by <span>Kevin M.</span>
Kevin M.
Validated Reviewer
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

I am a novice user with less than 6 months of experience with the product.

What do you like best?

Being able to access documents without having to pull out file drawers. When customers call they want quick responses and WebDocs allows me to meet that need.

What do you dislike?

If by chance I do not use it in a while in which I have not had to lately I tend to forget may code.

What business problems are you solving with the product? What benefits have you realized?

Quick turnaround to customer issues.

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