Roughly six months ago, I accepted my new role as the Widen Collective Manager at an highly acclaimed local university. Loving a good puzzle, three solid months were spent JUST analyzing the Collective in its state and learning as much as I could about Widen. I watched all of the Widen University Videos and leaned on the Chat Team to gain insight on how to best take control of our database, and what (if any) improvements needed to be made. The Support Team is SOOOO over the moon amazing, they made me feel like my questions and concerns were valid no matter how silly I felt.
After this investigative work, I flew to Widen HQ in Madison, Wisconsin to present/validate all of my findings, hypotheses, and ask suggestions for improvement with Lexy 1:1. WHAT A BLAST! We got down into the nitty gritty together, had hypnotizing cinnamon rolls and lattes (she had tea) together, and I learned SO much about how to give our DAM the attention it deserved.
Upon my return home (along with some fun Powerpoint presentations), I brought my team up to speed with with my findings and am thrilled to say that all of the suggestions (thanks to Lexy's mastery and wisdom!) have been approved; and we are smoooooooth sailing now! Yeah buddy!