What do you like best?
They ability to customize properties, dynamics, search and of course the pricing, it was FREE.
Flexible search - very useful
Dynamic models - very very useful
Pricing - it's just free
And this is it. All positive sides i found on youtrack,
What do you dislike?
DESIGN. The most awful design ever.
UX is horrible, such a great tool but such an ugly.
When i tried it for the first time, i tho wow cool, it's free, but then, it get's annoying really fast, no flexibility on UI.
On mobile looks so horrible, and the agile board is just insanely bad. The agile board was good enough, but could be better
Here's the same positive listing but with comments
Flexible search - other alternatives also have it
Dynamic models - might not be required for all projects
Pricing - some alternatives also have free plans
YouTrack definitely has room to grow, with all the dislike, i indeed like it, as a programmer i like they dynamics, and we developers always love free products, but even free product needs a good designer
Recommendations to others considering the product
Please do some work on UX.
Add features, make it a SPA application, reimplement tagging, improve colors
Such a great product but so terrible gone wrong with the UI/UX.
And please integrate it with other products, like atlassian does
What business problems are you solving with the product? What benefits have you realized?
We were using it for couple of projects, when we were developing mobile apps.
First thing first - it's free, our company liked this much. Cuz alternatives required a lot of money investments.
And that's it, we used it because it as free