What do you like best?
There is a lot to like about WPEngine, but I think their support team is the best. They are friendly, knowledgeable, quick, and thorough. They take the time to help but also to make sure I understand the technical aspects of the issue at hand. Their security is top notch, too. In the years we've been hosting with them, we've never had any hacks, breaches, or any security issues.
What do you dislike?
There really isn't much of anything to dislike. I do wish they had some better entry-level pricing options, but other than that, I can't complain about the quality of service.
Recommendations to others considering the product
This space is pretty crowded. There are good options from Flywheel, Pagely, Kinsta, and others. WPEngine sits at the intersection of good pricing with good features, making it a great value when compared with the others.
What business problems are you solving with the product? What benefits have you realized?
WPEngine keeps me from worrying about the security of my website. Their support staff keeps me from spending unnecessary time troubleshooting issues. Website uptime is exceptional.