Webroot Security Awareness Training

Webroot Security Awareness Training

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Webroot offers cybersecurity awareness training to create a more secure workforce, educate end users on preventing online security breaches.

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Webroot Security Awareness Training review by Phil E.
Phil E.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Easy to deploy, addresses the massive security holes in business networks: the click happy users."

What do you like best?

Some good convincing phishing templates. Very reasonable pricing allowing an extended training period for not much money. Some decent training materials for those that do get caught (and obviously need it). Nice reporting that lists results. Ability to span different time periods with multiple campaigns.

What do you dislike?

Not having absolute control as to when stuff is sent. So an instant test of targets is not avaiable. Some more contry specific campaigns (I am in the UK) would be nice. A capture email contents and reuse import would be great to test current problem email acceptance.

Recommendations to others considering the product

Low cost means you can run a campaign quickly and cheaply. Its suprising who gets caught and is a fun game if you write predictions before each email campaign.

What business problems are you solving with the product? What benefits have you realized?

Refreshing customers safe behaviour. Showing customers who have trained some staff in security awareness through presentations, the difference that training makes (non-trained staff tend to get caught a lot more).

Overall reinforcing the weakest security layer: people.

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Webroot Security Awareness Training review by Breeka Li G.
Breeka Li G.
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"Webroot Security Awareness - From a Scientist"

What do you like best?

I love that Webroot has a designed and developed community that gives access to security news, product questions, and expert advice. As someone that is not technologically inclined, I have utilized this forum often to understand my tech and how it is protected better. I also thoroughly enjoy the trivia questions they provide on their website!

What do you dislike?

There isn't much I dislike about the software itself. If I had to change anything it would be the initial welcome/home screen when I open the software. I would like to see more data on what my computer is doing, or what else I could do to make my computer more secure - specific to what I do on my computer.

What business problems are you solving with the product? What benefits have you realized?

As far as business problems, I am ensuring that my data that needs to stay confidential is and public data can be publicized safely. I've realized how important it is to transfer data safely, for example, via a dropbox or portal of some sort. Currently, I use a Citrix portal to transfer private data to our clients.

What Security Awareness Training solution do you use?

Thanks for letting us know!
Webroot Security Awareness Training review by Morgan H.
Morgan H.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"A quick training programme to keep your users on their toes, but there are problems too..."

What do you like best?

Here is a little background of the product: this product allows you to send fake emails to your supported users and if they click on the dodgy link/macro/file, they will get redirected to a training video of your choice (but keep it related). Now, the best part about this training programme is how easy it is to send out these fake emails, a quick 5 minutes to choose what will be included in the email and where the link in the email will go to. It's easy and very evil for some of the choices, there are some templates which make you laugh like a villian when you read through it. Experienced users can still get caught out by these emails, much more so when the emails are directed towards programs they use frequently, for example; if your users use dropbox, microsoft office or gmail. You get reports when your users have clicked on the link, so its pretty good to find out who might need more training or a potential visit.

What do you dislike?

This is a good product by Webroot. However with all good products, there are downsides. Recently, when trying send out a security training email with a fake link, when we clicked on the link to test where it would be going; chrome, firefox and (to an extent) edge blocked the website for us. At first I thought, "hey, thats good of google" then I realised the problem that these websites that webroot are using are being blocked by the browsers and this causes problems with the training, the user's wont get trained because the broswer has blocked the websites. Webroot should be aware of these changes.

Navigation of the Security Awareness Training page is missing functionality, there are boxes which give you information of how many targets (users) you have and how many campaigns have been launched.

You can't click them to view the information, instead you have to navigate through different menu's to get there. This is more of a quality of life implementation that should of been there from the start.

Adding new targets (users) to the overall company target list is an obsolete pain, you only have one choice, to import a list with all your new targets details. Say, if you needed to add multiple people, sure this method works nicely and is easy to do. But if you wanted to add one or two new people, you need to download a new file and add one or two lines in and then reupload, when a simple add button with the fields on, done through the website would be more efficient and wouldn't annoy techs.

And that's the things I dislike with this programme, maybe the points I listed are small and petty points, but they are what can turn people away from using a product. Even through these bad points I still recommend this product.

Recommendations to others considering the product

Use it to test your customers regularly and see if they need further training once they have clicked on the fatal link.

What business problems are you solving with the product? What benefits have you realized?

