What do you like best?
Very easy setup, just download and install, then you're ready to go.
Good interface, nice and easy to save predefined connection details for quick re-entry.
Good security features ensure your password is always protected and never open to view.
The program is very fast, takes seconds to start up and is very quick to FTP into a site.
The dual pane view is extremely useful, as you can have your own local directory open in WinSCP while still FTPing into your desired website.
The way WinSCP displays the websites information architecture is also very well laid out and makes sense to any new user.
WinSCP is regularly updated, ensuring any security flaws are speedily found and patched.
What do you dislike?
Some of the fields are hidden amongst menus, so if you didn't know you were missing a particular piece of information, it might take a while to track down what information you need.
The user interface is rather dated, like something you would see in Windows 98.
Recommendations to others considering the product
I think as an FTP client, this sits somewhere in the middle. Might be a bit too hard to use for total amateurs, and a pro might be looking for some extra features. But for your average developer, this is more than enough.
WinSCP meets all of our needs, but if your a system or back-end developer, I would go with something a bit more in-depth.
What business problems are you solving with the product? What benefits have you realized?
By being able to save our FTP connection details, it takes seconds to gain entry to our web server to start making changes.
The dual view mode enables us to do all of our file uploading and downloading all in the same program, reducing time spent switching between programs.
The manner in which the WinSCP displays your site also reduces time spent hunting for a particular part of a site.