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Workfront

4.0
(352)

Workfront is a cloud-based Enterprise Work Management solution that helps marketing, IT, and other enterprise teams conquer the chaos of excessive email, redundant status meetings, and disconnected tools.

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Workfront review by Jill B.
Jill B.
Validated Reviewer
Verified Current User
Review Source

"Amazingly Robust Project Management Software"

What do you like best?

The basic project management capabilities, the continuous innovation and adaptations we are able to implement, and how it can become whatever tool you need it to be when you set it up the right way.

What do you dislike?

I miss my old project management software's "start/stop" timer for tracking time, but apparently they are considering adding this to workfront.

Recommendations to others considering the product

Know your systems before you go into implementation. Spend the extra money and time to get your workflow to best translate into the system. This is mandatory to have a good experience. Once it's all set up, the learning curve is manageable, and your homework will be worthwhile.

What business problems are you solving with the product? What benefits have you realized?

I was an end user, and used it to account for my time, track my projects from start to finish, share proofs, get feedback, and communicate with internal clients. Now I am managing the projects for the end users, and it is more robust than I ever knew! I am able to make reports that make my design team's lives easier, their clients lives easier, and with their mobile apps, my sales team's lives easier.

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Workfront review by Jordan C.
Jordan C.
Validated Reviewer
Verified Current User
Review Source

"Workfront is great once you get past the learning curve."

What do you like best?

I like that the entire workflow processes are transparent. This provides my colleagues and me the capability to see what's happening at each step of the process.

What do you dislike?

Like any other enterprise systemt that's customized, there's going to be a learning curve for the comapny. Additionally, there are going to be things that will be implemented that you'll find won't work. Just adapt, update, and it'll be much better.

Recommendations to others considering the product

Provided you're willing to go through the growing pains implementing the product, you shoud absolutely use it. It needs to be customized to your needs and you need to be willing to take the time to make that happen. The workflow tools are great for communication and discussion across teams, but you have to get the steps down correctly.

What business problems are you solving with the product? What benefits have you realized?

We've solved a lot of workflow problems that resulted from legacy systems that were in place. We're seeing greater communication and clarity with our tasks.

What Project Management solution do you use?

Thanks for letting us know!
Workfront review by Sarah S.
Sarah S.
Validated Reviewer
Verified Current User
Review Source

"Workfront is a PM Tool Win"

What do you like best?

The visibility, reporting functionality and accountability of user is what I like most about Workfront. In addition, the support one receives from the company is quite remarkable. I have used several PM tools, but, Workfront surpasses them all in so many facets.

What do you dislike?

There were several things that I didn't care for about Workfront such as once you deleted a file, it was gone forever. Workfront addressed what I dislike and now they are a feature in the tool; thank you Workfront for listening to your customers!

Recommendations to others considering the product

When a company is looking for an amazing PM tool, there are several important benefits that are essential for success of the tool. The reporting functionality was they yes. Other tools had many of the benefits that Workfront offers, however, the reporting was what sold us.

What business problems are you solving with the product? What benefits have you realized?

Efficiency, accuracy and visibility of projects were the initial business problems to be resolved. Within a few months, the Creative team was not just able to resolve the business problem, but able to explore new creative opportunities because we were working more efficiently; BIG WIN!

Workfront review by Vesna N.
Vesna N.
Validated Reviewer
Verified Current User
Review Source

"Workfront totally transformed how we work as a team"

What do you like best?

Weve been with workfront for a few months and have gradually added more modules to our platform. I like how we now have a view over all the work the marketing team is producing, how we have standardised requests from our stakeholders and how we have transformed our sign-off process to be 100% digital through workfront.

What do you dislike?

Not much! We have just added the DAM functionality in the last year and i think there is room for improvement in the the UI there.

Recommendations to others considering the product

Make sure you spend the time getting to know the system and getting it set up to meet your needs. Also take baby steps in introducing others to it. There's so much is=t can do that it might sema bit overwhelming at first. But stick with it - its worth it.

What business problems are you solving with the product? What benefits have you realized?

We needed to standardise how we kept track of campaigns, how we took requests from the business, how we managed sign offs and also standardise campaign processes. While making sure everyone we worked with had full visibility of our work.

Workfront review by Chelsea T.
Chelsea T.
Validated Reviewer
Verified Current User
Review Source

"Workfront is more important to me than Outlook"

What do you like best?

I love the reporting capabilities. I also love the platform itself and the ability to customize it for my team and our needs. Working on a project with team members across functional teams (and even across offices) is no longer a big "to do." Each person knows what is expected of them and the tool creates accountability. It has become one of my "always open" programs, similar to my email.

What do you dislike?

Today? Nothing; the tool and its accompanying mobile app is always improving based on customer recommendations. Originally, the ability to customize was overwhelming, and there was no one "correct" way to build something out. Once I was able to determine my team's needs, this became less of an issue.

What business problems are you solving with the product? What benefits have you realized?

Workfront has provided my department with a way to streamline our request intake, allocate to available resources, and track volume by both functional team and by practice group, which is especially important for our executive leadership to have reports on. We had close to zero processes before Workfront, and reporting on any one thing was a challenge and often included hours of digging through email.

Workfront review by Brandon H.
Brandon H.
Validated Reviewer
Verified Current User
Review Source

"Fantastic for Creative Teams"

What do you like best?

I can't choose just one thing. The integrated proofing tool has been amazing. It allows me to create automated review and approval workflows that my designers can then select for proofing. And the in-tool annotation function is excellent -- it takes any guesswork out of the process altogether. In addition to that, the reporting has been beyond excellent. If you are, in any way, inclined to do so, you can easily create custom reports on virtually any field within Workfront -- including fields that you create in Workfront's custom forms. This function is invaluable.

What do you dislike?

On a particular project, most updates/comments will show up on the main 'updates' tab. The only updates/comments that will not show up are ones that are put directly onto documents or made within the proof tool. This is a very small issue, but one none-the-less.

Recommendations to others considering the product

Don't be intimidated by how robust Workfront is. Even if you don't need all of the functionality that it has to offer now, you may need it in the future. It is extremely scalable.

What business problems are you solving with the product? What benefits have you realized?

Workfront is giving us a uniform way to submit creative requests, gather information to complete projects, manage resources, manage workflow, track statuses, proof deliverables, and report on virtually an infinite number of metrics. Workfront has revolutionized the way that we are receiving project requests and keeping track of our projects.