The benefits we have realised, would be that we can test who in the business is liable to click on a link which could cost the company, in money and lost data. In catching these users out they can watch the informational video and realised they shouldn't rush into the email and click the link. This has increased the security of the businesses' we monitor, as when we call the users to follow up on their link click they know that it was not a good idea to do so and we are able to educate them further.

Webroot Security Awareness Training review by Andrea R.
Andrea R.
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Verified Current User
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"To cover the human element of endpoints."

What do you like best?

The concepts. Considering endpoint an entity formed by not only devices but also by users, now we have the right tool to manage completely the endpoint protection.

What do you dislike?

It's english only, not localized. Ok for the possibility of customize some elements, but training materials and posters are only in english. We are in Italy, and this is a big limitations.

What business problems are you solving with the product? What benefits have you realized?

We are solving the problem to manage in an organized way end users training and evaluation about cyberrisks. We now have the possibility to improve vulnerability scans of customer network including the human elements.

Webroot Security Awareness Training review by Harsh J.
Harsh J.
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"Clean and effective awareness program"

What do you like best?

As the title reads the training program is really efficient in educating masses the benefits of cyber security. The best part about the program I found was simulation training on Phishing attacks. How to prevent phishing and once affected what are the immediate next steps one should follow?

What do you dislike?

There could have been more interactive sessions/projects on real-life security breaches. A scenario backdrop where the user is playing an important role in preventing breaches. Such simulations are better and fun for users.

Recommendations to others considering the product

Its worth the money.

What business problems are you solving with the product? What benefits have you realized?

Educating masses on prevention of cyber-attacks is a general way of spelling benefits of this program. Users who want to pursue cybersecurity, its a great training for them. Having this course in one's portfolio also leverages his chances for future opportunities in cyber-security.

Webroot Security Awareness Training review by Richard C.
Richard C.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Simply to use and deploy"

What do you like best?

The training courses are easy enough for users to understand without being over complicated and boring. The fact you can target courses and run an entire program of courses and Phishing tests to a useful feature.

What do you dislike?

I think the reporting isn't as mature as it could be. The data is there but its quite hard to interpret and present back in a usable format.

What business problems are you solving with the product? What benefits have you realized?

Being able to target users with training and showing there are issues with users simply clicking through to websites without thinking about the consequences.

Webroot Security Awareness Training review by Administrator
Administrator
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Verified Current User
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"Cool Entry Level Option"

What do you like best?

The concept and execution of this is very cool. Setting up users and a campaign was very easy. There are several templates to choose from for the campaign and landing page.

What do you dislike?

All the domains needs to be manually whitelisted for this to work. We use gmail so the product wasn't very useful to us as the spam filters automatically pick it up.

Recommendations to others considering the product

Ensure that you're capable of editing the whitelist for your email or these will be auto filtered to junk.

What business problems are you solving with the product? What benefits have you realized?

Running a security assessment to see what users would click on.

Webroot Security Awareness Training review by Administrator
Administrator
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"WebRoot all the way. Easy to learn and easy to teach."

What do you like best?

What I like best about WebRoot Security Awareness Training is that they understand the reality of the workplace and how things can truly be. It's not over-inflated or "assumed" that things don't happen, so rather, they cover all the basis with correct information to prepare you for any type of situation that may arise.

Even if you have a somewhat minimal IT background, it's extremely easy to follow and the information that comes from it is still useful for the every day.

What do you dislike?

I didn't really dislike anything, probably the fact that I didn't do it sooner.

Recommendations to others considering the product

WebRoot, overall, Is just a great company to work with and their solutions are simple and effective. I see no other reason for jumping ship to another company when they already do everything as needed.

What business problems are you solving with the product? What benefits have you realized?

Along with Webroot Security Awareness Training, we use their software on campus. It's a nice double-protection on the objective level and subjective level. Our users are more informed and aware of things but we also have a physical defense in place just incase something where to happen.

Webroot Security Awareness Training review by Consultant
Consultant
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Admin side heavy for a MSP"

What do you like best?

The simplicity yet effective courses. It’s hard to keep anyone’s attention now days, however the courses that Webroot developed did a great job of teaching the basics in a fun enough matter that incentives to complete the course.

What do you dislike?

From a MSP standpoint the vast array of options just wasn’t scalable like their Endpoint product. It required a lot of admin intervention from the MSP without offering controls out to the client.

What business problems are you solving with the product? What benefits have you realized?

