West Cloud Contact Pro

(1)
4.5 out of 5 stars

Cloud Contact Center delivers SAAS OnDemand productivity and communications solutions delivering call recording and predictive dialing solutions.

Work for West Cloud Contact Pro?

Learning about West Cloud Contact Pro?

We can help you find the solution that fits you best.

West Cloud Contact Pro Reviews

Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 1 West Cloud Contact Pro review
LinkedIn Connections
West Cloud Contact Pro review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Customer experiene"

What do you like best?

Cloud contact center is a great system to combine multiple functions in an easy to use system

What do you dislike?

The system is used for inbound and outgoing calls which is what our system uses it for and it sometimes the que cycles the customers through in an order that is not the order the calls were received

What business problems are you solving with the product? What benefits have you realized?

it make it so that we dont have a lot of customers on hold and instead puts them into a que and they are cycled between people and offices to who can best serve

Sign in to G2 Crowd to see what your connections have to say about West Cloud Contact Pro

What Employee Monitoring solution do you use?

Thanks for letting us know!
Kate from G2 Crowd

Learning about West Cloud Contact Pro?

I can help.
* We monitor all West Cloud Contact Pro reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.