I was an early adapter when many features which are now pay-for, were free. The system is rather easy to use, and there are some nice features. I like how they have a free-feature with a tuned-down version of the pay-for features. Jay was impressive when I spoke to him on the phone on a couple of instances. He took the time to really review my account and understand a few things before calling me. I really did appreciate his approach and rapport. When I spoke to him a second time, he either has a great memory, or he took notes from our initial conversation. I wish I could have given him more business.
It's sluggish. It doubles the load time of my website, and HTTP requests. It's expensive as well, for a small business for me to spend nearly $300 (or more) per month, it's out of my price range, even if paying does enable in-line SEO, and a better conversion rate. Instead of trying to sell me on a plan, allow me to try the pay-for features for free for a limited time to actually allow me to taste the value of the full features. If it gives results, I'll be more apt to fork over some money for it (Post election year market is EXTREMELY SLOW, and volatile in my industry). Based on the stats that Jay gave me as they related to my individual account performance, average order etc, paying for the service would essentially become a wash. Hmm, I think they're still figuring things out, and once they do (pricing, and code efficiency) I think they'll have a wonderful package that will attract a lot of people who need this type of service.