YouMail Reviews

YouMail is one of the best visual voicemail options available. It's free and helps you better manage your voice mails than through your phone provider's system. It allows you to sync your contacts to the app, which helps better organize things as calls come in.

Google Fi is not a supported carrier, so I can no longer use YouMail as I did when I had T-Mobile.

Allow Google Fi customers to use YouMail on their network. I loved using it on my T-Mobile phone, but now I have Google Fi, which isn't listed in the supported carriers list.

It helps organize your voice mails in one box, allowing you to get through them quickly.

I really like the automated personal greeting(s) YouMail delivers for my answering service. I no longer have to use the bland automated answering service by my provider. YouMail gives me the ability to personally greet my callers and make them feel special and SURPRISED when they are greeted with my message when I can't get to the phone. Not only does this make my callers feel special it makes them feel connected to me when YouMail greeted them by their name. I have received so many OHHH's and HOW NICE when I reach back out to the callers who left a voicemail message.

It's not a dislike but I wish there were several other personal greetings to choose from but this is just a very very small wish.

Lower price solution

Flexibility to customize

Eliminates unwanted Robo calls

Personalized voicemail

Ease of use

The business problems we are solving using this service is, it personally connects with our customers/callers and it makes them feel welcome and received when their name is pronounced/announced during the message. Using YouMail also provides a much better LOW COST solution to using voicemail. All of our employees use the service so regardless who is getting a call and not available they caller is greeted with a personal message. We have heard from customers that being greeted by their name connect them with us and they feel appreciated as a customer. Lastly, we can get rid of the annoying robo calls we receive by customizing YouMail to block them.

Automated attendant that greets callers by their name.

User interface is tired. Lack of consistency between web and app design.

None really. When it works sending voice to text to email is nice because it can be forwarded.

able to screen calls and block callers or robocalls

Easy to lose track of missed calls and messages

Able to screen calls

It is essentially visual voicemail but with the added perks of answering your callers by name (what!?!?) and also transcribing voice mails so you do not have to listen to them, you can just read them instead. The transcription is fairly accurate.

This is no knock on you mail, but transcription as a whole needs to get better at picking up accents in non native speakers.

Just get it, its not that expensive, and its free to try as of this review.

No real business problems, but it makes me as a whole seem more professional. I really like not having to listen to voicemails.

It’s interesting as a novelty software, but not necessary as a business utility.

It’s unable to be used on certain carriers, and they make it very difficult to setup.

None at the moment.