G2 Crowd builds the world's largest business commerce platform fueled by $100M in funding šŸš€

YourMembership

3.9
(13)

YourMembership is an integrated solution for managing members, events, communications, and automatic workflows.

Work for YourMembership?

Learning about YourMembership?

We can help you find the solution that fits you best.

YourMembership Reviews

Ask YourMembership a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • Industry
Ratings
Company Size
User Role
Industry
Showing 13 YourMembership reviews
LinkedIn Connections
YourMembership review by Melanie Anderson W.
Melanie Anderson W.
Validated Reviewer
Verified Current User
Review Source

"We really like this solution. It fulfills most of our needs."

What do you like best?

We like that is has space to include information about each of our contacts by creating customized fields.

What do you dislike?

I wish that it had push notifications so we could alert our team members to certain items as we input them in the customized fields.

What business problems are you solving with the product? What benefits have you realized?

This eliminates the need for team members in the field to bring contacts info with them. We also utilize the meeting registration aspect.

Sign in to G2 Crowd to see what your connections have to say about YourMembership
YourMembership review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"A membership backend and more"

What do you like best?

I like YM for its diversity in abilities. You can easily do exports, event reg, member set up. The dashboard feature on the homepage makes it easy to see if anyone needs to be addressed.

What do you dislike?

I don't like that it can be complicated to update the website from the backend. The support team can also be hard to get ahold of.

Recommendations to others considering the product

I would highly recommend choosing YM as your membership dashboard.

What business problems are you solving with the product? What benefits have you realized?

Membership database, event registration, and website.

What Association Management solution do you use?

Thanks for letting us know!
YourMembership review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Review Source

"Robust but big learning curve"

What do you like best?

Having an integrated website/database, being able to access the database remotely. There are many features for engaging members and allowing them the opportunity to interact.

What do you dislike?

Most of our member information is confidential (home addresses, emails) and there is no way to make only their professional information (i.e. office) available on a public member directory. The product is also a financial product, so there is less forgiveness of accounting mistakes. For every action, there must be a follow-up action (you cannot just delete or back out of a transaction that was made in error).

Recommendations to others considering the product

Do not expect it to solve all your problems. It requires a commitment to learning a new system. For us, this was an especially big shift because we had created "work-arounds" with the multiple systems we were using, and we needed to adjust our thinking as we learned. It is really important to have an implementation team in place, and to engage everyone who will touch the system in the implementation process.

What business problems are you solving with the product? What benefits have you realized?

We now have a platform that integrates our website, events management, networking, and database functionality, so it serves as the one repository for all that information.

YourMembership review by Administrator in Maritime
Administrator in Maritime
Validated Reviewer
Verified Current User
Review Source

"Great for associations"

What do you like best?

It has an amazing back end system to house our database

What do you dislike?

Constantly changing to what they believe is right for the customer. As a trade association there are many functions that we have to work around, we have expressed our ideas and thoughts numerous times but I don't believe they truly listen to what people are asking for. Their support staff takes a long time to resolve problems and some times won't even return your ticket

Recommendations to others considering the product

Do plenty of research with what you're looking for and make sure that YourMembership will cover that, without having to purchase more.

What business problems are you solving with the product? What benefits have you realized?

We are able to house all of our member information in one location, while also using it for our website

YourMembership review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Robust system with everything you need in one place"

What do you like best?

It is everything you need in one place. It is very robust and offers a wide variety of features and functionality

What do you dislike?

I have worked with other AMS systems and there is somewhat of a learning curve with this one. It takes a while to figure out some features and how other functions work

What business problems are you solving with the product? What benefits have you realized?

This software does what we need it to do which is manage our membership. The event app is a nice feature that we are using for our conference this year.

YourMembership review by Administrator in Airlines/Aviation
Administrator in Airlines/Aviation
Validated Reviewer
Verified Current User
Review Source

"Can't ask for better from an out of the box solution like YourMembership"

What do you like best?

This site is easily configurable, offers tons of options, and is reliable. Easy pay invoices allow members to pay their memberships without having to login, which is great!

What do you dislike?

