What do you like best?
I was a new systems admin for a company that had been using XMediusFAX on premises for years. They were on an older version, but had recently migrated to Office 365 and were trying to move other services to the cloud. XMedius worked with me to get us to the newest version quickly and painlessly, then helped us transition our services to new hardware. No issues, and no problems!
What do you dislike?
I haven't had any problems with XMedius at all. We are happy with their services and support.
Recommendations to others considering the product
Please avail yourself of their support when setting up and getting started. They know their product very well!
What business problems are you solving with the product? What benefits have you realized?
We have many customers that still use FAX as a primary means of receiving invoices. We were able to set up automated invoice emails through our system, and the customers that have fax numbers instead of email addresses, XMedius makes it easy to send to them from the same systems! And inbound faxing, they make it easy to take them and move them to the correct user based on DID or extension. Once it is set up we never have to touch it. Also, reporting is easy through XMediusFAX.