Workato

Workato

(74)
4.7 out of 5 stars

The only intelligent automation platform that enables both business users and IT to build, operate and rollout app and data integration, process and workflow automation, in a single platform - without compromising security and governance.

Work for Workato?

Learning about Workato?

We can help you find the solution that fits you best.

Workato Reviews

Ask Workato a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 74 Workato reviews
LinkedIn Connections
Workato review by Monica W.
Monica W.
Validated Reviewer
Verified Current User
Review Source

"Workato makes developing integrations a joy ! Its game changing"

What do you like best?

I love the fact that in a few minutes I can get an integration built which is robust and fault tolerant. I like all the tools they provide to help you debug and develop additional functionality like the custom sdks.

I like that they have a lot of the key connectors we use like Salesforce, NetSuite, Workday, S3, Salesforce Marketing Cloud, etc

I also love the support I get from the team developing new functionality or looking into any issues.

What do you dislike?

There is not much to dislike! I guess they have so much functionality sometimes new people using it don't know about it so figuring a way to bundle sets of recipes to get started on could be good. They do write really good blog posts and documentation.

Recommendations to others considering the product

We compared Workato to Mulesoft and Boomi. Mulesoft is good for developers and a more SOA architecture. We needed a tool which works for analysts and end users as well. Workato provided this and also gave us lots of time to do evaluation and understand our use cases. Workato's pricing is fantastic given that you get umlimited compute power and the connector charges are reasonable for all that you get. Workato was reviewed by our security team and was able to pass all of the tests to make sure they are safe and security compliant. We use SSO with Workato.

What business problems are you solving with the product? What benefits have you realized?

Worflow automation via Slack and integrations between our enterprise applications.

Sign in to G2 Crowd to see what your connections have to say about Workato
Workato review by Ramarao K.
Ramarao K.
Validated Reviewer
Verified Current User
Review Source

"Pleasant, modern integration experience with cutting edge + enterprise integrations"

What do you like best?

As our customers started using SaaS applications, integrating them with the enterprise workflows became important. This product offers easy integration modern ecosystem that lot of cloud native applications are gravitating towards. Offers the right blend of enterprise friendliness with the touch of consumer friendly simplicity. It is not a substitute for enterprise integration products yet, but meets my needs for modern integrations.

What do you dislike?

Some of the integrations I would like to see are not present: for instance, I can't integrate with whatsapp, which is being used by some of our SMB users. Adding new recipes is easy -- adding new end points takes some effort (to be fair, I know it can be even more difficult). The SDK takes a bit of getting used to. The community recipes are good to learn from, but, I wish for better discussion and training to create complex workflows.

Recommendations to others considering the product

If you are thinking of creating modern consumerized IT, with new ecosystems (SaaS services etc), workato is a great product to consider. Easy to use, low cost, and fast to market. Focus on your use cases and see how much you can leverage existing connectors. It is great tool for cloud native application development.

What business problems are you solving with the product? What benefits have you realized?

Ability to integrate into modern consumerized services in the enterprise context. For instance, our customers, instead of fighting with internal users, managed to bring Dropbox into the enterprise workflows. With low investment, they managed to create efficient workflows that usually takes long projects and budgets.

What iPaaS solution do you use?

Thanks for letting us know!
Workato review by Femi A.
Femi A.
Validated Reviewer
Verified Current User
Review Source

"Powerful Data Integration tool that's also easy to use"

What do you like best?

Workato has connectors for all major applications. You can create a recipe with a few clicks. There is a community with thousands of public recipes that users can import into their own recipe. Workato has a robust on-prem connector.

Workato triggers are rather impressive. For example, if an Opportunity in Salesforce is WON then perform X action in another application - Workfront, or if a new invoice is created in Quickbooks then perform action Y in application B.

What do you dislike?

Not a whole lot to complain about. The solution does what it is supposed to do.

2FA is available in Enterprise level subscription only. Would like this in Professional also.

Recommendations to others considering the product

Test the solution. Workato team provides enough training to get you started. Lots of resources online and also in the community.

Bring your real business needs to the table as you discuss the product with Workato team, they are really good at finding solutions.

What business problems are you solving with the product? What benefits have you realized?

We were able to respond quicker to data integration needs within the organization. The solution was easy to use and didn't require consulting, this a cost saving.

Workato allowed us to go from brainstorming to delivering within minutes. Often times we can do this right in the meeting room as the ideas are floating in our heads.

Workato review by Hans G.
Hans G.
Validated Reviewer
Verified Current User
Review Source

"Sr. Director Cloud Operations"

What do you like best?

That it's a very powerful and intuitive tool that enables non-developers to create simple to sophisticated automation solutions that can be applied to many different use cases and scenarios. Implementation time was very fast. We were able to move from a proof of concept to production use in little more then a month. The Workato team is exceptional in that they work very close with the customer to ensure that they achieve maximum value from the product and continue to engage with us long after we subscribed to the service.

What do you dislike?

While not a significant issue the UI to create a "recipe" can take a little time to become familiar with but once you have some experience it's easy to use.

Recommendations to others considering the product

Be ready for rapid adoption!

What business problems are you solving with the product? What benefits have you realized?

We have used Workato to automate simple tasks such as handling and processing notifications via mail to building complex routines to facilitate orchestration of specific business processes. Workato is like an army of bots that allow our team to focus on more meaningful work.

Workato review by Zack W.
Zack W.
Validated Reviewer
Verified Current User
Review Source

"Sky's the limit."

What do you like best?

The sheer customizability of what you can do by using Workato to connect the various apps you use and make them work together.

For example, Eventbrite organizers can use Workato to get notified via Slack when a new order is processed, and completely customize this Slack message with data points from the Eventbrite order—even include a link to manage the order in Eventbrite!

What do you dislike?

As other reviews have stated, there is a bit of a learning curve. But after you get over the initial hump, you realize the full potential of what you can do with Workato.

Recommendations to others considering the product

Give the free trial a shot & don't be afraid to utilize the Help Center materials. It's a bit of a learning curve, but after you're through it, you really realize all that you can do.

What business problems are you solving with the product? What benefits have you realized?

Alongside Eventbrite, our customers use Salesforce, Hubspot, MailChimp, SurveyMonkey, Marketo, Google Sheets, and the rest. Eventbrite customers use Workato to connect the events part of their business with the rest of their business.

Workato review by Cassie D.
Cassie D.
Validated Reviewer
Verified Current User
Review Source

"Great for organizations!"

