What do you like best?
Price - Yellowfin offers serious bang-for-buck
Collaboration - Yellowfin contains collaborative features found in no other BI tool.
User Interface - This easily has to be the best-looking BI tool out there.
We've seen Yellowfin come a long way in the last few years. In this day and age when business decisions are made by teams, it helps that Yellowfin offers a range of really cool ways to annotate, share, and discuss results found in a very visual manner. One feature is a bit like PowerPoint, but with the ability to drill deeper on information on a slide. Another is a 'Facebook' type interface that allows people to comment on a report. Then, of course, you have mans to annotate a report and share it immediately with someone by email.
I also like that you can deploy on premises or in the Cloud (AWS).
What do you dislike?
The one thing I dislike is in the Admin section where you hook up to your data. It could be made to be a bit easier for connecting to the data. While it is a very visual tool, personally, I find it a little bit clunky, but it does produce a nice ER diagram of your data source at the end. To give them credit, they have provided very neat solutions for connecting to data sources like Google Analytics, etc. And they're adding more all the time.
Recommendations to others considering the product
By all means compare it to the others - Tableau, Qlik, PowerBI, etc. but you will find Yellowfin to be a very strong contender. Don't be afraid to talk to Yellowfin if there is any kind of problem.
We sold Yellowfin into a company that was using a web-based LDAP security tool that had a couple of incompatibilities, and so we couldn't achieve a true single sign-on. We spoke to Yellowfin and they spoke to the LDAP vendor and worked out a resolution to the problem in a couple of hours, and delivered a patch to resolve it within two days.
That's what I call Customer Support.
What business problems are you solving with the product? What benefits have you realized?
We were looking for a suitable BI tool to demonstrate and sell alongside our Ajilius Data Warehouse Automation tool. When demonstrating a data warehouse tool, you need a good BI tool to show the "proof of the pudding" at the end.
We looked at the usual suspects (Tableau et al), but we just liked the look and feel of Yellowfin above them all. It just looks sexier. The price wasn't a criteria (we plan on selling it, not buying it) but it so happened that Yellowfin offered a better end-user price and, in our considered opinion, far greater value than the others.
When we showed it to Ajilius, they liked it so much they built a meta-data creation feature into their Data Warehouse Automation tool, so now we don't have to worry about building that any more! It does the job in seconds too!
My company, BIReady Australia, is now a reseller of Yellowfin. We use the product solely for demonstrating to our prospective customers when demonstrating Ajilius Data Warehouse Automation.