There are some membership rules we'd like to include, but the software cannot currently support them. Example: If you enable auto-renew memberships, members can't pay in installments.

Recommendations to others considering the product

Consider what it is that you really need the software to do. Our primary concern was accurate customer management. This software isn't customizable, so what you see is what you get.

What business problems are you solving with the product? What benefits have you realized?

We were having problems pulling reliable, useful reports using our previous AMS. Additionally, we were paying for services we weren't using. That's not the case with YourMembership.

YourMembership review by Administrator in Legal Services
Administrator in Legal Services
Validated Reviewer
Verified Current User
Review Source

"Good for database and eCommerce Management, Design lacking"

What do you like best?

YourMembership is great for member accounts management. The ability to generate and export certain member groups. The ability to manage event registrations through each member account.

What do you dislike?

Any new feature that is necessary to maintain a database to make it easier is an additional cost. There is no discount for current members to upgrade the template or design. During updates from YM, we did have a system error for a few accounts that changed their permissions so our staff had to go through and self-manage the accounts.

Recommendations to others considering the product

Monthly fee with free updates to systems like email management, etc.

What business problems are you solving with the product? What benefits have you realized?

Database integrity and management is imperative to our association communications.

YourMembership review by Sarah S.
Sarah S.
Validated Reviewer
Verified Current User
Review Source

"Trade Association Necessity!"

What do you like best?

For a trade association - this software includes a membership database, event registration, ability to put out own content, and more.

What do you dislike?

The time is takes to set up your website the most time consuming.

What business problems are you solving with the product? What benefits have you realized?

We have given our members the ability to access information on the back end. Allows for better communication between staff and members. In addition, we have noticed our event attendance go up.

YourMembership review by Administrator in Libraries
Administrator in Libraries
Validated Reviewer
Review Source

"Good system"

What do you like best?

Has lots of great features. It truly has everything in one place. Social netwirking, event hosting, membership invoicing, newsletters, nulk emailing and much more. The one drawback is that is daunting if you are running an organizations with minimal staffing.

What do you dislike?

Not always intuitive. No tutorials for the end users. Customer service really varies depending on which rep you get. The inability to customize the fillable forms is a little frustrating.

Recommendations to others considering the product

Really test it out. It is a great software, but I only work 1/4 so trying to learn all the features is time consuming. Better for larger organizations.

What business problems are you solving with the product? What benefits have you realized?

Like the event creation feature and calendars. The automatic reminders really help cut down my workflow. I need work on creating better emails but it has possibilites.

YourMembership review by Josh H.
Josh H.
Validated Reviewer
Verified Current User
Review Source

"YourMembership is a robust CRM for membership organizations"

What do you like best?

YourMembership allows me to manage both the frontend and backend of my website from a single dashboard. It is a very robust platform with many additional features depending on your organization's needs.

What do you dislike?

The administrator dashboard is not responsive.

What business problems are you solving with the product? What benefits have you realized?

We manage our website and membership database through a single platform.

YourMembership review by Administrator in Hospitality
Administrator in Hospitality
Validated Reviewer
Review Source

"YM"

What do you like best?

The software is simple and easy to use. It is very easy to click around and figure out what you need to without much prior knowledge.

What do you dislike?

The software often glitches or runs very slowly causing unnecessary delays in the work day

What business problems are you solving with the product? What benefits have you realized?

The membership rates are far easier to track and sending out membership renewals is very simple. Our membership rates have drastically increased

YourMembership review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Review Source

"Pros and cons"

What do you like best?

Their customer support team is super helpful.

What do you dislike?

Lacking efficency in some processes that are highly desirable for my organization

Recommendations to others considering the product

Utilize their customer support!

What business problems are you solving with the product? What benefits have you realized?

Consitutent records management and event registrations

YourMembership review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Review Source

"Cookie cutter system"

What do you like best?

I like the email automation and community management

What do you dislike?

Member tier structure, accounting, reports

What business problems are you solving with the product? What benefits have you realized?

Data management and community

Kate from G2 Crowd

Learning about YourMembership?

I can help.
* We monitor all YourMembership reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.