Workfront review by Jarad M.
Jarad M.
Validated Reviewer
Verified Current User
Review Source

"Easy to use project management software with minor hiccups"

What do you like best?

From a general user perspective it's relatively easy to use and navigate to know what work is assigned to you and the ability to leave comments in tasks as well as in document proofs. The highlight for me is that it integrates with email (Outlook for me) so that I get updates, comments, etc. in my email and can respond via email if I'm remote and don't have access to Workfront.

What do you dislike?

While it's easy to get away with the basics to hobble along, unless you are properly trained by someone in this software prior to using (or have experience with a competitor) you will miss or not understand MUCH of its functionality. I've been using it for almost a year and half, and there are still so many things I'm just now learning. So make sure you're trained properly or else you might have a steep learning curve. Or if you're satisfied with bare minimum use as a contributor and not a PM yourself, then perhaps this isn't as big of a deal.

Also, we've dealt with some annoying downtime and delayed response. We've had almost full workdays where it is "down" and unusable (NOT on a scheduled maintenance day). There have also been days where its update system doesn't notify people for hours after your comment or request, so you have sit in the program and hit refresh constantly if that happens, which can be annoying. It doesn't happen frequently, more like once a quarter.

Recommendations to others considering the product

If you don't have experience using this or a similar product, do some training and research. It's a very complex program with lots of capabilities that are not readily apparent to a first time user.

What business problems are you solving with the product? What benefits have you realized?

Workfront is the software our company uses for project management. Our PMs manage our instance while individual contributors such as myself comment, approve, and do timesheets. We've benefitted from having our projects and timesheets in the same place--it makes it much easier to keep track of hours for our agency.

Workfront review by Brian K.
Brian K.
Validated Reviewer
Verified Current User
Review Source

"Excellent Team Collaboration Platform"

What do you like best?

I work on a team where each of us are separated individually across the united states. Workfront enables us to collectively collaborate on a common project setting individual goals. Project managers can invite users, send out updates and set goals to be marked as complete by individual users. Definitely a AAA+ option for global team project collaborations.

What do you dislike?

Live chat would be nice. Not sure on cost versus RIO but would definitely say this product is worth its weight.

Recommendations to others considering the product

Make use of the built in feature of this product and you will be hard pressed to find it lacking for your needs.

What business problems are you solving with the product? What benefits have you realized?

Unifying multiple team projects across more than one platform. Workfront allows our IT teams in a corporate environment to collaborate and work on individual team goals. Our IT teams are spread across not only the United States but global locations. Workfront enables us to work collaboratively toward common tasks and goals/resolutions.

Workfront review by Tracey M.
Tracey M.
Validated Reviewer
Verified Current User
Review Source

"Potential to make Awesome with good planning. Easy to pick up with CRM background."

What do you like best?

I like that there are visual options you can add to reports and when you are managing resources. It makes it so much easy to see things are a glance. when your busy.

I am new to Workfront but its been easy to pick up with my CRM background and its easy to pick up the Workfront specific things. The learning Ascent environment and webinars really help to understand how and why Workfront does the things it does. This includes there API guide when I do some coding to go pass the standard reporting options.

What do you dislike?

I came in late to the implementation and am seeing that its overwhelming for users to see all the information and the multiple way to do or find things. Mostly for the non-project managers. I am also seeing the long click paths too time consuming for users. At 3 you've lost people. Lucky there are some setup things you can do.

What business problems are you solving with the product? What benefits have you realized?

Transparency between teams and client. Creating a documented trail to follow on the production side for everyone to tap into. Its helping us to define roles more (ie Project manager vs Account Exec etc) Having everything is one place is helping get better metrics and improve timelines.

Workfront review by Tegwyn S.
Tegwyn S.
Validated Reviewer
Verified Current User
Review Source

"Workfront is the most robust project and asset management software I have ever used"

What do you like best?

Creating smart custom forms has really streamlined our job request process and has made capturing initial necessary information so much easier for the marketing dept. Creating custom reports that are available in real time - in a dashboard helps keep workflow transparent and easy to follow. Request queues - routing rules - user access levels help further define user interface.

What do you dislike?

we were under tremendous time crunch upon implementation and roll-out and I do not think we were able to think through proofHQ connection. I find somewhat of a disconnect between the two and often have to try and troubleshoot issues myself.

Recommendations to others considering the product

I highly recommend this product. I would definitely choose to take on the role of a full time administrator as opposed to having more than one person try to work full time and handle admin duties as ir can be overwhelming and time consuming.

What business problems are you solving with the product? What benefits have you realized?

we are able to use same software across several departments for the first time. we are also able to integrate external customers with limited access in order to streamline customer requests to mktg who then determine if job will continue by adding additional smart forms that correspond to specific templates for schedules. very easy to manipulate schedules for those outlayer projects that don't always fit process.

Workfront review by Connie S.
Connie S.
Validated Reviewer
Verified Current User
Review Source

"Marketing Project Management simplified"

What do you like best?

I like the fact that regardless of the process, the tool has the ability to flex for all the divisions of my organization. It does this with integrated project management thought and tools without the end user even realizing that these principles are being applied. When used to its full capacity, your team can be better project managers without even knowing they are project managers.

What do you dislike?

The good is often the bad at the same time. Because of the many capabilities, users can become easily overwhelmed with the functionality. This is easily managed through the creation of templates and training, but it is something to be aware of as you build out your iteration.

Recommendations to others considering the product

Dive in. The system is flexible and the customer community is extremely helpful. I have never experienced a community as awesome as the one that Workfront has created.

What business problems are you solving with the product? What benefits have you realized?

Efficiency, streamlined/inline feedback, annotations of marketing collateral, portfolio optimization and overall increase in better metrix for marketing as it relates to work getting done.

Workfront review by Teale M.
Teale M.
Validated Reviewer
Verified Current User
Review Source

"Workfront to Manage Tech"

What do you like best?

All of it... Resource Planning, Budget Tracking, Schedule templates, Agile queue, support queues, customization, reporting, dashboards. Ease of use and implementation.

What do you dislike?

When I first began using Workfront, I noticed a few quirks, if you will. For instance, dragging and dropping is not as easy as you'd think and Ctrl-Z or Undo doesn't exist in the current functionality.

I'd like to see functionality that tracks when stories are placed into or removed from a sprint. In general, more functionality in the Agile arena would be helpful.

Recommendations to others considering the product

Strong executive support is recommended when a Workfront implementation is being considered. Because of the unlimited power of the tool, non-technical individuals can be easily intimidated when first introduced to the interface.

