YourMembership

(12)
3.9 out of 5 stars

YourMembership is an integrated solution for managing members, events, communications, and automatic workflows.

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Showing 12 YourMembership reviews
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YourMembership review by <span>Melanie W.</span>
Melanie W.
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Verified Current User
Invitation from G2 Crowd
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We really like this solution. It fulfills most of our needs.

What do you like best?

We like that is has space to include information about each of our contacts by creating customized fields.

What do you dislike?

I wish that it had push notifications so we could alert our team members to certain items as we input them in the customized fields.

What business problems are you solving with the product? What benefits have you realized?

This eliminates the need for team members in the field to bring contacts info with them. We also utilize the meeting registration aspect.

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YourMembership review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
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Invitation from G2 Crowd
Reviewed On

Robust but big learning curve

What do you like best?

Having an integrated website/database, being able to access the database remotely. There are many features for engaging members and allowing them the opportunity to interact.

What do you dislike?

Most of our member information is confidential (home addresses, emails) and there is no way to make only their professional information (i.e. office) available on a public member directory. The product is also a financial product, so there is less forgiveness of accounting mistakes. For every action, there must be a follow-up action (you cannot just delete or back out of a transaction that was made in error).

Recommendations to others considering the product

Do not expect it to solve all your problems. It requires a commitment to learning a new system. For us, this was an especially big shift because we had created "work-arounds" with the multiple systems we were using, and we needed to adjust our thinking as we learned. It is really important to have an implementation team in place, and to engage everyone who will touch the system in the implementation process.

What business problems are you solving with the product? What benefits have you realized?

We now have a platform that integrates our website, events management, networking, and database functionality, so it serves as the one repository for all that information.

What Association Management solution do you use?

Thanks for letting us know!
YourMembership review by Administrator in Maritime
Administrator in Maritime
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Great for associations

What do you like best?

It has an amazing back end system to house our database

What do you dislike?

Constantly changing to what they believe is right for the customer. As a trade association there are many functions that we have to work around, we have expressed our ideas and thoughts numerous times but I don't believe they truly listen to what people are asking for. Their support staff takes a long time to resolve problems and some times won't even return your ticket

Recommendations to others considering the product

Do plenty of research with what you're looking for and make sure that YourMembership will cover that, without having to purchase more.

What business problems are you solving with the product? What benefits have you realized?

We are able to house all of our member information in one location, while also using it for our website

YourMembership review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Robust system with everything you need in one place

What do you like best?

It is everything you need in one place. It is very robust and offers a wide variety of features and functionality

What do you dislike?

I have worked with other AMS systems and there is somewhat of a learning curve with this one. It takes a while to figure out some features and how other functions work

What business problems are you solving with the product? What benefits have you realized?

This software does what we need it to do which is manage our membership. The event app is a nice feature that we are using for our conference this year.

YourMembership review by Administrator in Airlines/Aviation
Administrator in Airlines/Aviation
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Can't ask for better from an out of the box solution like YourMembership

What do you like best?

This site is easily configurable, offers tons of options, and is reliable. Easy pay invoices allow members to pay their memberships without having to login, which is great!

What do you dislike?

There are some membership rules we'd like to include, but the software cannot currently support them. Example: If you enable auto-renew memberships, members can't pay in installments.

Recommendations to others considering the product

Consider what it is that you really need the software to do. Our primary concern was accurate customer management. This software isn't customizable, so what you see is what you get.

What business problems are you solving with the product? What benefits have you realized?

We were having problems pulling reliable, useful reports using our previous AMS. Additionally, we were paying for services we weren't using. That's not the case with YourMembership.

YourMembership review by Administrator in Legal Services
Administrator in Legal Services
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Good for database and eCommerce Management, Design lacking

What do you like best?

YourMembership is great for member accounts management. The ability to generate and export certain member groups. The ability to manage event registrations through each member account.

What do you dislike?

Any new feature that is necessary to maintain a database to make it easier is an additional cost. There is no discount for current members to upgrade the template or design. During updates from YM, we did have a system error for a few accounts that changed their permissions so our staff had to go through and self-manage the accounts.

Recommendations to others considering the product

Monthly fee with free updates to systems like email management, etc.

What business problems are you solving with the product? What benefits have you realized?

Database integrity and management is imperative to our association communications.

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Kate from G2 Crowd

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