- Awesome and helpful documentation along with walk throughs, We were able to get to speed within few weeks.
- Really easy to set up and get started
- Can also be configured by a non technical person with ease and without much understanding of whats going on underneath.
- Instead of giving millions of sample data, just with few hunderds of data, bot performs magnificently.
What do you dislike?
Its mostly focused on text bases interactions whereas the bot have evolved so much more than just text based is what i feel. Support for this have been discontinued with is a major blow to us. Our needs have arised more from just text base for eg. image processing, so this is not a complete AI solution, It solves one problem and that it does correctly. Since our backend was JAVA, there isnt an official library for java yet, We had to wrap http around the api to integrate with out backend,
Recommendations to others considering the product
Its really is a simple solution for your NLP needs, Really quick to start and integrates very well with out existing app without much changes.
What business problems are you solving with the product? What benefits have you realized?
We have used Wit.ai to integrate it with our facebook page, along with a facebook messenger. Where users could ask question about the product, FAQs, ask for more support. We have also started embedding it in our web app chat interface as Sieve Bot, Where users get updates on invoices, make payments all without going away from chat.
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