Always make sure you've outlined the pain points that you're trying to solve so that you can reference them frequently to show the success that implementation of the tool brings to the organization.

What business problems are you solving with the product? What benefits have you realized?

Workfront provides transparency into the work that we do to support our cross-functional teams. Centralized reporting is real-time and reduces PM workload to report status.

Workfront review by Winfield D.
Winfield D.
Validated Reviewer
Verified Current User
Review Source

"Project Management - Workfront"

What do you like best?

-Project visibility across multiple teams - Workfront makes it easy for different groups to work on projects together & provide updates through the system, so all your project information is gathered in one place. The project details page & updates become your one source of truth when tracking why a project became late or who made decisions about certain project aspects.

-Project templates - The ability to create project templates makes opening new projects a breeze & quicker manipulation of due dates

What do you dislike?

-Resource allocation - I think that the process of bulk assigning users to project tasks is a bit clunky, but I still like the feature. It feels awkward having to leave your project, go to a different tab, and navigate through several more clicks to find where to bulk assign all of your project tasks.

Recommendations to others considering the product

Workfront is a great project management tool that is still growing. While it has it's pros and cons & may not be 100% where you want it to be right now, they are always improving the site & listening to what their users want.

What business problems are you solving with the product? What benefits have you realized?

-Creating a standard workflow for our campaigns for all of our marketing managers across multiple regions (US, UK, etc)

-Integrating multiple softwares with Workfront - Having the request queues in WF to kick requests into different programs for other groups has made the campaign workflow/process almost seamless; prior to Workfront, different teams were requiring the same information, but all had different forms to fill out & everything was being captured via email or Skype, so it was hard to keep track of where things were in process

Workfront review by Kelsey M.
Kelsey M.
Validated Reviewer
Verified Current User
Review Source

"Keep Agency Organized and Informed"

What do you like best?

Workfront is great for keeping our agency organized and in constant communication. Because of the forms fields, it allows project creators to input all of the needed information, which limits back and forth between specialists and creators, saving a ton of time.

What do you dislike?

You're limited to time tracking within each task. I would prefer there was an overarching task for time spent doing things outside of specific tasks - such as organizing folders and campaigns. I also would like to see the recommended time eliminated. I feel it pressures employees not to take longer than requested, or if it takes them less time than suggested, that they didn't do the task well enough.

Recommendations to others considering the product

Get a ton of training. The more upfront training and catchup training you can get on the software, the better. It's a great tool, but takes some getting used to and making sure you are using it most efficiently.

What business problems are you solving with the product? What benefits have you realized?

It keeps our many clients projects organized. It limits the amount of back and forth between specialists and project sponsors. Workfront also helps our team members keep track of time spent on specific projects, allowing us to know which clients are taking longer and which employees are tracking a lot of hours and can't take on more new clients.

Workfront review by John M.
John M.
Validated Reviewer
Verified Current User
Review Source

"Useful tool for managing workflows "

What do you like best?

As a content creator in a team that uses Workfront to manage workflows in producing creative, this software helps keep everyone involved on track. I especially like the accountability it brings to individual members. If they are late with a task, or holding up an approval, it's very obvious where the bottlenecks are.

What do you dislike?

The "Tasks" can be confusing. There are parent tasks and child tasks for essentially the same task. This can lead to confusion about where people are supposed to make updates. Updates can very easily get "lost" in this jumble of seemingly redundant tasks.

Recommendations to others considering the product

During your evaluation phase, make sure everyone who will be using it gets a chance to weigh in on their specific needs.

What business problems are you solving with the product? What benefits have you realized?

Streamlining the fulfillment of creative in an in-house agency. It's definitely helped with accountability as everything is tracked in Workfront and available for everyone to see, as opposed to people being able to say they "didn't see an email" and holding up the process.

Workfront review by Steve S.
Steve S.
Validated Reviewer
Verified Current User
Review Source

"Great for projects. Not for support tickets."

What do you like best?

Workfront works well for project management. You can even import a project from a 3rd party like Microsoft Project. Assign tasks and track costs, etc. The interface is simple. You can structure teams with managers and several levels of approvals. It also has a time sheet function that managers can approve weekly that shows exactly how many hours were spend on individual tickets or projects.

What do you dislike?

We have been using it for ticketing. The live status reporting is clunky and tracking is difficult. There isn't a good dashboard to see and identify tickets or projects that are out of scope or past due.

Recommendations to others considering the product

Only use it for project management.

What business problems are you solving with the product? What benefits have you realized?

Cost tracking for projects was the primary purpose of choosing this solution.

Workfront review by Lindsay E. P.
Lindsay E. P.
Validated Reviewer
Verified Current User
Review Source

"Overall great system! "

What do you like best?

I really enjoy the alert email feature within Workfront - if I am tagged in a project and need to take action or review/approve a document, Workfront immediately alerts me via email., which is extremely helpful because I am not living in the system every minute of the day.

What do you dislike?

the "search" component is not very intuititive when I need to reference an old project. It would be helpful if I could search for a project from a specific timeframe and within keywords. When I search for an old project or document today, I will search for the exact name of the document and it will come up at the very bottom of the page, rather being the most relevant at the top.

Recommendations to others considering the product

Great product for project management if you are looking for a tool to use between cross-functional groups within the organization.

What business problems are you solving with the product? What benefits have you realized?

Benefits of the system have included faster turnaround with project completion and an overall increase in project efficiency within the team.

Workfront review by Collin P.
Collin P.
Validated Reviewer
Review Source

"Successful Project Management With Workfront"

What do you like best?

From the advantages of this program I can highlight not only the convenient management of all projects but also the ability to create reports. Thanks to this function, you can evaluate the success of each individual project. The program also allows you to work together on projects in real time.

What do you dislike?

Maybe we worked with the service not such a huge amount of time, but during this time we did not reveal any serious shortcomings. In general, our wishes are more of a recommendation. We think the service can work well without them, but these wishes can improve the work at large. For example, the backup in multiple locations could become well the additional option of the service.

Recommendations to others considering the product

I can recommend Workfront to companies that want to streamline work processes, manage to pass projects on time and do it qualitatively. The program allows you to configure panels, create filters and manage from one interface all tasks, resources and time. The program integrates with other services necessary for the fulfillment of project tasks.

What business problems are you solving with the product? What benefits have you realized?

Using Workfront we can manage and monitor all current projects at any stage. Each manager can evaluate the success and progress of their projects. Workfront provides an opportunity to streamline workflows, prioritize tasks and perform all on time.