It’s about educating the end user. It doesn’t matter how much you invest in security if the end user allows malicious content into your organization. Vast array of phishing emails & courses are basic and to the point yet fun.

Webroot Security Awareness Training review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Webroot Security Awareness Training"

What do you like best?

It is easy to deploy, it monitors progress, and it is up to date with the latest information to validate the training provided is accurate.

You can demo this product to a client by activating a trial for it as well with no initial upfront fees for a product.

What do you dislike?

I can honestly say I do not dislike anything.

Recommendations to others considering the product

I would honestly advise you try the trial. Once you have done it, you will really start using it on a larger scale and start offering this as a service to your customers if you are in the TSP and MSP market.

What business problems are you solving with the product? What benefits have you realized?

As we all know, employees are the best defence in any business. As the "transformation" of IT take place, this is a very important feature to have. Our company have a Training Division and this will very soon part of this division.

Webroot Security Awareness Training review by Maureen H.
Maureen H.
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"Easy and Secure"

What do you like best?

This is a great internet security application. It runs smoothly, doesn't take much space and never interferes with what I need to accomplish.

What do you dislike?

There's nothing to dislike. It's easy to use, run and it protects my ASUS laptop (PC). If you need internet security I would go for WEBROOT - I have tried Kaspersky and was dissatisfied with them, but find this so much better.

Recommendations to others considering the product

Try it.

What business problems are you solving with the product? What benefits have you realized?

This keeps my computer secure and safe from what appears to be countless viruses and other online problems. I also feel confident using sites, which host protected information with this security.

Webroot Security Awareness Training review by Christopher H.
Christopher H.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Great product, has become essential in today's world"

What do you like best?

Easy to use as with all Webroot products. Fast to set up and has a ton of templates to use for the mail outs. Training parts are quick and informative.

What do you dislike?

More localised templates would be good for UK customers

What business problems are you solving with the product? What benefits have you realized?

This has really helped our customers to become more aware of the dangers of not checking emails properly and making sure they are vigilant in their day to day tasks. We are in the process of starting to roll out for all our customers, starting mid March

Webroot Security Awareness Training review by Keven A.
Keven A.
Validated Reviewer
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"Webroot Security Awareness Training Works "

What do you like best?

The best thing about the training was being able to sent phishing emails to our employees to test their knowledge after the training.

What do you dislike?

There wasn't much to dislike other than for a small company it would be nice to get it for a month or to at a lower cost.

What business problems are you solving with the product? What benefits have you realized?

The training highlighted the members of our team that would put or network at risk and helped to train them.

Webroot Security Awareness Training review by David Y.
David Y.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Fast Implementation, Intuitive User Interface"

What do you like best?

Easy to set up and start sending campaigns to end users

What do you dislike?

Needs a robust training/follow-up of videos and course materials to more fully educate end users.

Recommendations to others considering the product

The online portal makes it easy to administer and run reports.

What business problems are you solving with the product? What benefits have you realized?

Organizations with Security Awareness Training have experienced a marked decrease in successful phishing and malware attacks. Our end users are more sophisticated in what they can and should open in their email.

Webroot Security Awareness Training review by Administrator in Computer Networking
Administrator in Computer Networking
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"Essential tool in the fight against cyber crime"

What do you like best?

The training is easy to setup and use, and it is very much user friendly. Once a user clicks on a simulated phishing attack the message that appears and directs them to the training module is straight-forward

What do you dislike?

There is nothing I can say I dislike except that the cost of the tool is not easy to convince a small business to accept. I feel it is reasonably priced though.

What business problems are you solving with the product? What benefits have you realized?

We are solving the problem of systems being down and data compromised due to user error. The training program has benefited our clients greatly by reducing their support costs.

Webroot Security Awareness Training review by User in Insurance
User in Insurance
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Verified Current User
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"End User Training at its best"

What do you like best?

Webroot Security Awareness Training is a resource that most security/IT admins could use. It's a great way to learn how to nullify threats and protect your users & network.

What do you dislike?

Not much to say negative about this product.

Recommendations to others considering the product

Take advantage of the free support from Webroot.

What business problems are you solving with the product? What benefits have you realized?

It helps us identify end users that easily fall for phishing schemes.

Webroot Security Awareness Training review by Chris K.
Chris K.
Validated Reviewer
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"Eye-Opening training for less aware individuals"

What do you like best?