What do you like best?

I like the flexibility of the platform - without necessarily being a developer. I'm a pretty serious data person - but not a developer or coder. This system provides me with a way to connect disparate systems, make transformations and automate processes that otherwise would be ugly and/or manual.

What do you dislike?

The costs. Your pricing model changed - and it makes sense for larger organizations with big infrastructure headaches, but for my large number of small nonprofits - who have small #s of staff and need the workflow automation - it is getting to be (if not already) prohibitive in cost. Yes, even with your nonprofit discount.

Recommendations to others considering the product

Take your time - figure out your logic and go through the training before sitting down to actually do the recipe.

What business problems are you solving with the product? What benefits have you realized?

Connecting multiple systems to automate workflow and data transfer to (and in some cases from) Salesforce NPSP to make it easier for 501c3's to accomplish their work and still have a central source (one source) of the truth for their donors, volunteers, advocates, etc.

Workato review by Nathan B.
Nathan B.
Validated Reviewer
Verified Current User
Review Source

"automates so much, jsut not quite everything you need"

What do you like best?

how easy it is to read the program you are creating.

It is really easy to see what you are building and to work out where there are mistakes. It also allows for visual debugging generally.

What do you dislike?

doesn't take advantage of the full google api, so things like finding the share url of a folder in drive doesn't work without writing a custom GET request.

Recommendations to others considering the product

consider whether the products you use are completely supported by workato or only partially. Zapier seems to do some things slightly better than Workato, but not others. It really requires determining the full desired workflow and then attempt to build it in both systems to see which has the best integration for your requirements - it may even require a mix of both. Also, sometimes when copying data from sheets with workato, workato is too fast and the full line has not been loaded yet (even from a submit operation), so recommend using the 5 minute timer.

What business problems are you solving with the product? What benefits have you realized?

We use Googel Drive for storage and Sheets for working out quote requirements as well as for receiving forms with reviews etc, so I use workato to copy and link relevant information into Salesforce and back.

Workato review by Daniel Z.
Daniel Z.
Validated Reviewer
Verified Current User
Review Source

"Endless possibilities for automation, and connect otherwise incompatible applications with ease. "

What do you like best?

I love how easy it is to get up and running with Workato. Their quick start service has been wonderful to work with.

What do you dislike?

While Workato is more of a front end app interface than many of its competitors, some things aren’t as intuitive as you might expect. That’s not to say it’s not easy to use- there’s just a bit of a learning curve.

Recommendations to others considering the product

This software is much more user friendly than the competitors we considered, but it’s just as robust.

What business problems are you solving with the product? What benefits have you realized?

As a nonprofit organization, we have to keep our overhead costs as low as possible. The automation we’re able to do with Workato has saved the organization from having to hire more staff, which allows us to keep that overhead lower. The cost is easily justified when you consider the cost of hiring people to do the same work.

Workato review by Michael Y.
Michael Y.
Validated Reviewer
Verified Current User
Review Source

"Very powerful and easy to use - our go to integration tool"

What do you like best?

The consumer like ease of use of Workato allows us to rapidly build out very complex integrations without being beholden to an army of developers or partners in our portfolio of companies. Additionally, our data enrichments pipelines used to be batch and offline in R/Python scripts... those are now being replaced with real time enrichment with Workato as the integration layer to many different APIs

What do you dislike?

We have had no negative experience so far

Recommendations to others considering the product

If you're concerned about the subscription model, don't be... you will easily pay more for other tools or custom integration with all of the development support required from partners and rebuilding

What business problems are you solving with the product? What benefits have you realized?

- Replacing custom integrations with commercial applications and reducing our tech debt

- Reducing manual work copying data from system to system

- bring out machine learning models into production through easily created APIs and integrations

- rapid development and data enrichment for our data science team

Workato review by Arthur N.
Arthur N.
Validated Reviewer
Verified Current User
Review Source

"A truly enterprise integration platform for both technical & non-technical audience"

What do you like best?

A library of connectors and community recipes that makes it easy to build any type of integration with just point and click allowing you to build workflows with a drag/drop functionality super easy to use!

I also like their integration with Workbot - alot of our slack workflows are integrated with Workbot.

What do you dislike?

Documentation can be improved with more specific examples. Other than that there's really nothing much to improve about the product.

Recommendations to others considering the product

Just try it for 30 days i'm sure it'll work out.

What business problems are you solving with the product? What benefits have you realized?

Customer 360 across all our apps and database. This has significantly improved our overall customer experience and decision making.

Overall communications between the company and different teams - with new integrations we can see dashboard metrics easily and have discussions around them.

Workato review by Matt G.
Matt G.
Validated Reviewer
Verified Current User
Review Source

"A true powerhouse tool to complement our Marketo environment"

What do you like best?

I can use Workato to retrieve data from, and write back to , objects that are not available through the native Marketo-Salesforce sync. This eliminates the need to stage data on the Contact record to make it consumable by Marketo, and reduces reliance on IT support. Also the tool is very handy for some data normalization activities, and handling API connections to other software tools.

What do you dislike?

I'm a big fan, so there isn't much to complain about. My one minor issue is that I wish it were easier to share recipes within an organization without needing to upgrade to an Enterprise account. Otherwise, the tool is a no-brainer.

What business problems are you solving with the product? What benefits have you realized?

As above, complements our Marketo/Salesforce sync and reduces reliance on IT.

Workato review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Enterprise class no-code integrations and automations"

What do you like best?

The ability for business analysts to quickly spin up integrations and be able to iteratively improve them as their process needs change. The range of enterprise systems supported. Single platform that supports the needs of IT and the business. Very powerful.

What do you dislike?

There is always room for product and content improvement. Would love to see more content for builders on advanced use cases and advanced how-tos. Would love to see some enhancements to make error handling easier. Little things like that.

Recommendations to others considering the product

Powerful integration platform for agile businesses empowering those closest to the work. Be mindful of building organizational competence, while no-code, there is still a learning curve and a scripting/logic background is helpful. Dedicate an individual to be your initial power builder to get over the initial learning curve,

What business problems are you solving with the product? What benefits have you realized?

Used in a number of places in our business and we recommend Workato to clients for all sorts of use cases. Internally we use it to integrate Quick Base procurement apps with NetSuite, to integrate Quick Base lead management apps to Marketo, to automate sales commission calculations in Quick Base, and to integrate with all sorts of cloud utililties like Box, Dropbox, Slack, SMS and to generic REST endpoints.