Workfront review by Administrator in Education Management
Administrator in Education Management
Validated Reviewer
Verified Current User
Review Source

"Helps with organization and efficiency"

What do you like best?

I love that each project is its own separate link yet you can display them altogether or by portfolio. Helps our team keep organized regarding all of our business units, keeps track of creative team projects that span across multiple different brands and business units.

What do you dislike?

There is no good calendar view, really hard to see exactly what's coming up this week. I wish we could see all of the projects that we needed to complete that week. If I pull a report it only lets me see tasks, which is helpful but not as helpful as it could be if it were project based or gantt-based.

Recommendations to others considering the product

They don't respond quickly, if at all, to customer service emails. Pretty deplorable.

What business problems are you solving with the product? What benefits have you realized?

We're able to track time and assign tasks to individuals to keep our email clutter down and hold everyone accountable. We've been on time with our projects far better than before using.

Workfront review by Daniel J.
Daniel J.
Validated Reviewer
Verified Current User
Review Source

"Workfront Project Management"

What do you like best?

Workfront is a great tool for project management tool that has been critical in completing several big projects efficiently and on time. It has a very wide feature set for tracking progress, prioritizing tasks and projects, and collaborating with other team members. While a little daunting at first, with great support and help, it became completely essential to getting our projects done.

What do you dislike?

The interface is a little hard to grasp at first, but they have great training and support to help new users. Once you learn how to use it, the power and flexibility make up for the initial learning curve.

Recommendations to others considering the product

Give it a shot. It has definitely helped us in our project management, so I would say give them a call and check out their demo to see if it will meet your company's needs.

What business problems are you solving with the product? What benefits have you realized?

Workfront has been a crucial part of helping us stay organized and on time with big projects that have a lot of moving pieces and due dates. It really helps us prioritize tasks and commit to due dates while making it easy to stick to those dates.

Workfront review by Jacquelyn W.
Jacquelyn W.
Validated Reviewer
Verified Current User
Review Source

"Workfront for Organizing Projects"

What do you like best?

Workfront does a great job of giving you the flexibility to build out projects and set tasks to remind you of the necessary steps within the project. It's excellent to use in a team environment, where each team member can mark where they are in the process and everyone has an overall view of the project as a whole and what stage it is in.

What do you dislike?

Sometimes the programs can have some limitations, such as not allowing you to rename certain titles or columns, etc. There are a lot of ways to use Workfront, so the flexibility can also be a bit overwhelming at times.

What business problems are you solving with the product? What benefits have you realized?

Solving problems surrounding large projects with multiple people working on them and finding a way to provide reports to leadership about the progress of projects.

Workfront review by Lauran H.
Lauran H.
Validated Reviewer
Verified Current User
Review Source

"Not the right fit for our creative team..."

What do you like best?

I acknowledge that Workfront has powerful features and can be highly customized; however, if your dev team lacks the available time to make the changes necessary there are other solutions more "creative/production team" friendly straight out of the box.

What do you dislike?

Workfront's out-of-the-box interface is complex and clunky. Far too many layers and features for most mid-sized creative teams. It definitely requires admin oversight (as most process solutions do), but the education load on our admins seems much heavier with this product than with products like Podio or Alfresco. I believe that Workfront lends itself best to process-heavy/task-based projects. It is not the best solution for highly collaborative, content creation teams.

Recommendations to others considering the product

As with any project/process management software, invest time on the front end to fully research your organizational needs. One downfall in our implementation of this product was accounting for individual team needs and not evaluating how team would collaborate with each other across the platform. If the process you are trying to manage is highly linear this might be the solution for you. If your needs are non-linear and highly collaborative, I recommend exploring other products created for your industry.

What business problems are you solving with the product? What benefits have you realized?

Workfront is currently being used by our IT and Video Production teams to manage their projects and workflows. It seems to be the best fit for the IT team. The Video Production team needed to track their equipment, human resources, travel/time spent and Workfront allows them to add those layers to their overall project management. However, any time these teams need others within the organization to contribute to a project the process is cumbersome. With so many layers to a project all users (except the most advanced) seem to become easily lost in the interface.

Workfront review by Michael S.
Michael S.
Validated Reviewer
Review Source

"Put a ring on it. "

What do you like best?

I have implemented Workfront several times and this is what I continue to find value in: The customization around building custom data, custom forms, custom reports/dashboards, layout templates, etc means that you have a lot of control with how your users interact with the system. Also, their development team listens to customers and implements new features accordingly. If you are exhausted from jumping from one tool to another, Workfront is a great investment for medium to large organizations.

What do you dislike?

From my experience, Workfront sells itself as a solution to a problem that it does not solve: Aligning small teams with the organization. In other words, if this is supposed to be the selling point for why a small team should ditch their current favorite small team tool (trello, asana, basecamp, jira, etc) I don't think WF ever pays off for these small teams like their old tool did. to the small team inside a large organization, It ends up feeling more like meeting organizational policy compliance rather than more efficient collaboration.

Recommendations to others considering the product

If your a startup, either use WF for everything or not at all, and hire a Web developer part-time to assist with integrations.

If you are a medium to large organization and are bought into Salesforce, Workday, and other Saas solutions, this is a no brainer.

What business problems are you solving with the product? What benefits have you realized?

Workfront is the open arena where PM's and project teams can coordinate strategies across business units.

I think Workfront's sweet spot is strategic initiative management.

Workfront review by Kurt O.
Kurt O.
Validated Reviewer
Review Source

"A scalable, highly flexible work management platform that also scores high on ease of use"

What do you like best?

The flexibility and expandability; the custom forms and fields allow Workfront to be easily customized for the way your organization works. For end users, the interface, when setup appropriately allows them to get to what they need quickly and easily.

What do you dislike?

The flexibility and scalability is both a blessing and a curse during configuration and setup. There are 5 or 6 different ways of achieving the same goal in Workfront. Deployments must be made with patience and rigor in mind.

Workfront also assumes a strong project management background as part of their configuration and implementation process. We came into it without much experience here, so the learning curve was intense.

What business problems are you solving with the product? What benefits have you realized?

Creative talent asset management and visibility. Before Workfront, we could not accurately track the creative value put towards projects, and therefore billing for that value was a wild guess. Now we have real-time visibility into costs v. revenue that we can share with the sales org, so they can track creative ROI along with all other products and services.

Workfront review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Workfront Works, but needs team buy-in"

What do you like best?