Efficiency is key and Webroot has succeeded in providing the necessary education and awareness for the employees I was working with.

What do you dislike?

There hasn't been anything to dislike with this training.

What business problems are you solving with the product? What benefits have you realized?

Avoiding online data breach

Webroot Security Awareness Training review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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Verified Current User
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Security Awareness Training"

What do you like best?

The information provided is a great asset to Webroot's partners.

What do you dislike?

There is nothing in particular that I dislike about this product.

What business problems are you solving with the product? What benefits have you realized?

It's a great way to learn the UI of the webroot administration pages.

Webroot Security Awareness Training review by Administrator
Administrator
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"Easy way to educate end users and hep secure your Business."

What do you like best?

Introduces phishing templates that can be quite convincing. Reasonably priced for the quality of training materials.

What do you dislike?

Don't have full control of when material is delivered to end users. Limited geographical campaigns for outside of the US.

What business problems are you solving with the product? What benefits have you realized?

A good refresh for users who are more aware of protecting the business, while offering a good way to test all users regardless of how well they take security and try to avoid malicious sources.

Webroot Security Awareness Training review by Jeremy H.
Jeremy H.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Sec awareness training"

What do you like best?

Being able to train people to have a higher security awareness in an easy way.

What do you dislike?

I can't think of anything at this moment.

What business problems are you solving with the product? What benefits have you realized?

Trains all users to have a higher security awareness

Webroot Security Awareness Training review by Administrator
Administrator
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"The best way to solve citical infrastructure"

What do you like best?

The easily way to deploy the endpoint also in big organisation trough the WS policy. The very low impact on the user endpoint. The hight level of security offered

What do you dislike?

Sometimes it is not easy to understand how to ovveride some personalised application .

What business problems are you solving with the product? What benefits have you realized?

We have reduced significatly (about a 80%) the internal cost of antivirus management

Webroot Security Awareness Training review by Administrator
Administrator
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Okay for the price point"

What do you like best?

Integrated into the Webroot dashboard is a big benefit.

What do you dislike?

The interface needs some polishing. It doesn't integrate with 365. You have to build out a lot manually as there isn't enough templates or easy process to flow through.

What business problems are you solving with the product? What benefits have you realized?

Cybersecurity is a huge concern today and training bridges the gap of software protection to user protection.

Webroot Security Awareness Training review by Internal Consultant
Internal Consultant
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"Implementing new sotware"

What do you like best?

My company is currently implementing. I will be able to provide more info at a later date. I will say that the implementation has been smooth

What do you dislike?

No dislikes at this time as my company is currently implementing this

Recommendations to others considering the product

N/A

What business problems are you solving with the product? What benefits have you realized?

I am not currently having any issues as my company is still implementing

Webroot Security Awareness Training review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
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"Webroot Security Awareness Trainin"

What do you like best?

I like how easy it is for me to tech clients on how to use the SAT portal

What do you dislike?

Not much to dislike apart from the templates could be a bit more realistic sometimes

What business problems are you solving with the product? What benefits have you realized?

Clients are now more aware of Phishing and are always asking on more ways to help with their training

Webroot Security Awareness Training review by User in Public Relations and Communications
User in Public Relations and Communications
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"Webroot Review"

What do you like best?

It’s super easy and secure! We use it on all of our computers at work.

What do you dislike?

Nothing. Everything has helped me in many different ways.

What business problems are you solving with the product? What benefits have you realized?

We use it for a lot of different training methods. Our IT people use it the most.

Webroot Security Awareness Training review by User in Real Estate
User in Real Estate
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"Review webroot "

What do you like best?

Functionality makes it very user friendly and seems to work well.

What do you dislike?

Not many things, they have worked out many kinks in the past.

What business problems are you solving with the product? What benefits have you realized?

Helps look for phishing and other security threats.

Webroot Security Awareness Training review by User
User
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"Good Service"

What do you like best?

Easy to navigate and is a great learning tool.

What do you dislike?

I wish there was more to it. (More areas for a thorough learning experience).

What business problems are you solving with the product? What benefits have you realized?

Increased motivation and interaction within the company.

Webroot Security Awareness Training review by Administrator in Computer Hardware
Administrator in Computer Hardware
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Best product out there"

What do you like best?

Everything about this is amazing and worth every penny

What do you dislike?

Nothing at this moment is a dislike of mine

What business problems are you solving with the product? What benefits have you realized?

The best knowledge out there

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