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WP Digital E-Signature

2.5
(4)

WP Digital eSignature transforms any WordPress website into a secure, legally binding and customizable document signing application (but without the monthly fees).

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WP Digital E-Signature Reviews

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WP Digital E-Signature review by User in Media Production
User in Media Production
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Verified Current User
Review Source

"Insecure - Revealed Private Documents"

What do you like best?

The plugin makes the process of creating and signing contracts quick and easy. The plugin functions well and is easy to setup.

What do you dislike?

The plugin allows the upload of files as part of one of the core extensions when purchasing the higher end plans. Initially this seemed to work as expected, however it came to our attention that when uploading files with a contract, the plugin was storing private files in a public uploads directory. This poses a massive security risk as these files are not only publicly viewable but also indexed by major search engines such as Google.

When contacting support about the matter they were slow to respond and did not provide a solution. As of writing this review, they have yet to fix the underlying cause.

Recommendations to others considering the product

Review your security and your needs. If you are doing basic contract signing this plugin should work for you, however if you need to upload files or have personal information e.g. drivers licenses uploaded to contracts look elsewhere until the security flaw is addressed.

What business problems are you solving with the product? What benefits have you realized?

The process of collecting and signing documents has been greatly streamlined and reduced using WP E-Signature

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WP Digital E-Signature review by Agency in Information Technology and Services
Agency in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Insecure File Management - Poor Customer Service"

What do you like best?

The plugin makes creating contracts quick and easy, it is somewhat easy to use and allows for some automation with Woocommerce which is great!

What do you dislike?

The plugin has a file upload field as part of one of the core extensions when buying the upper tier version, however when uploading files via a contract, it stores those files in the public uploads directory exposing those files to search engine bots and creating a huge security risk for business that use those upload fields to collect proof of ID.

When contacting support about the matter they acknowledged the complaint but didn't respond satisfactorily, particularly when we advised them they should be contacting all plugin owners to notify them of the security flaw. They also deleted posts on their Facebook page alerting them to this.

The plugin has the ability to generate contracts when checking out with Woocommerce, while this is great, the user experience of this is dismal as it doesn't allow for users to sign the contract at a later date, when signing the contract it doesn't always successfully redirect to the complete/thank you page and this area needs improvement.

The plugin allows for custom shortcodes in the text editor, however some of the variables that the plugin generates such as "order id" don't pass through to the shortcodes involving some custom modifications to the plugin to allow it to work.

Recommendations to others considering the product

Do your research, this plugin has lots of nice features, although it isn't necessarily the best solution for everyone. While it is cheaper given its one time annual fee, it may not have all the security and customisation features you require.

This plugin would work better for users who aren't programmers as it doesn't require programming to get started, but for those users looking for customisation and flexibility, an API based signing solution may be best.

What business problems are you solving with the product? What benefits have you realized?

WP E-signature has greatly reduced the manual time involved in creating hire contracts and agreements which is exactly what we wanted.

What E-Signature solution do you use?

Thanks for letting us know!
WP Digital E-Signature review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Perfect fit for my needs"

What do you like best?

I use WP Digital E-Signature for integration with Sprout Invoicing. It works great. Before an estimate is accepted I have clients sign a document. They are then auto-redirected back to the estimate.

What do you dislike?

I haven't found much of anything I dislike. The dropbox sync feature has never worked, but I feel that is likely user-error.

What business problems are you solving with the product? What benefits have you realized?

It's a great way for me to collect signatures on my licensing agreements before a client accepts an estimate. I'm using it in conjunction with Sprout Invoicing.

WP Digital E-Signature review by Mark M.
Mark M.
Validated Reviewer
Verified Current User
Review Source

"Every feature you need plus only a one time fee!"

What do you like best?

Price point! They offer the best features for just a one time fee.. drastically reducing our costs.

What do you dislike?

I would like to see more api integrations but this product fits the bill.

Recommendations to others considering the product

If you want a cost effective solution for high volume signatures this is the ticket..

What business problems are you solving with the product? What benefits have you realized?

We need waivers signed for every customer.. this gets it done fast and easy.

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