What do you like best?
The common areas are amazing overall, some locations better than others. They always have a lot of events going on with free breakfast of some kind on Monday mornings. We host a monthly marketing meetup there and they help promote it. They also provide a lot of great benefits (discounts, etc) which can help with recruiting. They have a pantry called the Honesty Market with snacks for sale at reasonable (for NYC) prices. The community staff are very helpful. The conference rooms are good but inconsistent, some missing phones, TVs or whiteboards.
What do you dislike?
The offices are very very small. The price you pay is really for the common space and the community. If you think it terms of square footage, it's outrageous. Many people don't know how to behave in small offices and can make a lot of noise. Supposedly we are not allowed to block the windows but that rule is never enforced so it can feel like you are working in a tunnel sometimes.
Recommendations to others considering the product
Worth it for the community and common areas, as well as attracting younger employees, but not for the minimal space you get.