What do you like best?
The drag-and-drop interface is intuitive and easy to use. There is also a two clean displays: sitemap view or content view.
What do you dislike?
It is really only a useful tool if you go with one of the paid plans. Otherwise, it would be just as easy to go with a free add-on for Google Docs.
Recommendations to others considering the product
If you regularly provide website content development services, this is a great subscription-based tool to manage, share, and collaborate on your work.
What business problems are you solving with the product? What benefits have you realized?
Seeking a way to develop a sharable and collaborative site map for a website development project with a nonprofit client. After signing up for a free account and creating the site map structure, I realized that the key features I was looking for came with a paid account. My company does do projects like this often enough to justify a paid account. For companies or individual consultants who do more extensive work with orgs on content development or website redesigns, I think WriteMaps would be a great tool to share and collaborate on content.