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Worldpay

3.6
(12)

Worldpay enables businesses of all sizes to accept payments securely and quickly to help them make the sale.

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Worldpay Reviews

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Showing 13 Worldpay reviews
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Worldpay review by Industry Analyst / Tech Writer in Information Technology and Services
Industry Analyst / Tech Writer in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"WorldPay in non-ecommerce application"

What do you like best?

Initial setup was the thing I liked the most. The documentation on our first steps was pretty straightforward.

What do you dislike?

Well, a lot of small problems were caused by slightly different test environment. After we did a lot of payments through test and we tried prod some things like 3DS didn't work as they should've. Also documentation wasn't quite clear and didn't contain some of the items we needed to make it work with on-site checkouts.

Recommendations to others considering the product

In my opinion price/value ratio is pretty good. Basic setup is also quite simple, but if you are planning to make some more complicated stuff prepare to exchange a lot of emails saying that you've done something wrong and after not making any change it miraculously starts working. It's standard line of defense in their tech dept, but really isn't as bad as it sounds.

What business problems are you solving with the product? What benefits have you realized?

Cashflow that needed to be secured enough against scams that happened quite often.

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Worldpay review by Ezequiel F.
Ezequiel F.
Validated Reviewer
Verified Current User
Review Source

"Very Interesting"

What do you like best?

It accepts a lot of cards and is very easy to use it, totally recommended. It offers support to both, small and large companies.

What do you dislike?

About Worldpay I dislike two things, first it doesn't have so much documentation and demos to try it before. Also their webpage opens pop ups when you want to click on some hyperlink and it's very annoying.

Recommendations to others considering the product

Totally recomended, you found a solid product for a very good price.

What business problems are you solving with the product? What benefits have you realized?

I had to implement electronics payment for some pymes. It works very nice, and for the owner of the business, it results very accessible about the price and easy to learn

What Retail POS solution do you use?

Thanks for letting us know!
Worldpay review by Andrew L.
Andrew L.
Validated Reviewer
Verified Current User
Review Source

"Great customer service, robust API"

What do you like best?

I liked the ease of use in working with the API. It was easier than working with the PayPal Pro API.

What do you dislike?

When I used the product, the admin interface was a little clunky, but it looks like they've redone it recently.

What business problems are you solving with the product? What benefits have you realized?

We needed to be PCI compliant and process orders on our side by sending them to a PCI Compliant 3rd party service. Worldpay did that for us better than Paypal Pro.

Worldpay review by James C.
James C.
Validated Reviewer
Verified Current User
Review Source

"Nothing groundbreaking about WorldPay - more or less what you'd expect from a Bank"

What do you like best?

WorldPay is available in New Zealand and integrates with ChargeBee (for subscription billing). This is pretty much the only reason I went with WorldPay.

If you're operating in another country though, you're probably better off going with someone like BrainTree or Stripe, since they'll be heaps cheaper and easier to setup. WorldPay were thorough and professional and their service is reliable... but then you could probably say the same for pretty much any of the payment providers.

What do you dislike?

The application process took forever (from start to finish, around 4 months). Don't expect to be up and running very quickly with these guys. They'll need documentation supporting the fact that your grandmother had a cat in 1972 and various other details that you might not see the relevance of (OK, maybe not the cat... but you get the idea).

I also didn't much appreciate the fact that I had to pay, just to make an application to become a WorldPay merchant (something in the order of NZ$480)... but that appears to be standard down under. SwipeHQ also charged me NZ$100 to make an application with them... after which they lost the copy of my passport no fewer than 3 times (the 4th time they asked me for it I gave up on them)... so I guess to WorldPay's credit, at least they came through in the end.

Recommendations to others considering the product

Use them if you have to...

What business problems are you solving with the product? What benefits have you realized?

My circumstances were a bit particular. I wanted a solution to charge customers for a New Zealand based SaaS company. So that I didn't have to write the code to do all the subscription management myself, I used ChargeBee and quite literally the only Payment Gateway in New Zealand that ChargeBee supported (at least when I set up early 2014) was WorldPay...