Workato review by Ian B.
Ian B.
Validated Reviewer
Verified Current User
Review Source

"Easy to use and powerful"

What do you like best?

The fact it can talk to Salesforce without having to buy the extra expensive Salesforce API. This was a huge benefit, because adding the API to a Salesforce license can provide extremely costly if you have a LOT of users.

What do you dislike?

Documentation isn't the best. This made it difficult to work out some issues I had with recipes myself. Support were a little bit slow at replying, but we got there in the end.

Recommendations to others considering the product

Take your time setting up a recipe. It can be a bit tricky to get working at first. Support are very helpful, so reach out if need be.

What business problems are you solving with the product? What benefits have you realized?

Synchronising systems, to keep them all up to date without manual intervention.

Workato review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Workato Works for Business Apps"

What do you like best?

Workato has helped turned our procedures from clunky & repetitive to smoothly automated in a short amount of time. I love that in Workato, I can create commands based on specific data or fields, & it's specific to our company & our needs. I also love that over time, as I've found small things that can be improved, that I can just sign into Workato & play around with recipes until I can solve my own problem.

What do you dislike?

The only drawback I've found with Workato is that the recipe-building process is lengthy & the requirements are not always crystal clear. While I completely understand the logic behind the required steps for a successful recipe, I also feel that it's not always presented in an easy-to-follow format for a user that has entry-level programming skills.

Recommendations to others considering the product

I would recommend some level of understanding in programming in order to hit the ground running while using this product. Workatao does offer training, however, I have not had a chance to try it our yet. I will say that there is very little helpful information available outside of Workato's own website.

What business problems are you solving with the product? What benefits have you realized?

Workato has drastically improved our invoicing procedures by completely eliminating duplicate data entry. Before, invoices would be created in Quickbooks, then all of that data would be manually inputted into QuickBase. Not only was it time-consuming, but it left quite a bit of room for human error. Now with Workato, invoices are created based on specific fields changing in QuickBase, & invoice data is passed back & forth between both programs. Not only has it reduced data entry by 50%, it has also reduced errors by nearly 90%. By making our invoicing process faster & more accurate, we are able to speed up the payment process, & actually improves our colletion rate as well.

Workato review by Jeanne G.
Jeanne G.
Validated Reviewer
Review Source

"I love Workato!"

What do you like best?

There are a lot of Community Recipes available so, often, what you want to accomplish has already been done by another user and you just need copy a recipe and tweak it to your specific needs. When you do create a recipe from scratch the steps are very intuitive and support is very helpful when you can't figure out how to accomplish a specific thing.

What do you dislike?

When error conditions exist and are corrected and resent, the original error remains out there and there doesn't seem to be a way to clear these errors (though if you process the error from the error record itself, the error does go away.)

Recommendations to others considering the product

We have used Workato to solve one business need and then found that we could connect to a different app and solve another problem without buying another product.

What business problems are you solving with the product? What benefits have you realized?

We are a consulting firm and have used Workato for several of our clients to send invoices and payments from Salesforce to QuickBooks Online, and to update shared Google calendars from Salesforce.

Workato review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Infusionsoft and Quickbooks Online Sync"

What do you like best?

Removes double-entry between applications (once recipes are setup and, when they work).

What do you dislike?

Not plug-and-play between two very popular and widely used applications (Infusionsoft and Quickbooks Online). Expensive for limited functionality (in my opinion) for a company of our size (5 employees). Too time consuming for me to learn and create recipes on my own, even with the free webinars.

Recommendations to others considering the product

Do your homework. Someone with 1) a simpler Quickbooks Online configuration, 2) more time to learn and implement configuration of the Workato recipes, 3) more experience with this type of programming and a bigger budget for overhead could do a lot with this software. We use job #'s as sub-clients of the parent (actual client) and have some clients with multiple businesses and/ or multiple properties and this created a ton of challenges in the setup to avoid duplicates coming over from Quickbooks Online into Infusionsoft. So much so that we shelved the majority of cross-program functionality for now to focus on other things, thus we are only experiencing a small fraction of the integration possible. BTW: We are an Electrical and General Contracting Business.

What business problems are you solving with the product? What benefits have you realized?

Has eliminated some double-entry by creating new customers in Infusionsoft automatically when they are first created in Quickbooks Online.

Workato review by Dan E.
Dan E.
Validated Reviewer
Verified Current User
Review Source

"Proof of Concept with real life use cases"

What do you like best?

Workato built out our use cases ready for immediate conversion to production (90% ready for PRD deployment - missing 10% for support processes) as part of the Proof of Concept.

What do you dislike?

None so far. They have been very cooperative.

If Workato can improve its portal for external API Developer's self service portal and API usage monitoring clients would not have use Workato in conjunction with an API Gateway product.

Recommendations to others considering the product

Integration with exception handling can only be accomplished with BPM workflow. Our Integration hub with Workato is only stronger because of workflow exception processing.

What business problems are you solving with the product? What benefits have you realized?

Ease of integration coupled with BPM workflow for exception processing.

Benefits to realize:

1) Integration with Json messages instead of converting Json to XML to perform transformation with existing middleware

2) API orchestration to perform several API calls and trigger workflow when exceptions occurs

3) Pair messages before processing orders.

Workato review by Vince C.
Vince C.
Validated Reviewer
Review Source

"Workato - Building Integrations"

What do you like best?

The service.

Besides being a great tool that makes integrations easy, the Workato Staff (Especially Ryan from Workato) is eager to assist and responds quickly to our questions/needs.

They are quick to implement fixes and upgrades and makes it easy for us to use the tool.

What do you dislike?

There are some restrictions to using the tool and at times you would need to use Ruby to get exactly what you need. However the tool is constantly growing and making it easier for users to adapt without coding.

We had some issues handling large loads but the Workato team came up with solutions to make it work.

What business problems are you solving with the product? What benefits have you realized?

We are using Workato as a tool to build integrations. The greatest benefit is that you don't need to be a technical/developer to build solutions. Any analyst can do it.

Workato review by Benjamin S.
Benjamin S.
Validated Reviewer
Verified Current User
Review Source

"A great tool for great automation"

What do you like best?

A lot of application are known by Workato making integration between them really easy.

What do you dislike?

Being use to develop my own script in python, powershell, bash, ... I was frustrated sometime to see that actually coding my own script would be faster/easier for some specific function.

