What do you like best?
I like so many things, but especially the format of the daily notes and evaluations. It is easy to navigate through the pages, only input necessary information, It cut my documentation time in half thus improved my overall productivity.
As an administrator, I absolutely love the scheduling component and reporting section. Billing is quick and simple, missed reports are easy to generate, and productivity reports are easily generated.
Anytime I have had a question, which is many, the customer support team has been very helpful!
I can't imagine a life without WebPT.
What do you dislike?
As a pediatric based clinic, some improvements and updates are needed for the most up to date evaluation tools.
In scheduling, I would like to see a component where you can cancel clients for a time period collectively rather than having to go in and individually canceling each one (i.e. holidays).
Recommendations to others considering the product
I researched multiple EHR companies before deciding to subscribe to WebPT for our pediatric company. We are therapy based and this is the BEST therapy (OT, PT, and Speech) EHR that I reviewed, and the most cost effective for our non-profit.
What business problems are you solving with the product? What benefits have you realized?
WebPT has improved my overall productivity. I am able to quickly see any missed notes. It also enables therapist to more thoroughly supervise assistants with the documentation process.
WebPT has also streamlined our billing procedures.