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Yotpo

Yotpo

4.4
(94)

Yotpo’s integrated solution helps eCommerce brands collect customer reviews, photos, and Q&A from a single platform to increase traffic, social proof and sales. An official partner of Google, Facebook and Shopify Plus, Yotpo makes it easy for brands to leverage their customers’ content across every marketing channel and optimize customer experience to increase on-site conversion. Yotpo has raised $101 million in funding and has over 300 employees globally.

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Yotpo Features

Consumer Intelligence

Customer Feedback

Provides a forum for customers to give feedback and data storage for company analysis.

93%
(Based on 15 reviews)

Competitive Intelligence

Allows users to get real-time information on competitors performance and reputation.

86%
(Based on 11 reviews)

Sentiment Analysis

Gives users greater visibility into the how feel and respond to reputation gaining tactics.

84%
(Based on 12 reviews)

Discovery

Referral Program

Creates and manages referral programs to find brand advocates

Not enough data available

Incentives

Provides incentives for engagement to advocates

91%
(Based on 5 reviews)

3rd-Party Trends

Sources advocate content from third-party social media platforms to identify trends and problem areas

Not enough data available

Reporting

Revenue Reporting

Provides tools with enhanced filtering and correlation between revenue and reputation.

n/a

Corporate Reporting

Helps monitor the overall performance of marketing efforts and brand establishment.

80%
(Based on 13 reviews)

Dashboard

Provides a centralized hub and management tools for all data points related to online reputation.

84%
(Based on 16 reviews)

Media Monitoring

Social Networks Monitoring

Helps track and monitor social media trends and interactions.

n/a

Social Media Management

Helps manage social messaging and measures the full impact of social campaigns.

85%
(Based on 9 reviews)

Digital Media Monitoring

Helps manage ad messaging and measures the full impact of digital advertising campaigns.

85%
(Based on 8 reviews)

Insight

Monitoring

Monitors and tracks advocates' interactions and shared content

83%
(Based on 7 reviews)

Adoption Insight

Measures adoption of the brand advocacy tool (both internally and externally) to inform strategy

61%
(Based on 5 reviews)

Engagement Analysis

Analyzes user engagement to understand impact

80%
(Based on 6 reviews)

Mobile

Mobile Optimization

Allows advocates to write, upload, and share content on mobile

88%
(Based on 9 reviews)

In-House Management

Employee Performance

Gives visability into employee performance and each individual's impact on reputation initiatives.

n/a

Team Workflow

Helps establish a workflow that allows team members to communicate effectively and collaboratively.

n/a

Platform

Multichannel Sharing

Facilitates the sharing of user experiences on one or multiple channels

82%
(Based on 5 reviews)

Forum

Provides space or forum for discussing and sharing user feedback

Not enough data available

Integration

Seamlessly integrates advocacy solution into existing processes

88%
(Based on 10 reviews)

Content Distribution

Distributes advocate content across multiple channels

82%
(Based on 6 reviews)
Yotpo
4.4
(94)