Recommendations to others considering the product

Easy to learn, and the support is pretty efficient, don't hesitate to use the chat window that sometimes pop-up in the bottom right corner they are pretty quick to reply.

What business problems are you solving with the product? What benefits have you realized?

Facilitating tickets creation on Service Now through Slack using high level language.

Workato review by Executive Sponsor in Chemicals
Executive Sponsor in Chemicals
Validated Reviewer
Verified Current User
Review Source

"Steep learning curve but customer success team and free expert hours make it happen."

What do you like best?

The customer success team is very quick to respond and willing to walk you through anything via chat. If chat is not enough then they invite you on to the daily 1-hour screen share session known as the expert hour. Screens are shared and they walk you through setting up or troubleshooting the needed recipes or they can drive for you while explaining the process.

What do you dislike?

Not a good idea to rely on the templates too much. Every business is different and most of the templates are specific to those businesses. We have found that it is generally better to start from scratch so not that much is saved as anticipated.

What business problems are you solving with the product? What benefits have you realized?

Less data entry. Systems across all areas of the business communicating with each other.

Workato review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"Simply An iPaaS/Integration Powerhouse!"

What do you like best?

Recipes feel structured like code (if blocks, loops, try/catch), but are super accesible from any skill set. POCs for integrations can be built out and tested within minutes, often in the meeting they are being conceptualized.

A huge library of preconfigured connectors for Enterprise apps, but the HTTP connector is robust as well for most APIs.

The ability to actually build logic around errors istead of tossing everything into the same bucket makes intergration management more effective and less tidious.

Every other week or so we find ourselves discovering something else that expands what we can do with Workato (SQL tables on the fly, ability to use customer code in recipes, etc).

What do you dislike?

No major complaints. Would love to have a bit more flexiblity with how to mark an error resolved, a simple 'resolved' flag instead of having to rerun a job to clear out the queue would be great.

Recommendations to others considering the product

We were able to knockout, migrate and improve ~100 integration (recipes involving numerous branches of logic) from a prior iPaaS solution to Workato in just 2 months, which I think this is a pretty solid benchmark for how intuative and flexible Workato is. The platform allows you to be super nible and broad with your integrations, with the ability to build them out in hours not months.

What business problems are you solving with the product? What benefits have you realized?

Integrating Salesforce, Netsuite, Slack, Okta, S3, Jira, Slack, ServiceNow, Custom Endpoints, the list goes on. Pretty much have been able to point what we want to where we want with no major hurdles.

Workato review by Jon Q.
Jon Q.
Validated Reviewer
Verified Current User
Review Source

"Zapier on steroids"

What do you like best?

Workato is a perfect blend between a simple out of the box connection with Zapier and a hiring a developer to create a custom integration. It can create complex integrations without the expense of a custom developer.

What do you dislike?

I have not found anything to really dislike about Workato.

Recommendations to others considering the product

Don't be shy to reach out to them for support or to help create complex recipies.

What business problems are you solving with the product? What benefits have you realized?

I have been able to create integrations between CRM's and google calendar and other apps that helped to automate processes.

Workato review by John H.
John H.
Validated Reviewer
Verified Current User
Review Source

"From Nothing to Working integrations in minutes"

What do you like best?

The ease of being able to quickly add connections and see data moving from source to target applications.

What do you dislike?

Performance for large batches of data has been less than optimal

Recommendations to others considering the product

Support team has been very responsive to a host of issues weather the issue was related to Workato or was something that we had done.

What business problems are you solving with the product? What benefits have you realized?

Ensuring that data from our customer master (NetSuite) and CRM (Salesforce) is available and accurate. Ability to quickly integrate with messaging platforms.

Workato review by Administrator in Research
Administrator in Research
Validated Reviewer
Verified Current User
Review Source

"Good integration with Salesforce"

What do you like best?

We liked that we had control over how we wanted to integrate Eventbrite and Salesforce. We could customize it to our liking without being forced into a prearranged configuration.

What do you dislike?

Even though it does have a lot of customization, there are some little features that are missing. For instance, you can't choose to update just ANY field in Salesforce, there are pre-picked ones that you must choose from.

What business problems are you solving with the product? What benefits have you realized?

We needed a way to have our Eventbrite events replicate to Salesforce as Campaign's. Workato does this perfectly and as a result we have saved time and money while also gaining insight into what types of people attend our events and how they relate to our organization.

Workato review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Powerful platform with consumer app like user experience"

What do you like best?

Workato supports a variety of use cases including bulk data, app integration, automation workflows, API gateways, and chat based enterprise bots. Also, the focus on ease of use means less technical resources can use the platform.

On top of the 200 applications Workato supports, Workato provides two SDKs, a Java based SDK for on-prem connector development, and a Ruby based one for cloud connectors. Workato also supports connectivity to a variety of databases, files, messaging systems and REST endpoints.

Workato has spent a lot of time developing operational capabilities to make it easier to detect and recover from failures. The Workato recipes ops connector facilitates automation of a variety of runtime operations e.g. auto rerun when a job fails with a specific exception.

What do you dislike?

Nothing specific. It's great to see the product evolve rapidly, especially with regard to on-prem capabilities. Their customer success teams are great to work with

Recommendations to others considering the product

It is a product that is better experienced. Would recommend to focus on building real world use cases as part of the evaluation process,

What business problems are you solving with the product? What benefits have you realized?

I would recommend Workato as a essential component for digital transformations. They are typically large enterprises looking to address data integration, workflow automation involving central IT and LOBs. Workato lends itself well to starting small, and growing rapidly from there.

Workato review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Great for DevOps use cases"

What do you like best?

I can very quickly build workflows to solve my day to day problems.

The on-prem agent is easy to deploy and makes it easy to connect to our applications (like JIRA) running within my company's network without requiring to open any firewall ports.

The REST connector and Workato SDK makes it easy for me to connect to any HTTP endpoint or build my own connector. It has great support for webhooks. Also, the ability to add your own actions to existing Workato connectors is a really handy way to expand connector functionality.

What do you dislike?

I would like to see more devops related pre-built Integrations in the Workato community, especially around Bitbucket and Confluence.

More documentation/suggestions on how to recover from application API errors.

Recommendations to others considering the product

Workato makes it easy to create and modify recipes, to get started with a basic scenario. You can then measure and improve over time. Recipes are versioned, so you can always switch back to an older version.

What business problems are you solving with the product? What benefits have you realized?

I use JIRA, Jenkins, Gitlab, Confluence, etc. and use Workato to automate workflows across these apps. I use Workbot for Slack to control these workflows and receive notifications in Slack.

