What do you like best?
I love the cloud-based, single-pane-of-glass management. When my laptops disappear all over the world for weeks at a time, I still see them, and know that they're being updated and protected.
I also like the lightweight, easy-to-install endpoint client. It's SO easy to automate the installation, and have it pushed out by GPO, then it keeps itself up to date automatically.
What do you dislike?
The management console is sometimes slow. Not too bad, though.
Recommendations to others considering the product
My only recommendation is to get a trial, then buy it. Activates quickly and easily, works like a champ, and the cost is reasonable, to say the least.
What business problems are you solving with the product? What benefits have you realized?
Consistent and visible antivirus, antimalware, and firewall across all devices regardless of where they are. Headquarters, data center, branch offices, home use, on the road -- doesn't matter. If it has an internet connection (and why would the user have it if it didn't?), I can see it, report on it, be alerted of issues, and know that it's protected.