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Yelp Reservations

3.9
(22)

Yelp Reservations is restaurant software that helps restaurants manage seating people and makes sure guests are equally distributed.

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Yelp Reservations Reviews

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Showing 22 Yelp Reservations reviews
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Yelp Reservations review by Heather B.
Heather B.
Validated Reviewer
Review Source

"Yelp is trying to compete with Open Table, but falls short for users."

What do you like best?

It's nice to be able to check reviews before making a reservation, and get insider tips-especially when you are entertaining clients or trying to source new restaurants for them.

What do you dislike?

The process just doesn't seem to be as easy as Open Table-much easier to make reservations there. It's hard for me to tell sometimes which restaurants do take Yelp reservations, and occasionally I've experienced times when I've made a reservation through Yelp the restaurant cannot seem to find it. I dislike the fact that I am forced to download the app to see full reviews on my phone.

What business problems are you solving with the product? What benefits have you realized?

Being prepared when going to a restaurant for the first time with clients-knowing the ins and outs and looking more like an insider is great. It's nice to talk knowledgeably about a place or seem in the know about local restaurants when traveling to different areas.

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Yelp Reservations review by Geoffrey G.
Geoffrey G.
Validated Reviewer
Verified Current User
Review Source

"SeatMe is the hybrid"

What do you like best?

The best thing of SeatMe is: this software is kind of a hybrid (comparing with open table and old school dry-erase) plus is part of yelp which it means you can generate more traffic on your websites or reviews through yelp and don't forget price it is cheaper than open table. And seatme has a fixed fee with no additional per cover charge and works on any computer that has web access, not just iPad. (nice) // Lo mejor de SeatMe es que es un HIBRIDO (comparado con open table y el viejo metodo de escribir y tachar en papel) ademas es parte de yelp lo que significa que puedes geenrar mas trafico en tu sitio web o a traves de yelp y sin olvidar que es mucho mas barato que open table. y seatme tiene un fee o arancel fijo sin cargo adicional que se uede usar en cualquier computadora, no solo ipad.

What do you dislike?

Money. why do you need to pay so much for a software like this? its still too much 99$ per month (for small business), the monthly subscription should be base on table quantity in the restaurant or company using the software. // El dinero, porque se debe pagar tanto por softwares como este? 99$ al mes es demasiado (para negocios pequeños) la suscripcion mensual deberia estar basada en la cantidad de mesas que hay en el restaurante que usa el software.

Recommendations to others considering the product

Give it a try, Seat me has no installation fees, no cover fees, no contracts. // Dale una oportunidad, Seatme no tiene costo de instalacion, de covers o de contrato.

What business problems are you solving with the product? What benefits have you realized?

In my case, my wife use the software in the restaurant she works as a manager, Me, working for the restaurant with all the digital stuff I could say the benefits of seatme are: it is virtually connected to yelp and you can do the reservation at the same time you read restaurant reviews and menu, is like you are in the restaurant without being in it. Save money and time for customers and people working at front door and time is money. // En mi caso, mi esposa usa el software en el restaurante donde trabaja como manager y yo trabajo para el restaurante con la parte digital en general, dicho esto puedo decir que los beneficios de seatme son: esta virtualmente conectado a yelp osea que puedes hacer la reservacion al mismo tiempo que lees el menú y los reviews del restaurante, es como estar en el restaurante sin estar físicamente. Ahorra mucho dinero y tiempo para los clientes y para la persona que trabaja en la puerta principal del restaurante (tiempo es dinero).

What Restaurant Reservations solution do you use?

Thanks for letting us know!
Yelp Reservations review by Felix L.
Felix L.
Validated Reviewer
Review Source

"Convenient online reservation system embedded inside Yelp app"

What do you like best?

It's easy to make a dining reservation on my phone through the Yelp app. The system reminds me of OpenTable which used to be integrated with Yelp. SeatMe is convenient because I use Yelp frequently to look up new restaurants to try and I am able to book the table (or make modifications) within the app. I can make reservations 24/7, which would not be possible if I had to call in to the restaurant to book seats. I also like receiving confirmations by email and getting notifications by text messages.

What do you dislike?

Not every restaurant participates in the SeatMe reservation system, and because of that, I've probably only used it a handful of times (and I dine out several times per week). For the cases when SeatMe is not available, I would have to call the restaurant to book a table (the old fashion way) or res. The Seat Me system also lacks an interface/concierge where people can make special requests (send flowers, birthday celebrations, dietary restrictions, preferences in seating location, etc.).