Workato review by Executive Sponsor in Information Technology and Services
Executive Sponsor in Information Technology and Services
Validated Reviewer
Review Source

"Surprisingly broad solution with powerful use cases and extensive collection of recipes"

What do you like best?

Time to value realization is very fast. Impressed with the ease of use and versatility. You can start with simple point solutions, get quick results and then scale fast to multiple broad areas. Innovative bot building solutions allow you to go beyond cloud integration and workflow. Having been in the integration space for couple of decades, I was impressed by how digital transformation can be accelerated through appropriate use of Workato. Many of our customers had legacy integration, middleware, BPM and SOA tools but the simplification without sacrificing enterprise support has made Workato their go to choice now. In many ROI calculations, Workato comes way ahead.

What do you dislike?

Less of a dislike but more of challenge. Many of our customers seem to start with workato in a specific area due to existing recipes or immediate needs and lose out on the broader solution patterns. Some additional pointed documentation might highlight opportunities to leverage investments better.

Recommendations to others considering the product

Do not try to be boxed within legacy integration models. Look at the rich collection of use cases and see the best fit for your business problem. Once you get the initial experience, go back and look at the broader enterprise needs and see ways to scale. While recipes with ServiceNow, SalesForce, Slack, etc are obvious look for the innovative workflows that can give your business users the edge. We do not see this as completely driven by business users but a lot better business aligned than most IT centered solutions out there.

What business problems are you solving with the product? What benefits have you realized?

The primary problems was rapid rollout of new automated solutions for capturing key events and exceptions and translating them into workflow as new business capabilities were being rolled out. Some use cases were around big data and Splunk driven workflows while others were rapid responses to events in SalesForce, Slack or other engagement systems. A few customers were working on reducing legacy footprint using Workato to handle legacy integrations with cloud and front end systems. The key benefits were speed of implementation, better collaboration between business and IT, new capabilities not available with legacy integrations already in the enterprise.

Workato review by Matthew B.
Matthew B.
Validated Reviewer
Verified Current User
Review Source

"The bridge to complete automation"

What do you like best?

It allows me to connect different apps that my company already uses into 1 centralized location.

What do you dislike?

Constant contact is not a workable connection. This would greatly help us in marketing efforts.

Recommendations to others considering the product

If you haven't used workato before ore anything similar I'd suggest you use a 3rd party vendor to help.

What business problems are you solving with the product? What benefits have you realized?

Our invoicing process is completely automated to the point where invoices are generated and sent out each month. We have cut out man hours and mistakes.

Workato review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Easy to use and powerful"

What do you like best?

I was able to build simple integrations very quickly. Their english like descriptions makes it easy to understand what the recipe does.

For more complex business logic, I found recipes to be expressive enough to describe them. I specifically liked Workato trigger's ability to pick up older events, and not miss events even when a recipe is stopped for changes/fixes. Basically you can stop a recipe, make changes to it, and when you restart Workato will process all events created when recipe was off.

Transaction history is very useful. It gives you details of every step that is executed including the data input/output. You can rerun any failed or successful transaction. Great for debugging and recovery.

What do you dislike?

Some of the powerful features are not easy to spot. Try/catch, call recipe, array processing are very useful but hard to spot.

For the more complex features, as well as connector actions and triggers, it would be great to have more examples within the doc.

Recommendations to others considering the product

Identify use cases, and build them on Workato even before you purchase. This is a great way to experience the product, and also helps you understand the difference between Workato and some of its competitors.

What business problems are you solving with the product? What benefits have you realized?

Workflows spanning applications used for PM (Google drive/docs), dev (Jira, Slack, etc.), and partner teams. We also use it for notifications to Slack.

Workato review by Administrator
Administrator
Validated Reviewer
Review Source

"Smooth and their support has been there to help me with my more complex recipes."

What do you like best?

How easy it is to integrate between various platforms. All you need are credentials and they will automatically authenticate to the respective REST interfaces. Once that's done you can pivot between any other connections you've established. Additionally, they have a thought out RBAC model that allows granularity between users and teams, and connections and recipes.

What do you dislike?

There isn't anything we dislike with the product. The company is growingly rapidly, takes customer feedback seriously, and advances based on the feedback quickly. I'm excited for the community to grow so that more and more recipe ideas are out there.

Recommendations to others considering the product

This is a great tool for integrations with any tool with a REST interface. The recipes are pretty straightforward, the support is great, and the rate at which they advance the product is fast.

What business problems are you solving with the product? What benefits have you realized?

Integrations with platforms that would otherwise not communicate with each other. Although it might be easy to write up a few REST API calls to a provider, it isn't always so easy to troubleshoot errors. Workato's "job error" section makes it super easy to troubleshoot and re-test.

Workato review by Chris G.
Chris G.
Validated Reviewer
Verified Current User
Review Source

"Best Integration App Available "

What do you like best?

I like the easy of use, flexibility, and the wide selection of apps.

What do you dislike?

Wish there was a better way to track errors

Recommendations to others considering the product

It's the best integration app on the market. You won't find another one with as much functionality and the number of available apps.

What business problems are you solving with the product? What benefits have you realized?

We are able to integrate apps that otherwise would take a significant amount of code. It allows non-developer users to perform complex integrations through clicks.

Workato review by Dermicos H.
Dermicos H.
Validated Reviewer
Review Source

"Pros and Cons of Workato"

What do you like best?

What I like best about workato is the ease of linking our web based applications with no problems. You can click it and drop it and its linked! Our team uses it to collaborate on projects and its wonderful.

What do you dislike?

The price of workato is the only thing I dislike because its not available for everyone in our company.

Recommendations to others considering the product

When you have teams working on projects this is the easiest way to get it done!!

What business problems are you solving with the product? What benefits have you realized?

We are completing projects at a faster speed with less issues and everything is up to date due to using workato,something that previously took weeks have been cut back to a week or less.

Workato review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Very valuable integration tool"

What do you like best?

Workato greatly simplifies the problem of integrating disparate SaaS applications. Without Workato, some of the integrations such as integrating a Slack bot with Jira and Service Now would have taken days. We were able to get it done with Workato within a day.

What do you dislike?

There is a bit of a learning curve initially on how to use the tool.

Recommendations to others considering the product

I don't know of any other integration tool that simplifies the integration of SaaS applications like Workato.

What business problems are you solving with the product? What benefits have you realized?

