West Interactive Services

4.5
(1)

West Interactive Services delivers efficient enterprise features, such as right party connect, CTI, intelligent call-based routing & flexible integration.

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"West - Conference calling with ease"

What do you like best?

The ease of set-up, the lack of needing to call and reserve a conference line, etc.

What do you dislike?

It could be somewhat less expensive. I find myself spending around 300 - 400 a month for several weekly WIP calls.

Recommendations to others considering the product

It is s great tool, especially if you have multiple call initiators as well as clients / staff in multiple areas. I would go ahead and order more cards and numbers than you think you need, at no charge, JUST IN CASE you need more numbers

What business problems are you solving with the product? What benefits have you realized?

Joining offices together for meetings , holding large conference calls with clients in a multi-state environment, holding international calls

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