Recommendations to others considering the product

If you like Open Table, you'll also like Seat Me. It's possible to make a reservation within seconds. To the SeatMe developers, I would suggest make room for special requests.

What business problems are you solving with the product? What benefits have you realized?

I make online dining reservations through SeatMe and it's confirmed to me electronically through text messages. No more phone calls.

Yelp Reservations review by Administrator in Media Production
Administrator in Media Production
Validated Reviewer
Review Source

"A basic yet essential part of my job"

What do you like best?

The ability to click and drag without lag on our ipad

What do you dislike?

Doesn't make linking duplicate guest contacts a priority.

Only occasionally auto adds active table party to server when table is assigned after

Would be helpful if, like open table, the system was more accurate about availability

Recommendations to others considering the product

If you rely on Yelp this is a good program and can make things a lot easier for everyone. I don't have a lot of experience with other similar programs so take what i day with a grain of salt.

What business problems are you solving with the product? What benefits have you realized?

This software is great for seeing what tables are currently occupied and how long they've been seated. Its also very helpful to see how busy you each servers section is and how many covers they've had throughout the night so we can keep it balanced.

Yelp Reservations review by Asim I. R.
Asim I. R.
Validated Reviewer
Review Source

"Yelp- Review"

What do you like best?

Ability to post reviews and comments in a simple way

What do you dislike?

UI could be improved to make the usage more efficient

Recommendations to others considering the product

Use the trial version to see how you like it. Overall, it is an easy software to use with plenty of potential. Cost side of it is very helpful in making decisions of going live with it or not.

What business problems are you solving with the product? What benefits have you realized?

Reservations & House Management System. Helps us to make decisions on other aspects such as having enough labor to support all the reservations for the day. Easier to make schedules in advance as it gives an overall picture of how busy the restaurant may be.

Yelp Reservations review by Kimberly N.
Kimberly N.
Validated Reviewer
Verified Current User
Review Source

"Skip the line!"

What do you like best?

That yelp helps me save time by not having to wait to be seated

What do you dislike?

That I have to download the app to see pictures others have posted

What business problems are you solving with the product? What benefits have you realized?

its Very convenient, specially for big parties

Yelp Reservations review by Adam K.
Adam K.
Validated Reviewer
Review Source

"Easy to use software"

What do you like best?

Simple layout for users, easy to navigate.

What do you dislike?

Limited customization relative to some other software options out there, but it allows for easy user recognition of a popular product line (Yelp)

Recommendations to others considering the product

Good 1st step program for evaluating restaurants and other venues for events

What business problems are you solving with the product? What benefits have you realized?

Able toview other user experiences to make sure rates that sound too good to be true are not at bad hotels before sending clients and members to bad restaurants (primarily) and hotels

Yelp Reservations review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Yelp Seat Me Review"

What do you like best?

This is a easy tool to use when wanting to skip the line and find the best time to go to a certain location.

What do you dislike?

Some of the users Yelp has associated themselves with do not have high reviews in regards to using Yelp SeatMe. This is not a negative of Yelp itself, but rather an issue Yelp can use to better clarify how the partnership works.

Recommendations to others considering the product

Use this and find out how it can improve your ease of scheduling meetings. This is great opportunity for your employees to be more productive.

What business problems are you solving with the product? What benefits have you realized?

We are solving quickness of meeting times and establishing a more productive workflow.

Yelp Reservations review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Simple and convenient = Yelp"

What do you like best?

I think it's smart that the color is red for the interface. Also, I do enjoy that Yelp reservations is intuitive and convenient. It is a necessary evil (I say this because I don't really like technology)

What do you dislike?

people are more likely to not notify us of a reservation change. no shows are more likely

Recommendations to others considering the product

got to keep up with the times. it helps to stay relevant to the increasingly techie world

What business problems are you solving with the product? What benefits have you realized?

our hostesses can focus on other duties rather than take numerous phone calls for reservations.

Yelp Reservations review by Administrator in Hospitality
Administrator in Hospitality
Validated Reviewer
Review Source

"Interesting product for integrations "

What do you like best?

I like the focus on restaurant reservations in quite a few markets. Yelp is an established voice/brand in the food industry and provides integrations for easy use. I also appreciate the ability to easily manage and modify reservations if needed.

What do you dislike?

I would appreciate further product improvement for scaling to corp users/accounts and stronger account management. Would also appreciate richer content for local food recommendations and food trends to provide more info to users in various markets.

What business problems are you solving with the product? What benefits have you realized?

Easy restaurant recommendations and local food recommendations

Yelp Reservations review by User in Automotive
User in Automotive
Validated Reviewer
Verified Current User
Review Source

"Yelp SeatMe for easy dinner reservation"

What do you like best?

