What do you like best?
Three annual surveys in...and we hadn't been able to gain any traction on results and action planning. We were so pleased to identify and partner with the world-class team at Willis Towers Watson. Their software tools, coupled with their passionate professionals, have helped us motivate and empower an entire organization and take our engagement efforts to the next level. Our senior and front-line leaders are especially thrilled with the ability they now have at their fingertips to analyze results and take action against culture and engagement priorities!
What do you dislike?
Dashboard - Strengths and Opportunities should be on bottom. Category breakdowns on bottom of dashboard should be placed in middle under the Sustainable Engagement score. This is the natural flow when talking about the data. Consider adding Key Drivers to dashboard before/with Strengths and Opportunities.
Interactive Reports - Too many options/tabs can make navigation confusing. I'd encourage an even simpler user interface. Downloadable resources and reports get lost in this tab. I'd recommend pulling them out and creating a new tab called DOWNLOADS. It could include resources, reports and even slides.
Recommendations to others considering the product
What business problems are you solving with the product? What benefits have you realized?
We are in the midst of an enterprise transformation in the tech sector--hardware centric to software led--and with it comes a massive culture transformation. We're using the WTW survey and associated tools to measure our main culture and engagement drivers and take action against our gaps and priorities.
Survey results came in one month ago. Training on the software and tools began three weeks ago. The one benefit we've realized so far is ease and convenience. Our business leaders couldn't be more pleased with the tools they now have at their fingertips to engage, empower and motivate their people to take action and close culture and engagement gaps. We've also been able to establish a culture measure baseline and compare ourselves against multiple relevant global benchmarks.