Workfront has tremendous project management capabilities, from storage and organization of documents to in-browser editing functionality, not to mention it's core functionality as a tremendous organization-wide ticketing system and project management tool.

What do you dislike?

This isn't something you can use by yourself. This is a whole-team kind of product. It requires buy-in not only from your department for task management (giving, say, your workfront administrator a clear view of who has capacity, who is slammed, etc.) but also from outside your department, for everyone else who is in a client role using the product as a ticketing system to submit requests.

Recommendations to others considering the product

Workfront is a strong product with fantastic features, but do not trick yourself into thinking that you can use it appropriately without complete organization-wide buy-in. Put together a plan (and feel free to use WorkFront resources to do so) to get buy-in from everyone else. That will make it a dream software to use.

What business problems are you solving with the product? What benefits have you realized?

We use workfront for a team of 50+ communication/design/editing/web professionals for task and project management, and as an organization-wide ticketing system where our colleagues/clients can submit work to us, our administrator can assign it appropriately, and we can manage the project from beginning to end, all within the workfront system without a single email sent or product storage platform (like dropbox) used.

Workfront review by Administrator in Banking
Administrator in Banking
Validated Reviewer
Verified Current User
Review Source

"WorkFront can turn an unorganized team/company into a well oiled machine"

What do you like best?

I would say it's a 3-way tie between how easy it is to build and update custom forms, updating project timelines and building reports/dashboards. Before my team started using WorkFront, we had to use 3 different systems to get a single project started because there was no central place to house all the information and capture what the details were for an update to our website. Since moving to WF in 2014, i cannot think of using another system.

As a project coordinator i'm responsible for reviewing project request submissions, then converting them into projects and building timelines around all the deliverables and due dates. I can honestly say the system is easy to learn and intuitive to use. I can build timelines in mere minutes, assign out tasks to team members, build a report or dashboard of project requests stats for my manager, post an update on where the project stands, etc. The list goes on and on. It takes a universal design seen a lot on social media platforms and uses it as a skeleton for how easy the system is to learn and use. Most changes or updates can be made in seconds and helps keep everyone organized with their plate of work.

What do you dislike?

I heavily dislike how WF as a company seems to spend their time updating parts of the site that my team does not use on a regular basis, or on things that nobody was asking for. Case in point, they just released a system update to include emojis in the update section of a project. This is an unnecessary update that nobody was clamoring for, and when it was pushed live it broke other things on the site my team uses on a regular basis. So as a company they need to focus on making updates to more important things that need to be worked on.

Recommendations to others considering the product

i would recommend lots and lots of training before throwing your users into the deep end of the pool to use the system. It's easy to learn and very straightforward, but i will admit it takes a bit to get use to how everything works. So take as much time using and practicing using the system before implementing it throughout your organization.

What business problems are you solving with the product? What benefits have you realized?

As I mentioned before, before my team started using WorkFront, we had to use 3 different systems to get a single project started because there was no central place to house all the information and capture what the details were for an update to our website. Now we have a central intake system that houses all our requests, and makes it easy to review, convert and assign our to the appropriate team members to make the updates and push live to our site.

Workfront review by Brodie W.
Brodie W.
Validated Reviewer
Verified Current User
Review Source

"Workfront solution"

What do you like best?

We have consolidated all project effort internally to workfront. It is great seeing time use and what projects are being supported. Probably the best feature is reporting and dashboards. You can pull data anyway you like depending on your role. Nothing limits your imagination.

Last, they have a great training program. As long as you want to be involved, you can take advantage of their online classes.

They also have online or live classes, either work. When I don't know something, I jump on a class, search their knowledge bank the add to our own wiki.

What do you dislike?

It is limited how you integrate with support tools for handling customer escalations. Also, if you don't work within their model, it is harder to use.

After our initial implementation, they could have done a better job of helping us engage our employees. Since the system isn't "fool-proof", we could have used more tips. I think user groups would have helped more.

Recommendations to others considering the product

Fully understand how you do business, prioritize what you need most before moving forward.

What business problems are you solving with the product? What benefits have you realized?

We used to utilize 4 different systems to manage projects, status, time tracking, etc. It is nice to manage things in one place.

Another nice save "solve" was the use of custom data. We are no limited so we were able to save time and storage by using custom data to track information that ties to our customer projects. Very useful when consolidating systems.

Workfront review by User
User
Validated Reviewer
Verified Current User
Review Source

"It is a good software for a company that wants to fully commit to using a work management system."

What do you like best?

I like the potential power of it, the ability to be able to track vendor work hours, share files outside the company with creatives, etc. I also like the ability to share large files and the versioning capabilities.

What do you dislike?

We inherited a legacy instance of the software, and with it were a lot of "bloat" content programmed into it. Had we had more resources and/or budget to hire workfront's consultants to clean it all up, we would have done that. However, for various reasons, we have not been able to do that, so our instance is a bit clunky.

Recommendations to others considering the product

Make sure you plan out what you are going to want to use workfront for. Don't just jump into it because you may regret that approach. If you implement it with a methodical approach, getting all the necessary stakeholders involved from the beginning, you'll have a more successful deployment of the software.

What business problems are you solving with the product? What benefits have you realized?

Marcom and Digital Marketing and Product Marketing workflows, etc.

Workfront review by Alison S.
Alison S.
Validated Reviewer
Verified Current User
Review Source

"Not a fan at first, but now can't live without it"

What do you like best?

Workfront is a great way to organize the entire foundation. We have 50+ employees and a lot going on at one. It's been a great way to filter requests and see how many requests each department is getting during the year. I like that I'm able to assign those I manage to tasks and all of the information is inputted into the task vs. sending even more emails back and forth. It's been a great way for our team to utilize emails for outside support instead of internal communications.

What do you dislike?

Because we do have so many requests coming in, on occasion they get lost in the shuffle. We also have projects that get forgotten about an update has not been made or if some information is still sent through email but also in WorkdFront. It took a while for me to adapt, and I wasn't a huge fan of the change, but now that I know how to work it, I could not imagine work without it.

Recommendations to others considering the product

It's a great tool and we have one person dedicated to setting people up in Workfront and teaching us how to use it along the way. I would recommend having someone just oversee WF content for this program to be successful.

What business problems are you solving with the product? What benefits have you realized?

We sent A LOT of emails before getting WorkFront. Projects were all over the place, we didn't know who the real owner was and things fell through the cracks. With WorkFront, we are able to see where the project is being held up, who the contact person is and create a schedule everyone can work with.