SeatMe offers a very streamlined interface for managing reservations, waitlists, cancellations, and more. With the growing popularity of Yelp, SeatMe is a must have for any restauranteur.

What do you dislike?

I have not found anything tha i dislike about SeatMe.

What business problems are you solving with the product? What benefits have you realized?

SeatMe provides increased exposure to potential customers. Resulting in more overall business. It provides your reviewers and potential customers with an easy way to reserve a table.

Yelp Reservations review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Worked great and easy to use"

What do you like best?

Worked great and easy to use was the best part about this product.

What do you dislike?

no cons, sometimes it may be easier to just call and reserve seating? or that the restaurant that you are trying to goto does not have this program

What business problems are you solving with the product? What benefits have you realized?

No business problems that I am solving

Yelp Reservations review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Good but still at an early stage "

What do you like best?

You can see reviews about the restaurant before making a reservation

What do you dislike?

Not many places are enrolled in this system so the options are too few

Recommendations to others considering the product

It’s a good choose since yelp is already popular for finding information about anything

What business problems are you solving with the product? What benefits have you realized?

Saves time since you can book in advance. You no longer have to wait in long queues

Yelp Reservations review by Paul J.
Paul J.
Validated Reviewer
Review Source

"Good app for review"

What do you like best?

The fact that we can check on people thoughts

What do you dislike?

We cant make reservation directly on the app

What business problems are you solving with the product? What benefits have you realized?

None

Yelp Reservations review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Love this reservation service!"

What do you like best?

It's easy to use. Switching around reservation times takes no effort at all. Tracking schedules is simple and to the point. I like that it allows a gateway for people to write reviews and sends reminders after the event has took place.

What do you dislike?

I enjoy everything about this service and would recommend.

What business problems are you solving with the product? What benefits have you realized?

I am able to keep track of reservations in an easy format.

Yelp Reservations review by User in Staffing and Recruiting
User in Staffing and Recruiting
Validated Reviewer
Review Source

"Easily Accessible!"

What do you like best?

It's easy to use and it allows me to make reservations to speak with folks whenever I need to.

What do you dislike?

Despite the accessibility, the interface is hard to se.

What business problems are you solving with the product? What benefits have you realized?

I'm solving how do I interact with folks on this project and use it for good.

Yelp Reservations review by Administrator in Hospitality
Administrator in Hospitality
Validated Reviewer
Review Source

"Yelp Reservations made easy"

What do you like best?

The fact that the reservations is easy for the customers

What do you dislike?

I liked everything that came with the Yelp

What business problems are you solving with the product? What benefits have you realized?

its less time i have to spend with our own systems troubleshooting issues that happen. Gives me more time to complete other tasks

Yelp Reservations review by User in Food & Beverages
User in Food & Beverages
Validated Reviewer
Review Source

"Yelp review "

What do you like best?

Ease of the reviews on one spot. Great brand everyone trusts.

What do you dislike?

Users cant access site on their phone without signing up and downloading. This makes users less likely to use.

What business problems are you solving with the product? What benefits have you realized?

Reservation system and reviews all in one

Yelp Reservations review by User in Aviation & Aerospace
User in Aviation & Aerospace
Validated Reviewer
Review Source

"SeatMe Review"

What do you like best?

This is a great tool to increase productivity and schedule meetings in a timely, effective manner.

What do you dislike?

Some of the business paired with Yelp do not take kindly to Yelp users ironically enough. So be aware.

What business problems are you solving with the product? What benefits have you realized?

We are solving wasted work time on meaningless wait times.

Yelp Reservations review by User in Executive Office
User in Executive Office
Validated Reviewer
Review Source

"Used as an employee "

What do you like best?

The ease of use, I can't think of one particular feature over another

What do you dislike?

The look of the web page, I don't have many dislikes

What business problems are you solving with the product? What benefits have you realized?

knowing what customers are thinking

Yelp Reservations review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"Great service"

What do you like best?

I have used this many times and it is a wonderful service to use. Quick and easy.

What do you dislike?

Sometimes it takes a bit long to find.

Recommendations to others considering the product

Use it, you will like it.

What business problems are you solving with the product? What benefits have you realized?

Quick way to get table service while entertaining clients

Yelp Reservations review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Great product"

What do you like best?

Really nice functionality for review and use

What do you dislike?

Sometimes the map feature does not work properly

What business problems are you solving with the product? What benefits have you realized?

i use for personal reasons

Kate from G2 Crowd

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* We monitor all Yelp Reservations reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.