Creation of customer journey to automate all your communication with customers. Technical and support staff is very helpful
What do you dislike?
Analytics is not detailed compared to Google Analytics
Recommendations to others considering the product
Very helpful for marketing people
What business problems are you solving with the product? What benefits have you realized?
We are using Webengage as a marketing automation platform. We are using it for customer communication and engagement through sending push notification, In App notification. The major benefit of this platform is that you can automate the process through customer journey.
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