Workfront review by Maryland T.
Maryland T.
Validated Reviewer
Review Source

"Workfront helps you get your work done and keeps your team working together!"

What do you like best?

I like that Workfront is cloud based and very easy to use. Workfront provides collaboration on projects which is critical to a projects success. Workfront gives everyone high level visibility in their projects down to the smallest detail. No more spreadsheets for me!

Before purchasing Workfront, I reviewed about ten project management systems and Workfront was the only project management tool that could do what we needed. Very easy to use and the customer service & support is excellent. I use the reporting on a daily basis to give an overview of all project timelines so that they stay on schedule and meet the production completion date.

What do you dislike?

I really have nothing that I dislike about Workfront. They are improving the application throughout the year with maintenance updates and system upgrades. You also have an opportunity to submit a product idea to Workfront, once reviewed it could be implemented in their next upgrade.

Recommendations to others considering the product

Know how many users you will have and discuss with your consultant about the access levels for each user. Also have your workflow structure documented to review with your consultant. Give all users a deadline for going through all training to make sure everyone is trained before they begin using Workfront in the production environment.

What business problems are you solving with the product? What benefits have you realized?

With Workfront we are able to minimize meetings and internal email. Workfront allows us to communicate within the project so that we have an audit trail of the project. It has allowed us to bring all of the teams closer together to help with approvals and the completion of the projects. No more missed deadlines. The benefit that I have realized is we have cut our meetings by 50% and with the reporting part of Workfront we are able to keep to our deadlines and prioritize the projects better.

Workfront review by Rachel C.
Rachel C.
Validated Reviewer
Verified Current User
Review Source

"Great software that keeps me on track"

What do you like best?

I use Workfront every day at my job. It's a versatile tool that has a lot of great features. We use it for project management: assigning due dates, collaborating on tasks, keeping track of time, etc. You can easily view reports that show how much time specific types of tasks took, which helps with managing operations efficiently. Workfront also notifies you each time you are tagged by a coworker or a pending task becomes available to work on.

What do you dislike?

The email notifications can get overwhelming. I had to set up a filter in Outlook to move the majority of the Workfront notifications to a folder automatically just to keep them from cluttering up my inbox.

Recommendations to others considering the product

If you're a mid-sized business, you'll probably want to hire someone to manage Workfront for your team. Setting up the templates, creating new tasks, monitoring reports, etc. can be a full-time job depending on how you're going to use the software.

What business problems are you solving with the product? What benefits have you realized?

Without Workfront, we'd have a very difficult time keeping track of needed projects and tasks. Workfront keeps my business running smoothly and efficiently.

Workfront review by User in Retail
User in Retail
Validated Reviewer
Verified Current User
Review Source

"It's a decent program - but definitely requires knowledge to set up properly"

What do you like best?

The ability to make project updates and status to the project via the desktop or mobile app is super nice feature. It's also nice that you're able to communicate in the program.

What do you dislike?

The steps around setting up new templates or reports. There is a lot of manual data you need to pull - but it's a breeze once it's properly set up.

Recommendations to others considering the product

Ensure that it's the right program for you based on how your organization is set up. If you're looking for something to manage quick turn projects and web issues - workfront definitely is a great tool! If you want to track time, Workfront is a great tool. If you're trying to run super, detailed reports re: statistics of a project, how the creative/deliverables performed and utilize the tool for outside vendors and managing the promotional content of day to day changes and trafficking media - then Workfront, may not be the best tool to utilize.

What business problems are you solving with the product? What benefits have you realized?

Workfront allows us to easily track the progress of projects and keep a detailed archive of all the deliverables. We've benefitted from Workfront via it's nice, uniquely crafted project reports that outline key milestones, time spent and deliverables.

Workfront review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"A Powerful yet Flawed Experience"

What do you like best?

Hands down the best feature is proofHQ. This tool helps our creative team get feedback from stakeholders much more easily than emailing several people in a chain. There are also seemingly endless permutations of reports you can generate of various goings-on in the site - it takes quite a bit of training and playing around to get competent at that, though

What do you dislike?

Forever and always, no matter how much training and goading you give of teams, no one outside of your direct team will likely mark their tasks as 'complete', which messes up the timelines of projects in the system, and you end up spending hours a week just making the projects 'accurate.'

Also, the software tends to be quite buggy and people complain to me often of it not doing things it should be doing. Occasionally you get some very helpful people on the phone, occasionally you get some seriously incompetent customer service reps.

Recommendations to others considering the product

I liken it to an Italian supercar. It's got a hell of a lot of horsepower, but holy god, is it ever temperamental and buggy.

It takes a LOT of training to become an effective admin, which I can say I put in the effort, and that helps my experience a lot. But for my users, they get confused a lot because this is less user friendly to amateurs than it could be.

What business problems are you solving with the product? What benefits have you realized?

Mostly making proofing easier. If brings a lot of pain to my life as well in managing the site. It's honestly a full-time job just to administrate the tool well for a department.

Workfront review by Christina H.
Christina H.
Validated Reviewer
Verified Current User
Review Source

"Perfect for Project Orginization"

What do you like best?

I like the customization that is available to to you so that you can make the software tailored to your needs.

What do you dislike?

There is a lot of info and different parts and pieces to the software. There can be a lot of repetition on your part if you are having to create similar tasks on the same project.

What business problems are you solving with the product? What benefits have you realized?

I am using it to manage projects for clients (which we are using the Portfolio option to manage our clients). We can create a new project under a program and use the tasks under the project to manage and make sure we are accurately billing our client for the time spend.

Workfront review by Shadi M.
Shadi M.
Validated Reviewer
Verified Current User
Review Source

"A pretty dope PM system, with some caveats"

What do you like best?

We've been using Workfront for over a year at work. Initially, it was intended to be a replacement for our project management team. As such, we got really into the weeds with marking our progress on projects and communicating about them exclusively through Workfront and not relying on email.

What do you dislike?

The problem with this is that Workfront sends out a ton of alert emails to your Inbox. You can customize them based on the alerts that are most important to you, but staying on top of a project still requires you to comb through the mountain of emails Workfront sends to get to the ones with comments from other team members and such. It's a little cumbersome.

Recommendations to others considering the product

If you have a full project management team, Workfront may be too feature-rich for your needs. This may or may not be an asset on top of a solid project management foundation.

What business problems are you solving with the product? What benefits have you realized?

We were attempting to solve losing our entire project management team. We realized the benefits of actually having a project management team.

Workfront review by Tiffany S.
Tiffany S.
Validated Reviewer
Verified Current User
Review Source

"Marketing Project Management Automation... At It's Finest!"

