What do you like best?
It's better than Trello in that it helped us scale as our professional services organization grew. Frequently we have 5-15 new projects each day, and that's a lot of data that we need to track. With Wrike's customization, we've created a flow that works for our team.
What do you dislike?
It's SUPER LAGGY now that we have so many projects in the system. Sometimes I need to wait 4-5 seconds for a page to load when I click on a task. Moving from project to project or task to task is very slow because doing so often opens up the sidebar of ALL of the projects (even Completed ones!). I need to close up the tabs on all of the projects every single time, just to get Wrike to move faster.
Recommendations to others considering the product
Make sure to ask a ton of questions when the Wrike Team goes to your campus and does a training. Spend a lot of time learning Wrike, because it'll hurt your team and department later when there are certain people who don't know how to use it, or who aren't comfortable making a switch to it.
What business problems are you solving with the product? What benefits have you realized?
Wrike provides us with a ton of data. We use this data to measure the efficiency of our Research and Project Management Team. We live in Wrike every day, and we can pull daily, weekly, monthly, or customized reports which allow our managers to determine team and department workload.