Our typical use cases revolve around integrating multiple SaaS apps using Workato. We have greatly benefitted from time savings - sometimes to the extent of 90% as compared to having a developer code the same. Workato has pre-built connectors for most of the commonly used SaaS apps, so that saves us a big headache on some complex connection steps such as giving OAuth access through code.

Workato review by Taylor M.
Taylor M.
Validated Reviewer
Verified Current User
Review Source

"Essential for Automation"

What do you like best?

The wide variety of connected apps and ability to customize exactly to my needs

What do you dislike?

There is no app connection for Shipstation.

Recommendations to others considering the product

Browse through the community recipes to get an understanding of how everything works.

What business problems are you solving with the product? What benefits have you realized?

We are able to save a significant amount of time automating wide variety of tasks. This automation removes the potential of human error and let's us customize tasks exactly to our needs

Workato review by Venkat K.
Venkat K.
Validated Reviewer
Review Source

"Simple yet powerful "

What do you like best?

Ease of creating recipies for Integration. Power of creating custom connectors faster.

Time to take to GoLives.

Flexibility and coolness in UI.

What do you dislike?

Need more flexibility on custom connectors.

Recommendations to others considering the product

Great Product features and good customer support. The power of custom connectors will give the flexibility to connect any application of cloud. Pricing is good when compared to other biggies like Mulesoft or Tibco. Exposing the tool to Business User just like other cloud systems is the great thing which is much needed in the cloud world.

What business problems are you solving with the product? What benefits have you realized?

Business Process Integrations both internally and with external customers in the space of QTC.

Workato review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"Great way to connect Salesforce to Eventbrite or Google Sheets"

What do you like best?

Workato makes it pretty easy to connect Salesforce to Eventbrite in a way that is much more useful than Eventbrite's off-the-shelf (free, never updated) connector. Their recipes are easier to maintain than custom code.

What do you dislike?

I'd really like for schema updates that don't effect the recipe to not require me to refresh all the recipes.

Recommendations to others considering the product

The customer support is really outstanding.

What business problems are you solving with the product? What benefits have you realized?

We're bringing in accurate, real-time information about event signups, payments, and attendance. This saves us lots of time in uploading data in batches, and lets our event staff have more accurate data.

Workato review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Must have automation tool for SAAS apps"

What do you like best?

Already in-built integrations using APIs for various SAAS application. Developers just need to know what field to use and can built an integration within few hours or a day. Custom integration that takes days or months can now be done in few hours or a day.

What do you dislike?

Developer need to have good knowledge on API fields of the application to be integrated.

Recommendations to others considering the product

Try it out to decide if it is a good fit or not. for the use case, decide a medium complexity one.

What business problems are you solving with the product? What benefits have you realized?

Service Now and JIRA integration; Deactivating DocuSign accounts.

Workato review by Nicholas C.
Nicholas C.
Validated Reviewer
Verified Current User
Review Source

"Excellent tool for helping automate our business"

What do you like best?

The connection of Xero and Infusionsoft

What do you dislike?

I hired a consultant to help setup more advanced recipes

Recommendations to others considering the product

I feel the product is worthwhile if you need applications to send data to each other, I'd hire an expert to implement more advanced features beyond standard recipes

What business problems are you solving with the product? What benefits have you realized?

parsing data between multiple applications

Workato review by Joydeep K.
Joydeep K.
Validated Reviewer
Review Source

"Stronger team great execution"

What do you like best?

The company has been built by some of the industries most respected and accomplished integration experts. They have relooked at one of the most challenging IT problems and solved it/ addressed it with the latest and most Innovative options available.

What do you dislike?

The recipe is for complex, enterprise use cases are still being developed. The platform has a ton of potential and these are early days. They need a broader install base and adoption that will come with time.

What business problems are you solving with the product? What benefits have you realized?

Enterprise Integration and project based cloud Integration.

Workato review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great for automating the unknown!"

What do you like best?

The product has been great for providing key integrations with services that wouldnt normally interact with one another, which provides a lot of capabilities that you couldnt have otherwise

What do you dislike?

There isn't much I dislike, but understanding how to get up and running at first can be a challenge, but once you understand it is a powerful product

What business problems are you solving with the product? What benefits have you realized?

Workato had been able to help with easing user interactiong with various services such as service-now and salesforce which has increased productivity from the user base

Workato review by Michael K.
Michael K.
Validated Reviewer
Verified Current User
Review Source

"Easy to use out of the box integration"

What do you like best?

Great feature suite and very easy to use intuitive user interface

What do you dislike?

Nothing really, I have no issues with the product

Recommendations to others considering the product

Give it a try, it is very impressive

What business problems are you solving with the product? What benefits have you realized?

We have connected our finance system (Xero) to our Business Intelligence platform

Workato review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Slack and Github Integration"

What do you like best?

It is obvious that a lot of thoughts have been put together to create this product as it was easy for a non-technical person like me to use. I am keen to explore more and maximise the use of this product.

What do you dislike?

It indeed require some learning at the start but once you get it, it will be really useful.

What business problems are you solving with the product? What benefits have you realized?

Internal integration, I was trying to centralize and automate information from Github and other data sources.

Workato review by Jessica P.
Jessica P.
Validated Reviewer
Verified Current User
Review Source

"Great experience, helps with Salesforce on a daily basis"

What do you like best?

They email you everything you need. It has been a breeze with workato.

What do you dislike?

We have had no issues at all. It has been great!

What business problems are you solving with the product? What benefits have you realized?

we were completely on paper and workato has made everything automatic and so easy!

Workato review by Vivek B.
Vivek B.
Validated Reviewer
Verified Current User
Review Source

"Very positive experience"

What do you like best?

Works really well for our complex Integrations and Business needs.Its Easy to use and people who are migrating to new Apps , Workato will be the best to establish a communication between legacy systems and new Apps.

What do you dislike?

Nothing, Still we are in the implementing stage. Overall it was a great experience.

What business problems are you solving with the product? What benefits have you realized?

Integrating and establishing a connection between a two tools. quickly and elegantly connect to the Systems. Product is easy to learn and implement.

Workato review by John G.
John G.
Validated Reviewer
Verified Current User
Review Source

"Great syncing software, even better support"

What do you like best?

I love Workato's support team! They are very responsive and always there to help you out.

What do you dislike?

A little complicated when you first start using the product.

Recommendations to others considering the product

Should have signed up sooner

What business problems are you solving with the product? What benefits have you realized?