What do you like best?

I love the automation features for proofing and approvals, but even better than that is the ability to fully customize the system setup and tailor the experience for different teams, departments, and organizations!

What do you dislike?

This is such a powerful tool, that it can become overwhelming from an adoption and training perspective very quickly. Luckily, with Workfront Ascent (Training Portal), the training portion is easily taken care of. And if you keep your users in mind when building your iteration, you can easily overcome adoption hurdles too.

What business problems are you solving with the product? What benefits have you realized?

Efficiency, efficiency, efficiency! We have gained many efficiencies since using Workfront, from automated reviews and approvals, to reporting and resource management!

Workfront review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Workfront keeps me organized!"

What do you like best?

Our PM uses this to help us get detailed in our project workflow. Individual tasks can be broken down multiple ways, with or without subtasks, and can be put in order of precedence allowing us to know which tasks might be dependent on completion of each part. Overall its easy to log time, make comments, and communicate with cross-campus teams.

What do you dislike?

I don't care for the proofing/documents portion of workfront. Although there are some integration features with other platforms, it's not always easy being able to update revisions, make/see other comments, and overall just seems to be a bit difficult.

Also, once once you post a comment you cannot edit it and have to delete the comment and start over if you've made a mistake.

Recommendations to others considering the product

If you work for a large company this is a great tool! I would highly recommend this for project managers.

What business problems are you solving with the product? What benefits have you realized?

This is really helping keep teams organized and allows us to have a better understanding of capacity across teams.

Workfront review by Mitchell C.
Mitchell C.
Validated Reviewer
Verified Current User
Review Source

"Easily manages the flow of projects and events"

What do you like best?

Workfront is great in that it keeps the whole team aligned on what steps need to be taken, where projects are in development, etc.

What do you dislike?

We have had a couple issues with tasks not notifying people when they are assigned. The problem was resolved pretty quickly though.

Recommendations to others considering the product

I would say if you are struggling to manage the process of producing content, event planning or campaigns this is a great tool to use.

What business problems are you solving with the product? What benefits have you realized?

Instead of wasting time in meetings, we have an easy to navigate platform that can tell anyone on the team where a project is, saving time and providing better transparency

Workfront review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Good, but not great"

What do you like best?

Workfront helps our busy creative team categorize the high volume of work we receive from the rest of the company. Without this tool, it would be a lot more difficult to manage our workload. The reporting functionality is a very useful feature.

What do you dislike?

This system is not user friendly and not very intuitive. It is hard for the average user to drill down to the relevant information or tasks they need without the use of custom reporting or dashboards - something that requires time to build and provide training on. There are multiple ways to do the same actions in the system which makes it hard for users to learn and adopt best practices. A lot of the additional customization requires the ability to make edits using the "Text Mode" coding. Help from Workfront is not readily available without paying extra costs for consulting.

Recommendations to others considering the product

If your team has a good grasp on general project management principles you may have an easier time with adoption.

What business problems are you solving with the product? What benefits have you realized?

Workfront helps us manage the high volume of work our team receives. We are able to pull reporting data from the system on things such as hours and project types to help us with visibility and resource estimates.

Workfront review by Shelley G.
Shelley G.
Validated Reviewer
Verified Current User
Review Source

"Good project & process management"

What do you like best?

I like the ability to enter & share core/basic information about a project, including reference resources and notes.

What do you dislike?

I dislike the search algorithm, which makes it difficult to find specific documents or items within a project.

Recommendations to others considering the product

This must be approached as a complete workflow change. Every single person must be willing to change their personal workflow in order to conform with everyone else.

What business problems are you solving with the product? What benefits have you realized?

Streamlining & organizing our creative projects is the most important way we use Workfront. Some teams are trying to use it for general projects management, such as overall campaign management or even strategy management, but it seems to be most effective at the individual level.

Workfront review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Workfront Review"

What do you like best?

Workfront organizes tasks and project in a few different ways to help ensure that each step is taken care of on time; tasks are grouped by project on the main dashboard, and there is a calendar for tasks due that week. Additionally, notifications are sent when an item is ready to be worked on.

What do you dislike?

Occasionally, notifications for "Work Requests" are not sent. I also wish the updates tab on the main project page would include comments made on each task; when working on several projects (and tasks within each project), it would be helpful to have that information available.

Recommendations to others considering the product

Create project templates that can be easily duplicated to save time.

What business problems are you solving with the product? What benefits have you realized?

Workfront makes it easy to track and communicate progress on each task; you can log time, mark a project as "complete" or "done with my part", update "% complete", ask for approvals, and more. It enables collaboration across our team.

Workfront review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Newer User to Workfront"

What do you like best?

I like that it keeps us connected on what is happening within projects. I like being able to see how well a project is or isn't going. I also like to see where projects are at within completion and the approaching deadlines.

What do you dislike?

It's sometimes hard to find comments or conversations that are taking place within Workfront. I also struggle with locating uploaded documents if I'm not accessing it through a link in an email notification. I'm newer to using Workfront so I am still learning the ropes of Workfront. I am hoping the more I learn about it the easier I will be able to locate conversations/comments and documents without having to track down an email notification from Workfront.

Recommendations to others considering the product

Definitely take the time to dive-in and learn how to use it. Those who like it the most within our organization are the ones who are frequently working within it. Those who do not really care for it are teams or individuals who do not need to constantly be working within Workfront.

What business problems are you solving with the product? What benefits have you realized?

It helps keep everyone connected on multiple projects at once.

Workfront review by User
User
Validated Reviewer
Verified Current User
Review Source

"It works, but it's cumbersome"

What do you like best?

My favorite part of the product is the ease of uploading and retrieving documents tied to a ticket.

What do you dislike?

The project management portion of the product is very cumbersome. I sometimes find myself spending excess time updating and making changes to a project. Being a web-based product, it seems to lag a bit when making changes, especially to a large project. The time estimates/projections for individual tasks of a project is also a little difficult to work with. Additionally, we use Workfront as a ticketing system, I wish it didn't send an email, from my email, to whomever submitted the ticket for every single update or change I make.

What business problems are you solving with the product? What benefits have you realized?

We are using Workfront as a ticketing system for IT and a project management tool within the organization.

Workfront review by iliana c.
iliana c.
Validated Reviewer
Verified Current User
Review Source

"Workfront pros and cons"

What do you like best?

It can be used as an image storage. We are sharing new uploads through the Workfront image storage, works same as DropBox but integrated inside the project management tool.

