What do you like best?
The simple template designer has proved very useful in building elegant and crisp looking reports, either in a PDF, Powerpoint Presentation or even a well formatted Excel spreadsheet.
Also, due to this simplicity, the learning curve required to train new members to build templates is a lot less steep than the learning curve to train users in SQL Statements. Our users are much quicker at grasping the knowledge using AutoTag and then learning SQL at a later stage once they are comfortable with the data structure.
What do you dislike?
Being on the development side, there are some limitations to what you can do with the template designer (I.e., LEFT JOIN) is not available as one of the ways to join tables in the wizard. However, there are ways to input any SQL Statement, you just lose the use of the wizard.
Recommendations to others considering the product
If you're looking for crisp, clean reports that utilise the widely used Microsoft Office Suite then there is no better product on the market.
The Engine is also extremely flexible to whatever code base you're using.
What business problems are you solving with the product? What benefits have you realized?
Many of the regularly requested internal reports are now built into elegantly designed reports which users are able to run themselves. This is saving time firstly for the user as they can get the report on demand, but also from our reporting and development team so that we can build more reports, explore extra functionality and dedicate more team to new developments.