Worldpay review by David A.
David A.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"A great tool used by many clients!"

What do you like best?

Worldpay offers a good value payment gateway solution for many of our eCommerce customers using NetSuite and other platforms also. It is a modern retail ready platform.

What do you dislike?

The lack of integration to modern payment portals such as paypal and paypal business.

Recommendations to others considering the product

Always look at the volume related cost structure for any payment gateway provider, along with fixed costs and transactional costs/percentages. There are plenty of choices out there and you need to pick the correct solution to grow with you.

What business problems are you solving with the product? What benefits have you realized?

Full integration and communication from eCommerce through to NetSuite ERP.

Worldpay review by Charles S.
Charles S.
Validated Reviewer
Verified Current User
Review Source

"Pleasant"

What do you like best?

The fact that I can accept payment from various cards globally.

What do you dislike?

Setting up a new account. The requirements and the process are a bit tasking

Recommendations to others considering the product

Make it easier to create accounts and begin using from the word go.

What business problems are you solving with the product? What benefits have you realized?

A multi-nation, multi-language store catering for one product in multiple translation with local prices in each nation.

Worldpay review by Neil D.
Neil D.
Validated Reviewer
Verified Current User
Review Source

"Easy to use payment system"

What do you like best?

The integration of the system for websales

What do you dislike?

The GUI could be a little more modern and would lead to increased customer trust

Recommendations to others considering the product

It's a handy system that can be used in a variety of ways

What business problems are you solving with the product? What benefits have you realized?

The system has enabled us to take payments in a variety of methods

Worldpay review by Nick W.
Nick W.
Validated Reviewer
Verified Current User
Review Source

"Fair Payment Gateway to use"

What do you like best?

WorldPay is probably one of the best payment gateway that people can trust in term of security.

What do you dislike?

The lack of official web plugin in popular ecommerce platform makes it less competitive than others

What business problems are you solving with the product? What benefits have you realized?

Built ecommerce website with Worldpay payment gateway.

Worldpay review by Bilali H.
Bilali H.
Validated Reviewer
Verified Current User
Review Source

"best solution to electronic payments"

What do you like best?

The simplicity of the software process when paying.

What do you dislike?

not very responsive needs some more tweaking

Recommendations to others considering the product

Worldpay is one of the simplest and ease use payment softwares have ever used.

What business problems are you solving with the product? What benefits have you realized?

Online Payment solutions in e-commerce kenya.

Worldpay review by Abdelkhalek T.
Abdelkhalek T.
Validated Reviewer
Verified Current User
Review Source

"G2 Fan"

What do you like best?

Setup and documentations are so much easy to understand .

What do you dislike?

The process of sign up is a little bit anoying

What business problems are you solving with the product? What benefits have you realized?

the variety of payments methods .

Worldpay review by Agency in Computer Software
Agency in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Solid service, easy integration."

What do you like best?

Good documentation, clear examples and demos. Used for many years without requiring any support.

What do you dislike?

API not as great as Stripe or Braintree. Feels like it needs an bit of an update.

Recommendations to others considering the product

Sign up and get testing to see if you like it.

What business problems are you solving with the product? What benefits have you realized?

Payment solutions for out clients. Works with many currencies, pretty seamless, which clients like.

Worldpay review by User in Graphic Design
User in Graphic Design
Validated Reviewer
Verified Current User
Review Source

"Great Product"

What do you like best?

The way it integrates into existing systems

What do you dislike?

The GUI needs updating to become more modern

Recommendations to others considering the product

Give it a go, you've got nothing to lose!

What business problems are you solving with the product? What benefits have you realized?

Taking Payments

Worldpay review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Great product offering, especially for larger businesses"

What do you like best?

The number of different products offered for large businesses.

What do you dislike?

No focus on special products/prices for startups.

Recommendations to others considering the product

Figure out what kind of product you need first. The names can be misleading.

What business problems are you solving with the product? What benefits have you realized?

Getting payment processing working for my website.

Kate from G2 Crowd

Learning about Worldpay?

I can help.
* We monitor all Worldpay reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.