What do you dislike?

The tool is way too complicated. Multiple "layers" prevent you from clear, transparent, straight forward info/updates exchange. Maybe I've got spoiled by Basecamp, but noticed that 80% of our team is having difficulties in communicating through Workfront. To be on a safe side we are sending emails to each other to confirm that task was received and clear. And it's after 5(!!!) month after we switched from Basecamp to Workfront.

Recommendations to others considering the product

The training Workfront offers online simply is not enough. Your company should invite Live Training Person to the office and schedule multiple sessions in order to clarify all (way to many) raising questions while being introduced to the tool.

What business problems are you solving with the product? What benefits have you realized?

We are working on print and web graphic deliverables. Using Workfront for simple task, same as for the complex ones, where more than 8-10 people involved.

Workfront review by User in Telecommunications
User in Telecommunications
Validated Reviewer
Verified Current User
Review Source

"A deep, twisted maze"

What do you like best?

Workfront is very feature rich, with an extraordinary array of tools, sharing platforms and entries into every aspect of a project. They have certainly left no stone unturned in making this the BMW of project management software platforms.

What do you dislike?

Too complicated, very confusing -- especially for those who don't use it every day. I have to rely on project managers for a lot of help with Workfront, and that shouldn't be the case.

Recommendations to others considering the product

Ask very seriously whether you need this very complex program instead of something more simple and user intuitive, like Base Camp.

What business problems are you solving with the product? What benefits have you realized?

Project management. It has helped centralize project management as our company has grown and expanded to more locations.

Workfront review by User in Financial Services
User in Financial Services
Validated Reviewer
Verified Current User
Review Source

"A project management platform that has frustrated my team for far too long"

What do you like best?

As I've used WorkFront for about three years now, I've come to learn how to use the elements I need to use for my job. I feel like it's a small part of what WorkFront is capable of, but it's become second nature to me. We are actually switching to a different platform and work management system soon, and although I know in the long run it will be good, I've been dreading the learning curve and letting go of what has become familiar with WorkFront.

What do you dislike?

There's no single way to use it. Every team in our company on Workfront has its own system for using it, and if you work on multiple teams, you have to learn how each team uses it uniquely and adapt to their preferences. That can get frustrating quickly, since everyone does everything their own way. There's also no way to know what everyone else on your team is doing, or how much of a workload everyone else has, so when it comes to taking assignments when your workload is light or letting go of some when it gets to be too much, there's no easy way within the program to know who can help you by giving you something to work on or taking something from you.

Recommendations to others considering the product

Really consider your unique needs before jumping into this. It isn't always very intuitive, and it can leave teams frustrated if they don't find a way to systematize processes across the board when it comes to using WorkFront. I would recommend a trial run before you commit to it.

What business problems are you solving with the product? What benefits have you realized?

Project management and organizing all the many steps and key players for any project of any size has been done in WorkFront for a long time across many of our teams. Among individual teams, it's allowed us to keep track of a work and to track a project from beginning to end. It is deadline based, which could be good or bad for you, depending on the nature of your work.

Workfront review by User in Financial Services
User in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Best intentions"

What do you like best?

I like that Workfront has two calendar views. You can see your list of tasks and change the order depending on priority or due date, or you can look at your calendar view to see what your upcoming week(s) looks like. I appreciate that. It helps me stay organized.

What do you dislike?

I don't like how many times you have to click to upload documents. It just seems "heavy." I feel like this could be much more streamlined.

Recommendations to others considering the product

If you work the Kanban method, this probably won't be something you love. It's difficult to get a big picture view of the entire project or scope of work since you only see your specific task. But, that might be what you want! And if so, this is great.

What business problems are you solving with the product? What benefits have you realized?

We use Workfront for our team project management. The marketing team creates tickets, assigns them to us, and we send the completed tickets off to the next team in line. It helps me see what I've done and keep track of my assignments. And I like that I can go back and see what things I've completed in the last month or so.

Workfront review by User
User
Validated Reviewer
Verified Current User
Review Source

"Using Workfront to Approve Communications"

What do you like best?

I like receiving email notifications so I know when an update was posted. Being able to comment like on a social media page can be a helpful way of tracking updates.

What do you dislike?

Navigation can be a bit confusing. Sometimes it's difficult to find what I'm looking for. It's frustrating when I don't have access to see something one of my peers submitted.

Recommendations to others considering the product

This was a helpful hint for me. At first I couldn't figure out how to include comments on a document I uploaded but you have to first submit your request then you can return and add your comments.

What business problems are you solving with the product? What benefits have you realized?

When I need to have a document approved I use Workfront to submit the request. It allows the request to stay organized. Rather than having several unofficial emails back and forth it allows us to better track the request and document the changes.

Workfront review by Alexandra S.
Alexandra S.
Validated Reviewer
Review Source

"Workfront Celanese"

What do you like best?

Reporting and allocations metrics. Projects are managed by a system that standardizes processes. With the use of Workfront we have identified efficiencies, streamlined our processes and met all project deadlines.

What do you dislike?

When trying to onboard new users I've created tools and emails. I'll schedule meetings to answer any questions but will come across issues with comprehension of the platform. The management of duration dates have proven to be a troublesome for project owners. I will always do a "clean up sweep" .

Recommendations to others considering the product

When trying to onboard new users I've created tools and emails. I'll schedule meetings to answer any questions.

What business problems are you solving with the product? What benefits have you realized?

Projects are managed by a system that standardizes processes. With the use of Workfront we have identified efficiencies, streamlined our processes and met all project deadlines.

Workfront review by User
User
Validated Reviewer
Review Source

"Outstanding PPM platform"

What do you like best?

Very comprehensive PPM tool that enables you to manage, comprehend and communicate all the work going on in your organization at a tactical level while also focusing on the big picture/strategic level.

What do you dislike?

Resource management is a bit complicated when trying to forecast assignments before a schedule/budget has been created.

Recommendations to others considering the product

Workfront is an outstanding PPM tool and they have a designed the product to work according to project management industry best practices. I have seen trouble with organizations implementing Workfront when they are trying to do things in an unorthodox manner and they get frustrated that Workfront 'doesn't let them work that way'. Make sure your organization understands the correct principles behind PM/PPM.

What business problems are you solving with the product? What benefits have you realized?

Understanding how well we are executing on projects and also how we we are executing on benefits at the portfolio level. Also, leveraging the scorecards to evaluate project proposals upon intake.

Kate from G2 Crowd

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