Syncing invoices from Quickbooks into SalesForce

Workato review by Julien B.
Julien B.
Validated Reviewer
Review Source

"Workflow & Integration Made Easy"

What do you like best?

Their commitment to solving their customers needs and going out of their way to ensure successful deployment. Workato has a very robust number of integrations making it easy to start automating workflows between different systems.

What do you dislike?

Some of the integrations don't expose the entire service's APIs. The documentation could better in some areas.

What business problems are you solving with the product? What benefits have you realized?

We had a very manual onboarding process which we needed to automate. We developed several workflows incorporating Marketo, Salesforce, and Box.

Workato review by Agency in Information Technology and Services
Agency in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"The easiest way to build integrations and workflows for your business"

What do you like best?

A library of connectors and community recipes that makes it easy to build any type of integration with just point and click.

What do you dislike?

The platform can do a lot & not everything is documented, join their Product Hour to stay up to date.

What business problems are you solving with the product? What benefits have you realized?

Its a boon for end-to-end lead to revenue tracking across Salesforce, Netsuite. It allows the running of marketing campaigns to be based on revenue generated from the campaigns as compared to clicks.

Workato review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great product with excellent support "

What do you like best?

Workato enables you to connect to a LOT of applications! Think Zapier but on steroids. Support is great, lots of materials to learn.

What do you dislike?

Takes a bit of getting used to if your a non tech, but you can get there, support is quality.

Recommendations to others considering the product

Put in some time getting to know what its capable of, watch videos, join web's they do to learn more.

What business problems are you solving with the product? What benefits have you realized?

Efficiency based solutions, connecting data bases to invoicing software.

Workato review by Robi G.
Robi G.
Validated Reviewer
Review Source

"Lead CRM Architect"

What do you like best?

The number of connectors available, and the simplicity / familiarity of the user interface make this a winning combination.

What do you dislike?

I have been using this product for over a year and have not found anything I do not like about the product or the company.

Recommendations to others considering the product

This is a killer product! In the hands of your SAAS administrators system integration takes hours not months.

What business problems are you solving with the product? What benefits have you realized?

Integrating business process that span multiple Salesforce.com instances.

Workato review by User
User
Validated Reviewer
Review Source

"Simple and easy recipes for integrating platforms"

What do you like best?

The ease of use - drag and drop, interface that is easy to understand and that makes sense to people who aren't necessarily as technical. Plus the breadth of recipe options is great! I found several that would work for my purposes

What do you dislike?

It's great for simple and easy integrations but less effective when those integrations require exceptions, customization, etc - but thats not really what its designed for so I can hardly find fault in it

What business problems are you solving with the product? What benefits have you realized?

Simple in-house integration needs for solving workflow issues and making sure our platforms are in sync. We don't really use it for client needs but internally it serves us well.

Workato review by Martin H.
Martin H.
Validated Reviewer
Verified Current User
Review Source

"very easy to use"

What do you like best?

Ease of integration, natural language, powerful engine

What do you dislike?

no global support, hard to do business in Germany

Recommendations to others considering the product

Get experienced integrator

What business problems are you solving with the product? What benefits have you realized?

integrating various cloud solutions like Google docs and Gmal

Workato review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great "

What do you like best?

Workato is easy to use, and it goes deep in integration with Infusionsoft (which is the CRM we use) like nothing I've ever seen

What do you dislike?

nothing really. Sometimes when you integrate several Stripe accounts it gets messy as you have to activate and deactivate accounts.

What business problems are you solving with the product? What benefits have you realized?

We need to get integration between payments and our CRM, and workato is the best tool out there to make that happen.

Workato review by matt e.
matt e.
Validated Reviewer
Verified Current User
Review Source

"Workato"

What do you like best?

The ease of integrating disparate systems

What do you dislike?

Chat window popup every time you log in.

What business problems are you solving with the product? What benefits have you realized?

Systems integration. Improved efficiency in numerous business processes

Workato review by Athanasios S.
Athanasios S.
Validated Reviewer
Review Source

"Great product for third party integrations and automation"

What do you like best?

A large selection of connectors and different recipes.

What do you dislike?

The documentation should be more detailed and provide more examples. Some of the connectors do not fully utilize the third party platforms api's.

What business problems are you solving with the product? What benefits have you realized?

The ability to integrate third party platforms with just a point and click interface. This product allows you to build logic into your recipe which is very beneficial.

Workato review by User
User
Validated Reviewer
Verified Current User
Review Source

"Best customer support!"

What do you like best?

Customer support is very responsive and helpful.

WorkJam where people can build integrations with Workato staff

Many application supported

Slack Bot integration

Awesome sales person

What do you dislike?

using for 5 months and so far nothing to complain.

Recommendations to others considering the product

Integrates w many application on the cloud and on premises.

What business problems are you solving with the product? What benefits have you realized?

We are automating our Cyber Security user training and awareness feedback. Workato has allowed us to integrate various platforms and their respective logs, and in turn assisted us in our ability to paint an entire picture pertaining to the risk posture of a particular user and their respective device(s.)

Workato review by Joanne M.
Joanne M.
Validated Reviewer
Verified Current User
Review Source

"Super software, great service"

What do you like best?

customer support, variety of recipes available

What do you dislike?

there is nothing I dislike about workato

What business problems are you solving with the product? What benefits have you realized?

connection between by software systems

Workato review by User
User
Validated Reviewer
Review Source

"Workato has helped us be able to sync our two CRM's with very minimal issues! We love it!"

What do you like best?

I like the fact that the customer service is very friendly and are willing to help as much as needed!

What do you dislike?

There are still some issues with syncing, not nearly as many as before, which require an additional fee to fix.

What business problems are you solving with the product? What benefits have you realized?

We have two CRMs that are supposed match when auditing our client's accounts. Workato has helped tremendously when making sure payments are syncing to both CRMs when they are applied! It really helps making our audits easier and quicker!

Workato review by Daniel K.
Daniel K.
Validated Reviewer
Verified Current User
Review Source

"Workato is a must have tool"

What do you like best?

This is a must have tool if you use Infusionsoft & Quickbooks

What do you dislike?

The setup is a bit confusing & time consuming.

What business problems are you solving with the product? What benefits have you realized?

Seamless integration between infusionsoft and quickbooks (once it is setup)

Workato review by User in Accounting
User in Accounting
Validated Reviewer
Review Source

" Very powerful software but tricky for beginners"

What do you like best?

