What do you like best?
Zapier is easily one of my favorite SaaS products on the market. It's full of amazing hidden features that make automating small tasks super simple. My team uses it to connect different SaaS products together and pass data to automate things.
What do you dislike?
There's not much I don't like about Zapier. There are a few integrations that I would like them to spend more time on, but their library is so big, that I can't complain too much.
Specifically, we use Infusinonsoft quite a bit and it would be nice to have a few more integration options with that product, but what they have is a great start and fits most of our needs right now.
Recommendations to others considering the product
Great product, no additional recommendations.
What business problems are you solving with the product? What benefits have you realized?
It's impossible to name everything I've used Zapier for because there are so many different uses, but here are a few examples:
- Integrating my CRM with my project management tool, so that when I get new customers, projects are automatically created.
- Automatically creating Google contacts for new leads off my website
- Auto-updating Google sheets with on-going survey data
- Parsing lead data from emails and adding them to my CRM automtically