Fantastic support is provided by Workato support agents. Very strong customisation so you can tailor to your own organisation’s processes. It can integrate most commonly used platforms.

What do you dislike?

Some apps are missing and it is tricky for automation beginners.

Recommendations to others considering the product

Make sure to utilisation the throng support that Workato offers.

What business problems are you solving with the product? What benefits have you realized?

Essentially Workato was able to highlight deficiencies in our processes and help us move towards automation. This saved us time and money over the long term.

Workato review by Sebastian G.
Sebastian G.
Validated Reviewer
Review Source

"Best product for integrations and automation"

What do you like best?

Fantastic support -- providing technical guidance on streamlining workflows

What do you dislike?

We found a few anomalies when creating recipes, but Workato is always quick to resolve our issues.

Recommendations to others considering the product

Check out the community recipes

What business problems are you solving with the product? What benefits have you realized?

Automating several business processes

Workato review by Administrator in Environmental Services
Administrator in Environmental Services
Validated Reviewer
Verified Current User
Review Source

"Workato has saved us hundreds of man hours"

What do you like best?

It is easily configurable without needing to be a developer

What do you dislike?

After changing the scheduled jobs you have to remap everything

What business problems are you solving with the product? What benefits have you realized?

It has helped us integrate with other systems and streamline our workflows in real time

Workato review by User
User
Validated Reviewer
Verified Current User
Review Source

"Workato improves efficiency "

What do you like best?

Workato really helps to improve my teams efficiency by integrated disparate systems.

What do you dislike?

Some services are missing, and I have to use other services.

What business problems are you solving with the product? What benefits have you realized?

We use it to sync our AP and Finance software systems

Workato review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Easy, extensible integration"

What do you like best?

Worked well for the simple use cases. After trying for few months realized that I can use the service for advanced use cases too.

What do you dislike?

Took a while to figure out how to use HTTP connector. Documentation is sparse.

Recommendations to others considering the product

Start with A to B sync use cases. I found additional uses after the initial success. Now I am considering the product for approval workflows and on-prem data sync use cases.

What business problems are you solving with the product? What benefits have you realized?

DevOps workflow.

Workato review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Helpful Integrations"

What do you like best?

Workato is very user friendly and connects with many apps.

What do you dislike?

Troubleshooting can be a little complicated.

What business problems are you solving with the product? What benefits have you realized?

Our organization has been able to automate several business processes using Workato.

Workato review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Workato helping to automate incident reporting/response"

What do you like best?

Ease of use, ability to ramp up quickly, ability to integrate with disparate systems, including some legacy systems.

What do you dislike?

We've just started down the process and things are going well thus far.

What business problems are you solving with the product? What benefits have you realized?

Ability to report and respond to service issues much quicker and with more accurate information. As we prove it out, will want to expand the usage of Workato into other domains.

Workato review by Consultant in Consumer Goods
Consultant in Consumer Goods
Validated Reviewer
Review Source

"Intelligent Automation"

What do you like best?

This software delivers relevant information and better workflows with AI- powered chatbots.

What do you dislike?

There are no disadvantages to this software that I have observed.

Recommendations to others considering the product

The software features automated error repair and rollback with zero data loss.

What business problems are you solving with the product? What benefits have you realized?

Workato integrates everything for human resources. You can connect all your cloud apps, ground apps, databases, processes, and APIs.

Workato review by User
User
Validated Reviewer
Review Source

"Awesome integration app"

What do you like best?

Workato integrates pretty much all the apps out there to our Okta for SSO seamlessly. It removes the hassle to code for each app, and we just create recipes for them.

What do you dislike?

I haven't found any cons so far. The product is great.

What business problems are you solving with the product? What benefits have you realized?

integrating apps to SSO app we use (Okta)

Workato review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"I've worked with other integration platforms, but Workato takes the cake."

What do you like best?

Workato makes it easy to integrate our applications and allow for seamless operational and security automation.

What do you dislike?

Documentation. It would be great to see more detailed examples.

What business problems are you solving with the product? What benefits have you realized?

We are working to easily integrate multiple vendors and automate our business processes. Workato creates an intuitive way of getting this done.

Workato review by Consultant in Computer Software
Consultant in Computer Software
Validated Reviewer
Verified Current User
Review Source

"New user in proof of concept, very impressed, so far"

What do you like best?

Very easy to use. Setup a simple recipe with no training.

What do you dislike?

There is nothing that I dislike, so far.

Recommendations to others considering the product

I am still in evaluation, but my impression is very good. I would recommend giving it a try.

What business problems are you solving with the product? What benefits have you realized?

Still in POC, but would like to use Workato for the framework for all of the integrations we build.

Workato review by User
User
Validated Reviewer
Review Source

"Workato Works"

What do you like best?

Workato is something we can customize for any of our business uses - it fits into many different platforms.

What do you dislike?

Sometimes the code doesn't quite work, and it takes awhile for support to get back with us.

What business problems are you solving with the product? What benefits have you realized?

Customization for many applications.

Workato review by Administrator
Administrator
Validated Reviewer
Review Source

"integration to QB - super easy!"

What do you like best?

user interface - extremely easy - even for non IT guy like me.

What do you dislike?

very hard to find 3rd party vendors in Israel

What business problems are you solving with the product? What benefits have you realized?

integration from SF to QB. super easy and saves a lot of time to our finance department.

Workato review by Administrator
Administrator
Validated Reviewer
Review Source

"Amazing source "

What do you like best?

They are very helpful and user friendly

What do you dislike?

Nothing. They are a great source and very user friendly. It makes this job so much easier

What business problems are you solving with the product? What benefits have you realized?

workato makes sure everything between salesforce and quickbooks is linking properly

Workato review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Workato "

What do you like best?

Workato is a really good integration tool - you can integrate with slack to automate some of your manual tasks

What do you dislike?

Not very intuitive - still require a minimum knowledge in coding

What business problems are you solving with the product? What benefits have you realized?

Integration

Workato review by Administrator
Administrator
Validated Reviewer
Review Source

"Stored Procedures for the new age"

What do you like best?

Ease of connecting external platforms and threading work flows!

What do you dislike?

Kinda clunky at times but easily understood.

Recommendations to others considering the product

Try it to see if it fits!

What business problems are you solving with the product? What benefits have you realized?

Expedited payments to franchisees via a simplified auditing process.

Learn more about Workato

Workato Videos

Kate from G2 Crowd

Learning about Workato?

I can help.
* We monitor all Workato reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.
Workato
(74)